Latest from Consumer Information

Airfares: Commerce Commission explains why it doesn’t want a competition study, but tells airlines to watch out

Is the system 'broken' or is NZ just too tough for more aviation players?

'Last day today': 15,000-person Auckland suburb to have no supermarket for year

Woolworths Te Atatū is giving treats to customers today on its final day of opening.

ComCom pushes KiwiRail to compensate customers for cancelled ferry sailings

Interisland contacting customers affected by string of cancellations in early 2023.

Kathmandu scam: Company using 'digital brand protection platform' against fraud

Platforms profiting from scams should be liable, consumer group says.

Glad owner fined millions after some recycling claims a load of rubbish

Millions in penalties ordered over bags partly sourced from Indonesia.

‘Not making the connection’: Kiwis grim over cost of living despite economic upturn

Pessimistic outlook despite steady inflation and falling interest rates.

Auckland Airport charges: Global airline group IATA calls for ‘urgent change’

A blame game over prices isn't good enough for Kiwi flyers, a consumer group says.

Auckland Airport trims airline charges after ComCom found its forecast revenue was ‘excessive’

The watchdog releases its findings after an airport pricing probe.

Spotlight told to halt using ‘Biggest Sale Ever’ over false advertising ruling

The store claimed it was its 'Biggest Sale Ever'. The ASA disagreed.

Retail spending off to slow start in 2025

Spending in the retail industries over January fell by 1.6%.

‘So expensive’: Avian flu triggers US egg price hike, shortages

Supermarkets in Washington often have empty or sparsely stocked egg shelves.

Driver quit seizure medication for extreme soup diet, passed out and caused $28k crash

The man was living off two portions of soup per week and taking weight-loss meds.

Big-ticket items a no-go as consumer confidence falls

More Kiwis now think it's a bad time to buy a major household item in bad news for retail.

'Corporate disaster': Sky viewers' fury over satellite shambles - can you get a refund?

One customer says he was promised a technician eight times, another performed rooftop DIY.

‘Catastrophic failure’: Luxury Mercedes-Benz owner wins payout after engine blew up

A man's $50,000 Mercedes was plagued by engine failure barely a year after purchase.

Disgraced car dealer sent customer photos of excrement & genitalia

The ex-dealer has had multiple rulings made against him by a vehicle disputes tribunal.