PremiumPremiumTelecommunicationsPB Tech offers fix for Xiaomi phones as 3G shutdown loomsThousands of devices will stop working – or fully working – later this year.15 Jul 03:00 AM
PremiumRetailHelloFresh pleads guilty after ‘subscription traps’ tricked customersThe devious policy targeted former customers but left a key detail out. 14 Jul 03:51 AM
Auckland'Our energy market is broken': Letter from industry bodies asks PM for urgent reformsConsumer NZ highlights tough choices between heating homes and buying food.13 Jul 06:00 AM
PremiumEditorialEditorial: Qantas cyber attack a timely reminder for individuals and businesses to protect data04 Jul 05:00 PM
PremiumNew ZealandSupermarkets admit breaching Fair Trading Act with misleading prices, face millions in fines23 Jun 05:00 PM
PremiumBusinessMighty Ape boss fronts over glitch that saw some users logged into other users’ accounts15 Jun 11:27 PM
PremiumPremiumNew ZealandPower bill increase in Tairāwhiti, but better infrastructure promisedFirstLight Network has increased resilience work as power bills rise in Tairāwhiti.12 Jun 04:00 AM
New Zealand11 sunscreens sold in New Zealand don't meet SPF claims One sunscreen was marked SPF50+ but only clocked an SPF of 4.12 Jun 01:05 AM
PremiumPremiumEditorialEditorial: Should consumer watchdogs act on shrinkflation?OPINION: Downsizing by stealth is legal but should it be? 11 Jun 05:00 PM
Business'Just going to get more expensive': Power prices up 6.2%, ahead of inflationStatistics NZ has released its selected price index for the year to April. 10 Jun 07:00 PM
BusinessWhy Genesis is simplifying its brand under one unified nameFrank will merge into Genesis between June and September, allowing customer choice.10 Jun 05:14 AM
New Zealand'Dwindling faster': NZ's falling gas supply bad news for householdsHousehold gas use is 4% of total consumption, but prices may rise.07 Jun 10:20 PM
BusinessWatchdog assessing complaints after Woolies' false Milkrun ad pricingCommerce Commission receives multiple inquiries over Facebook ads for delivery service.05 Jun 07:00 PM
RetailComCom threatens regulatory crackdown on supermarketsConsumer NZ doesn't have faith that operators in the sector will make changes voluntarily.04 Jun 05:00 PM
BusinessWoolworths apologises for false pricing, blames 'human error' for cheap butterButter was being advertised at $5.50 but actually cost $9.55 on the company's app.03 Jun 09:00 PM
Business3G shutdown: $1000 upgrade needed to keep automatic gate workingAn array of household devices may stop working when the 3G network is replaced. 27 May 08:29 PM
New ZealandBank accused of using $1m scam victim’s hardship to dodge potential liability'This case has liability avoidance written all over it,' financial commentator claimed.27 May 07:00 PM
New Zealand'Who has an extra $480?': Sky customer caught in billing blunderSky says the error was caught on Friday and the transactions were quickly cancelled.25 May 12:41 AM
LifestyleMcDonald's nugget claims scrutinised after viral marketing revealA viral TikTok highlights McDonald's '100% chicken' marketing tactics.22 May 12:16 AM
PremiumPremiumOpinionDiana ClementDiana Clement: What to do when your spending doesn’t match your financial realityOPINION: Money dysmorphia distorts how people perceive their actual situation.17 May 09:00 PM
BusinessNZ’s biggest bank at bottom of customer satisfaction rankingsThe country's biggest bank scored 57% in Consumer NZ’s latest satisfaction ratings.13 May 09:04 PM
BDBDBusinessZ to sell retail electricity brand FlickMeridian will pay Z Energy $70m for Flick Electric.13 May 12:09 AM
Business‘Rip-off’: App developer and Consumer say fees will stifle open bankingGovernment, banks respond.08 May 11:00 PM
PremiumPremiumBusinessAirfares: Commerce Commission explains why it doesn’t want a competition study, but tells airlines to watch out Is the system 'broken' or is NZ just too tough for more aviation players?07 May 06:02 AM
PremiumPremiumOpinionNadine HigginsNadine Higgins: How your neighbour's spending habits can mislead youOpinion: Appearances can be deceiving; many who seem wealthy face financial issues.26 Apr 07:00 PM
New ZealandBetter compensation for scam victims from banksBanks are putting in better compensation for scam victims.23 Apr 07:26 AM
New ZealandBanks to reimburse fraud victims up to $500,000 under new rulesNew tech will identify risky transactions and freeze suspect accounts.23 Apr 06:00 AM
BusinessGlad owner fined millions after some recycling claims a load of rubbishMillions in penalties ordered over bags partly sourced from Indonesia.14 Apr 05:46 AM
AirlinesBA-Qatar airline alliance gets extension from NZ GovernmentThree airlines in new deal as big changes roll out for civil aviation rules.06 Apr 11:16 PM