Editorial: New Auckland Airport mall causes more irritation for customers
OPINION: Bad blood between the airport and airlines was already flowing.
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Latest from Jetstar
Editorial: More competition on transtasman flights a win for consumers
OPINION: Jetstar's plans to return to Hamilton and Dunedin are a boost for the regions.
Flight delayed or cancelled? Here's what you can demand from an airline
Jetstar has been accused of misleading travellers about their rights. What can you demand?
Jetstar facing charges for allegedly misleading customers
The airline allegedly made misleading statements about consumers' rights in aviation law.
Hamilton airport seals two direct transtasman service deals
Hamilton celebrates Jetstar agreement after a long service drought.
International flights return to Hamilton
Jetstar brings international travel to Australia back to Hamilton Airport.
International flights return to Dunedin Airport
Dunedin Airport has been without international flights since 2020.
Intoxicated passenger on Jetstar flight fined, ordered to pay airline for fuel
The 33-year-old Australian owes an airline A$5800 for fuel.
Editorial: Airline performance spotlight should be just the start for passengers
OPINION: Australia has introduced a new passenger rights scheme, NZ continues to lag.
Passenger opens emergency exit on plane
A passenger allegedly opened the emergency exit and went down the emergency slide.
Jetstar faces same class action as Qantas over Covid flights
Law firm says Jetstar did not refund money to customers despite legal obligation.
‘All you can fly’ subscription sells out in Europe. Will NZ airlines offer the same?
Could flight subscriptions be on the cards for Kiwis?
'Antiquated systems': Australia may finally scrap this one thing many travellers don't like
Australia may soon make a change that NZ already made a year ago.
Toy gun in carry-on bag missed in security screening sparks alert, holds up Jetstar flight
The flight was about to leave for Christchurch when the man was removed from the flight.
Record demand to visit NZ city in winter spurs airline to add 250 extra flights
This is the 13th year the airline has increased capacity over winter due to demand.
Jetstar is making some domestic flights $29, here's why
The airline is celebrating a key milestone this year.
'Cynical': Passengers fume at Jetstar's ’low speed‘ claim after tarmac emergency
A counselling service has been set up for passengers on the affected flight.
Jetstar flight turned back after ‘significant turbulence’
It's the second aircraft flown by the carrier to encounter flight troubles this week.
Hydraulic system failure causes Jetstar plane to swerve off runway
The Transport Accident Investigation Commission is investigating the incident.
Christchurch runway excursion: What happens when a plane misses the runway?
One of New Zealand’s busiest runways was briefly closed this morning.
Pilots’ warning to passengers after Jetstar’s Christchurch runway scare
Pilots group providing support for colleagues involved after plane skidded from runway.
'Swerved wildly': Plane veers off runway at Christchurch Airport
Investigations begin into likely steering issue after landing.
Kiwi lawyer's bid to claim $5000 after booking and cancelling 59 Jetstar flights
The Wellingtonian booked and then cancelled 59 flights to make the plan work.
Does Jetstar still owe you compensation? Airline admits 'letting down' travellers
Jetstar admits to failing to compensate Kiwi travellers, despite legal requirements.
Editorial: Time to turn the spotlight on to airline behaviour
OPINION: Dearth of data on price, performance a challenge for passengers, policy-makers.
Air New Zealand versus Jetstar: Which airline’s the most reliable right now
A hit to reliability comes as Air NZ is pushing up prices on domestic routes.
Queenstown crosswinds play havoc: Jetstar flight lands, Air NZ plane turns back to Auckland
Relief for passengers as plane successfully lands after two loops around the city.
Airfare stoush: What’s driving the war over airline prices?
Airports and airlines are blaming each other for price rises.
Travel makes Kiwis more attractive as partners, study claims
Half of Kiwis say they'd pursue someone if they were into travel.
Why this Auckland flight will be staffed entirely by women
Prepare for some fierce female energy on this Auckland flight.
'Ridiculous': Passenger charged for this basic item midflight
An influencer claims he was forced to pay $5 to borrow this basic item from cabin crew.
Airlines v Auckland Airport: Why it's different this time. Is it mission accomplished for Foran?
Regulatory risk rises for airport, Foran's to do list, changes at Virgin Australia.
Jetstar's latest move in transtasman flight battle
The 'significant' update will bring more Kiwis cheap flights, says Jetstar.
Airfare bargains: New York on Qantas for $1500 return
Stats out today show fares fell in the 12 months to December.
