New ZealandGisborne's historic Muirs Bookshop turns 120, calls for local shopping boostCelebrating the milestone is bittersweet for Kim Pittar, who recognises retail challenges.28 Jul 04:00 AM
Retail'Excessive': Govt to ban card payment surcharges The change will benefit those who shop in-store, rather than online.28 Jul 02:00 AM
PremiumPremiumLifestyleThe rise of minimalist branding: What it means for consumersIt seems everywhere you look, brands are refining their visual image.27 Jul 02:00 AM
New Zealand'Required to arrest': Inside police's new retail-crime patrols 'It’s not the value that we’re looking at. It’s the recidivism. Report it all.'25 Jul 07:15 PM
New ZealandSupermarkets admit pricing errors amid pressure over misleading specialsConsumer NZ received 20 complaints since Tuesday; the usual daily rate is two.25 Jul 04:04 AM
LifestyleConsumer NZ rates laundry detergents: Which are no better than water?The Warehouse is reviewing its formula, while Restor says it's already made a change.24 Jul 12:01 AM
PremiumPremiumRetailConsumer NZ receives high number of complaints about Noel Leeming amid chargesThe retailer has three million transactions a year but won't comment on complaint numbers.22 Jul 06:00 AM
New ZealandCash debate: Bill aims to protect physical payments in NZPolicy focuses on essentials, with exceptions for online retailers and land purchases.18 Jul 11:02 PM
BusinessMitre 10 boss Andrea Scown to step down from top role Scown has been in the role for eight years.09 Jul 04:15 AM
PremiumPremiumPoliticsShould stealing kids be protected from citizen’s arrest? Child welfare watchdog airs concernsChief Children’s Commissioner says children should be free from 'all forms of violence'.06 Jul 05:00 PM
PremiumPremiumEditorialEditorial: Kiwis support the business battler, not the shoplifterOPINION: Politicians should not be making excuses for those in society who break the law.05 Jul 05:00 PM
RetailWoolworths mistakenly tells 500,000 members they will receive a gift voucherThe supermarket chain has revoked the special offer and apologised for any confusion.03 Jul 03:13 AM
Retail‘We absolutely got this wrong and we're sorry’: The Warehouse responds to ad criticismThe Advertising Standards Authority ruled the advert could cause 'serious offence'.02 Jul 05:06 AM
RetailThe Warehouse downgrades earnings forecast to include a worst-case $5m lossA warmer start to the winter season is impacting sales of blankets, heaters and apparel.30 Jun 09:41 PM
PremiumPremiumRetailPlumbing World parent reports $8.2m loss as construction downturn hits revenueIt's the second loss in a row for the business after posting a $6.37m loss in 2024.30 Jun 09:00 PM
RetailWhy Crane Brothers is doubling down on CBD despite retail challengesCrane believes strong retail can thrive in diverse environments like High St and Ponsonby.30 Jun 01:46 AM
PremiumPremiumRetailOn The Up: How a Kiwi family built a tool empire from $10k and a visionThe Giles family remains deeply involved, with Graeme's son and nephew in key roles.28 Jun 01:00 AM
PremiumPremiumRetailGlobal beauty giant boosts NZ operations with new $6m South Auckland distribution centreL’Oréal’s NZ sales hit $180m in 2024, commanding 26% of the beauty market.27 Jun 01:11 AM
RetailIkea to hire 500 staff for NZ launch, 100 more than plannedEmployees get five weeks paid leave as well as a 15% discount at the store.24 Jun 04:53 AM
RetailMajor supermarket apologises for humiliating woman with false shoplifting claimThe supermarket said its staff caused her public embarrassment and distress.24 Jun 04:36 AM
PremiumPremiumPropertySouth Island's largest supermarket to open early and under $50mThe store, at 8100sq m, is the largest retail outlet in the South Island.16 Jun 05:00 PM
New ZealandNapier's only surviving CBD pharmacy raided for third time in 10 weeks - again for perfumes'I’m wondering if it’s worth carrying on here.'16 Jun 03:39 AM
PremiumPremiumAgribusiness'Pretty positive': Fieldays vendors thrive as farmers investFarmers flocked to Fieldays, boosted by high milk and red meat prices.13 Jun 05:15 AM
PremiumPremiumRetailCautious spending: Card data shows dip in retail sales for MayEconomist Satish Ranchhod says retail spending likely to remain 'soft for a while'.12 Jun 01:01 AM
PremiumPremiumEditorialEditorial: Should consumer watchdogs act on shrinkflation?OPINION: Downsizing by stealth is legal but should it be? 11 Jun 05:00 PM
New ZealandShoplifter who reoffended after being bailed 13 times ‘stole to survive’'The only way we could stop you from stealing was to remand you in custody,' says judge.10 Jun 05:01 AM
PremiumPremiumNew ZealandMajor NZ retailers using staff body cameras raises privacy concernsStaff will wear the cameras but will switch them on only when they feel at risk. 06 Jun 06:00 PM
New ZealandPolice launch review after controversial retail crime directiveThe directive set thresholds for theft: $200 general, $150 petrol, $500 shoplifting.30 May 05:36 AM
RetailNew retailer The Outlet set to open next weekThe Outlet opens on June 3 online and in store, offering off-price retail.30 May 05:18 AM
PremiumPremiumRetail2 Cheap Cars profit drops 47% amid economic downturnRevenue fell by 6% as the business faced pressure from several market factors.29 May 10:20 PM
PremiumPremiumEditorialEditorial: Police have zero tolerance on crime – right?OPINION: A memo creates confusion over police policy on investigating shoplifting.29 May 05:00 PM
PremiumPremiumRetail‘Retail is detail’: New Warehouse CEO shares his visionMark Stirton aims to enhance store merchandising and customer experience.29 May 04:20 AM
New ZealandPolice Commissioner says controversial shoplifting directive 'inconsistent with his expectations'The directive sparked backlash, giving the impression lawbreakers had a free pass.27 May 07:33 AM
New ZealandPolice directive on $500 thefts sparks call for urgent clarificationRetailers are seeking clarity on police directives about low-value theft.26 May 11:25 PM