Latest fromBank Scams

‘I’ve lost so much’: ANZ under fire for blocking $1m fraud investigation
Consumer NZ says the victim is powerless and something needs to change.

Listen: ‘Appalling on all levels’ – Experts slam ANZ for failing to prevent $250k scam
The victim says ANZ's failures directly contributed to her loss.

ANZ worker helps woman send $250k to scammers
A recording has emerged of an ANZ staff member helping a customer send $250,000 to scammers. Video / NZ Herald

Scams inspire Valentine’s Day stinky florist pop-up shop
The average romance scam victim is losing about $13,500, bank says.

‘We were that close’: Couple narrowly avoid $270k scam after lawyer’s email hacked
The scam involved a fake invoice from their law firm's compromised account.

‘Huge relief’: Kiwi scam victims get some of their life savings back
The victims claimed Westpac failed in its duty of care by not conducting proper checks.

'Totally dropped the ball': ANZ staff helped scam victim send $250k to known 'money mule'
The victim is shocked to learn the bank was on notice about the suspect account.

‘He scammed me too’: CEO denies laundering $1.53m, says he was also duped
'I stand to be incarcerated. Who will look after my boys?'

Scammer impersonates staff, bank told to reimburse $30,000
Spoof phone number used in scam to steal from bank customer.

Young couple left with 44c to pay mortgage after bank card fraud
A young mum is warning anyone who finds a bank card to be careful how they advertise it.

'Racing machine on the wrist': Scammer claims he was blackmailed over $200k watch
The scammer says UK criminals threatened his family and made him take flight to NZ

'Return the stolen money': Elite private school refused to refund scam victim's 'tainted' $50K
Victim believes the school has a moral duty not to keep money from an alleged criminal.

Listen: Scammers who used deepfake Luxon video to steal $224,000 caught on recording
A fraud expert says the highly skilled scammers use psychological tricks to con victims.

Pensioner loses $224k in cryptocurrency investment scam
Scammers manipulated the Taranaki grandmother into investing in cryptocurrency, claiming to be legitimate financial advisers. Video / Supplied

Westpac’s profit jumps 10% as it puts less money aside for bad debts
CEO says bank 'acted swiftly'' to pass falling interest rates on to customers.

Former lawyer accused of using laundered $400k on luxury home, private school fees
The disbarred lawyer claims multimillion-dollar business deals are at risk if he is named.

'Evil will come to you': Woman loses life savings to deepfake Luxon crypto scam
Scammers sent software giving them remote access to victim's device and bank account.

Letters: Why should banks pay for scam victims?, Don't retire, Jimmy Spithill
OPINION: 'What will international sailing be without Jimmy Spithill?'

Watchdog clears bank after branch manager helps customer send $250k to scammers
If the victim had lost the money in Britain, he would likely have received a full refund.

Banking Ombudsman warns scammers getting more sophisticated
Websites and letterheads of legitimate banks being copied.

'Gross negligence': Family to sue banks after disabled son lost $250k in scam
Neither NZ nor Australian police are investigating the fraud due to a miscommunication.