Catarina Mello's video revealed a luxury hotel's low-tech room service order system. Photo / @professionaltraveler, TikTok
Catarina Mello's video revealed a luxury hotel's low-tech room service order system. Photo / @professionaltraveler, TikTok
How do you order room service without internet service, a phone or even electricity? One traveller has revealed an entertaining system used by a luxury eco-hotel in a viral TikTok video.
Catarina Mello (@professionaltraveler) showed viewers the low-tech process in a video that has more than 3.3 million views.
“This is how you order room service in a fancy hotel in Tulum with no electricity, no phone ad no phone service,” Mello said in a clip showing a small hollow ball with her room number on it.
Guests write their order on a piece of paper, she explained, roll it up and place it in the ball. Then, outside the room, you put the ball in a little pipe, which is connected to the kitchen.
After travelling through the pipe and to the kitchen, it’s received by staff who presumably get to work making the food.
The hotel was later revealed in the comments to be Azulik in Tulum, Mexico, a four-star hotel Mello said costs up to US$1500 (NZ$2350) per night. It’s unusual room service system proved popular with viewers, amazing more than 3.3 million views, more than 604,000 likes and 1600 comments.
For such an expensive place, some viewers said they would expect better technology and ordering systems.
