TravelAir NZ staff asked to volunteer extra hours to plug July gapsAirline staff are being asked volunteer extra hours to keep flights on track.14 Jul 02:45 AM
TravelHeathrow Airport takes extreme measure to solve summer chaosUK's biggest airport urges airlines to stop selling tickets.13 Jul 02:59 AM
TravelCases of lost luggage piling up at Auckland from knock-on disruptionThe airport says it is seeing 'downstream impacts' from luggage handling issues.12 Jul 11:50 PM
TravelStop separating families on planes, US government tells airlinesAn investigation is being reopened into claims airlines split up families for profit.12 Jul 09:30 PM
PremiumPremiumAirlinesFuel rationing at Queenstown forces 'gas and go' at ChchA small number of Jetstar and Qantas flights were affected.12 Jul 06:00 AM
Travel15 better ways to spend 3-hours than on hold to Air NZWait time doesn't need to be wasted time.12 Jul 12:50 AM
Airlines'Absolutely not fair': No refund after cancelled flight could breach rulesWild weather, sickness and engineering issues have forced flight cancellations.11 Jul 07:04 AM
PremiumPremiumAirlinesTravel squeeze: Pilots' warning - and a plea"I'm expecting most people will want to come back to the industry that they loved."11 Jul 05:32 AM
TravelSurviving the 'new normal' of air travel: Flight attendant reveals her top tipsCatching or planning a flight soon? Here's how to make it as smooth as possible.11 Jul 01:47 AM
TravelWhy passengers flock to the world's shortest runwayAround the size of an aircraft carrier, landing on the strip is legendary.11 Jul 01:40 AM
TravelHong Kong to axe flight ban which had 'little effect' on CovidAfter thwarting travel plans for thousands, the travel measure will be axed.10 Jul 08:00 PM
New Zealand'I felt completely devalued as a customer and a human': Irate Qantas passengerQantas believes the decision to divert was made after the aircraft was airborne.10 Jul 06:08 AM
PremiumPremiumAirlinesThe airline insider: What sector head saw from fuel crisis to CovidAnd why he's changing lanes after five years.08 Jul 05:30 AM
TravelReturn of international airlines: What it means for travellersThink more direct routes, more times and possibly cheaper fares.08 Jul 01:58 AM
TravelAir NZ warns of school holiday disruption as wild weather, sickness hitsTravellers departing on their school holidays have been warned to prepare for disruption.07 Jul 11:13 PM
PremiumPremiumAirlinesAir NZ's hiring blitz: What it takes to get a job at the national carrierThe airline shed a third of its staff early in the pandemic - now it's building back fast.07 Jul 05:42 AM
TravelKeanu Reeves gives a masterclass in airport kindnessAn airport exchange has melted the heart of even the most jaded of passengers.06 Jul 10:01 PM
TravelMoment Qatar flight dodges hot air balloonDisaster was narrowly avoided thanks to the pilot's swift maneuver.05 Jul 08:08 PM
TravelFlight attendant slammed for 'extremely inappropriate' mask PAThe crew member was blasted online for their unprofessional request.05 Jul 02:25 AM
TravelCockpit woe sees 13-hour detour from Christchurch to AucklandIt took 12 hours and 20 minutes to make the trip of 750km - as the Boeing flies.05 Jul 02:03 AM
Travel'Airmageddon': The man being blamed for 17,769 delaysThe individual has been condemned by both his own political party and the public.05 Jul 01:00 AM
TravelTop of the stops: The airports vying for Kiwi layoversTravel hubs are wooing back long-haul trade with discounts and transit incentives.03 Jul 10:40 PM
AirlinesAloha Hawaii: Airlines back flying to holiday hotspot for KiwisOne airline boss says demand for some travel periods stronger than 2019.02 Jul 05:00 PM
New Zealand'It was my livelihood': Pilot accused of being stalker, danger to passengersGraham Lindsay has finally received an apology from the CAA and is pursuing compensation.01 Jul 05:00 PM
TravelTraveller accuses airline staff of pocketing his AirPodsA passenger wants to know why his lost AirPods are commuting into Heathrow airport.30 Jun 11:10 PM
TravelRyanair flight attendant reveals the stupidest things passengers have askedTurns out you can't open the plane window if you're too hot.30 Jun 10:52 PM
PremiumPremiumAirlinesInside Air NZ's cabin overhaul: Hard truths behind the revampAirline faces up to where it's going wrong now and what's driving changes.30 Jun 05:45 AM
PremiumPremiumAirlinesQantas' NZ lounges reopen: What's new for frequent flyers?Lounges opening up a further sign of strong air travel recovery.30 Jun 05:40 AM
TravelDutch government axes 60,000 flights from Schiphol AirportUnderstaffed and overrun, the country's busiest airport just can't catch a break.30 Jun 02:05 AM
TravelRecords tumble on Qantas' first non-stop flight to RomeThe 'flying roo' has a spring in its step this week on the way back from Italy.28 Jun 10:25 PM
PremiumPremiumTravelAir NZ's seven new cabin classes ranked by 'snooze factor'The airline says it's been working on the 'best sleep in the sky'... And flying bunk beds.28 Jun 05:00 PM
AirlinesRevealed: Sleep pods, help-yourself food - Air NZ's biggest cabin overhaul in decadesLong haul travel will be different aboard Air NZ - but passengers are in for a wait.28 Jun 05:00 PM
VideoAir New Zealand's new interiorsAir NZ chief executive Greg Foran talks about the company's new interiors including both economy and business class, as well as the Skynest project. Video / Air NZ / NZ HeraldWatch28 Jun 05:00 PM
PremiumPremiumBusinessPremium: Air NZ's new business premier luxe seatsLouise Leaupepe, programme manager at Air New Zealand explains the new Business Premier Luxe seats. Video / Grant BradleyWatch28 Jun 05:00 PM