RetailComCom threatens regulatory crackdown on supermarketsConsumer NZ doesn't have faith that operators in the sector will make changes voluntarily.04 Jun 05:00 PM
BusinessWoolworths apologises for false pricing, blames 'human error' for cheap butterButter was being advertised at $5.50 but actually cost $9.55 on the company's app.03 Jun 09:00 PM
Business3G shutdown: $1000 upgrade needed to keep automatic gate workingAn array of household devices may stop working when the 3G network is replaced. 27 May 08:29 PM
New ZealandBank accused of using $1m scam victim’s hardship to dodge potential liability'This case has liability avoidance written all over it,' financial commentator claimed.27 May 07:00 PM
New Zealand'Who has an extra $480?': Sky customer caught in billing blunderSky says the error was caught on Friday and the transactions were quickly cancelled.25 May 12:41 AM
LifestyleMcDonald's nugget claims scrutinised after viral marketing revealA viral TikTok highlights McDonald's '100% chicken' marketing tactics.22 May 12:16 AM
PremiumPremiumOpinionDiana ClementDiana Clement: What to do when your spending doesn’t match your financial realityOPINION: Money dysmorphia distorts how people perceive their actual situation.17 May 09:00 PM
BusinessNZ’s biggest bank at bottom of customer satisfaction rankingsThe country's biggest bank scored 57% in Consumer NZ’s latest satisfaction ratings.13 May 09:04 PM
BDBDBusinessZ to sell retail electricity brand FlickMeridian will pay Z Energy $70m for Flick Electric.13 May 12:09 AM
Business‘Rip-off’: App developer and Consumer say fees will stifle open bankingGovernment, banks respond.08 May 11:00 PM
PremiumPremiumBusinessAirfares: Commerce Commission explains why it doesn’t want a competition study, but tells airlines to watch out Is the system 'broken' or is NZ just too tough for more aviation players?07 May 06:02 AM
PremiumPremiumOpinionNadine HigginsNadine Higgins: How your neighbour's spending habits can mislead youOpinion: Appearances can be deceiving; many who seem wealthy face financial issues.26 Apr 07:00 PM
New ZealandBetter compensation for scam victims from banksBanks are putting in better compensation for scam victims.23 Apr 07:26 AM
New ZealandBanks to reimburse fraud victims up to $500,000 under new rulesNew tech will identify risky transactions and freeze suspect accounts.23 Apr 06:00 AM
BusinessGlad owner fined millions after some recycling claims a load of rubbishMillions in penalties ordered over bags partly sourced from Indonesia.14 Apr 05:46 AM
AirlinesBA-Qatar airline alliance gets extension from NZ GovernmentThree airlines in new deal as big changes roll out for civil aviation rules.06 Apr 11:16 PM
PremiumPremiumBusinessAuckland Airport charges: Global airline group IATA calls for ‘urgent change’A blame game over prices isn't good enough for Kiwi flyers, a consumer group says.03 Apr 02:00 AM
TechnologyTech Insider: Microsoft pulls Windows 10 support unless you pay $50 or upgrade - experts on your level of risk if you’re stranded, promising news for Ubco customers, Being AI finally finds directorsPLUS: Being AI finally finds three independent directors - and they're big names.30 Mar 10:15 PM
Business‘Tech nightmare’: Consumer NZ urges Microsoft to extend Windows 10 supportIt’s feared hundreds of thousands of Kiwis’ computers will become obsolete in October.30 Mar 04:00 PM
BusinessOops, we made a mistake – or did we? The rise of ‘mistake marketing’'Accidental' free shipping, 'leaking' a discount code. How legit is mistake marketing?29 Mar 07:11 PM
New Zealand‘Negligence to the eyeballs’: Westpac under fire in $2m laundering caseCarel Viljoen laundered nearly $2 million in an investment scam.26 Mar 06:41 PM
PremiumPremiumBanking and financeCard payments: Unlikely contenders unite in call for surcharge banDeadline day in push to lower fees.17 Mar 09:00 PM
PremiumPremiumOpinionErnie Newman: Nicola Willis has the power to regulate supermarkets but will she?OPINION: If not, consumers may need to rely on a class action.12 Mar 10:50 PM
LifestyleWhy power prices are rising – and what power companies could do to helpPower bills will rise by $10 monthly per household from April 1.10 Mar 01:20 AM
New ZealandMusic event companies put in liquidation, ‘gutted’ ticketholder fears for refundThe Timeless Summer Tour has been cancelled three months after being postponed. 07 Mar 06:29 AM
PremiumPremiumBusinessConsumer NZ, retirement residents vs Metlifecare over repairs, maintenanceConsumer NZ, Retirement Village Residents Association complain about repairs, maintenance.26 Feb 04:00 PM
Entertainment‘Anyone else feel scammed?’: Juicy Fest refund delays spark frustrationPeople are also still waiting for news on the fate of the Timeless Summer Tour.20 Feb 07:03 PM
LifestyleKmart mop causes horror injury to Kiwi womanStaff lost the mop but still found there were no issues with safety, she claimed.11 Feb 04:00 PM
New Zealand‘Potentially misleading’: Concerns over Instant Kiwi ticket practicesLotto says most Instant Kiwi tickets still have top prizes available.10 Feb 04:55 AM
PremiumPremiumMedia Insider'Corporate disaster': Sky viewers' fury over satellite shambles - can you get a refund?One customer says he was promised a technician eight times, another performed rooftop DIY.28 Jan 10:22 PM
PremiumPremiumRetailConsumer spending growth in 2024 the lowest in five yearsWorldline's Bruce Proffit said adjustments to household budgets were a key driver.13 Jan 03:07 AM
BusinessTech Insider: How to avoid Microsoft's 38% price rise, Amazon recruits NZ roles for Project KuiperPLUS: A peek over the fence at Amazon's Auckland data centre.13 Jan 01:00 AM
EntertainmentAre you protected if that expensive concert is cancelled?Many concerts and festivals around the country have been cancelled or changed recently.12 Jan 02:34 AM
BusinessThe ATMs that charge $2.50 (or more) for a withdrawalConsumer NZ: 'Disappointed by high fees at non-bank ATMs, urges access to cash for all.'09 Dec 07:31 PM