Latest from Airlines

Air NZ complaint logjam: Wait of up to two months for email reply

Air NZ: 'At the moment our email response time is definitely not where we want it to be.'

Departure lounge dance off: Airline's unusual upgrade request

Doctors, best dressed, dance competitions? How airlines should allocate upgrades.

Watch: Violent brawl terrifies Jetstar passengers, forces pilot to divert

Several punches were thrown as passengers attempted to separate the men.

Comedians sue 'unethical' drug search program at Atlanta airport

The duo claim the process is racist and coercive.

Shredded luggage horror: Woman's missing luggage returned, sort of

It took her a good 10 seconds to tell anything was wrong.

Unruly passenger was on magic mushrooms say authorities

An hour into the flight the passenger began acting eratically and lay in the aisle.

Airport security breach causes chaos in Aussie airspace

Knock on delays expected after the airport was evacuated and passengers rescreened.

Air NZ sees sleeper market wake up for Kiwis heading to Japan

Route a good performer for airline before Covid and NZers now snapping up seats.

Flying Premium Economy on Singapore Airlines: Here's what you can expect

Herald Business Traveller Review: Does Singapore Air's 'Goldilocks' product hit the mark?

Why US Airlines are now forced to give crew this specific benefit

All crew will get this additional benefit to improve safety.

Passenger shamed for draping hair over seat

Vengeance is a dish best chewed an stuck to the back of the offender's scalp.

It's cheaper to fly to Honolulu than Timaru

Air NZ points out it has an even cheaper fare to Hawaii - and explains how pricing works

Parlez vous iPhone? Five free travel apps to make you a better traveller

Insomnia was once an unavoidable part of the deal when booking long-haul travel.

Aviation fuel shortage: Days until Cape Town runs dry

United Airlines cancelled its service over Cape Town's lack of aviation fuel.

Passenger left stranded after airline forgets wheelchair

'This is not a lost bag. This is my mobility. These are like my legs.'

Exclusive interview: What's behind Kiwi billionaire Richard Chandler's big new move

The Singapore-based global investor also has views on where NZ is heading.

The crumbling kiwi: How to ease dipping dollar pain if you're travelling overseas

Hard-hit tourism will benefit and there's advice - and good news - for Kiwi travellers.

Flight attendant's secret guide to getting the best deals on flights

Do you know why airline staff get through so much sunscreen?