Latest from Bank Scams

‘I’ve lost so much’: ANZ under fire for blocking $1m fraud investigation

Consumer NZ says the victim is powerless and something needs to change.

ANZ worker helps woman send $250k to scammers

A recording has emerged of an ANZ staff member helping a customer send $250,000 to scammers. Video / NZ Herald

Listen: ‘Appalling on all levels’ – Experts slam ANZ for failing to prevent $250k scam

The victim says ANZ's failures directly contributed to her loss.

Scams inspire Valentine’s Day stinky florist pop-up shop

The average romance scam victim is losing about $13,500, bank says.

‘We were that close’: Couple narrowly avoid $270k scam after lawyer’s email hacked

The scam involved a fake invoice from their law firm's compromised account.

‘Huge relief’: Kiwi scam victims get some of their life savings back

The victims claimed Westpac failed in its duty of care by not conducting proper checks.

'Totally dropped the ball': ANZ staff helped scam victim send $250k to known 'money mule'

The victim is shocked to learn the bank was on notice about the suspect account.

‘He scammed me too’: CEO denies laundering $1.53m, says he was also duped

'I stand to be incarcerated. Who will look after my boys?'

Scammer impersonates staff, bank told to reimburse $30,000

Spoof phone number used in scam to steal from bank customer.

Former lawyer accused of using laundered $400k on luxury home, private school fees

The disbarred lawyer claims multimillion-dollar business deals are at risk if he is named.

'Evil will come to you': Woman loses life savings to deepfake Luxon crypto scam

Scammers sent software giving them remote access to victim's device and bank account.

Letters: Why should banks pay for scam victims?, Don't retire, Jimmy Spithill

OPINION: 'What will international sailing be without Jimmy Spithill?'

Watchdog clears bank after branch manager helps customer send $250k to scammers

If the victim had lost the money in Britain, he would likely have received a full refund.

Banking Ombudsman warns scammers getting more sophisticated

Websites and letterheads of legitimate banks being copied.

'Gross negligence': Family to sue banks after disabled son lost $250k in scam

Neither NZ nor Australian police are investigating the fraud due to a miscommunication.

'Just hang up': Pensioner's devices hacked, identity stolen during cunning Spark scam

The scammer spoke to the pensioner by phone for three hours while controlling his devices.

Watchdog launches probe after Westpac customer loses $323k in scam, bank CEO 'sorry' for huge loss

Westpac's CEO is confident it had acted appropriately and 'exercised our duty of care'.

Auckland family in dock in $8.6m mortgage and investment fraud case

Two Peters family members flee NZ; SFO seeks justice in fraud case.