NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Travel / Travel news

Mexico hot tub electrocution death: Wife files wrongful death suit against beach resort

AP
16 Jun, 2024 10:05 PM3 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Reports suggest a wiring malfunction caused two travellers to be electrocuted in hot tub, resulting in a death. Photo / 123rf

Reports suggest a wiring malfunction caused two travellers to be electrocuted in hot tub, resulting in a death. Photo / 123rf

An American tourist was killed and his wife hospitalised after being electrocuted in a hot tub in a Mexican beach town earlier this week, an incident that prompted the family to sue the resort for wrongful death and negligence, their lawyers said on Saturday.

The seriously injured woman, 35-year-old Lizette Zambrano, filed the lawsuit seeking $1 million in damages from the US-based resort operators from her hometown of El Paso, Texas, on Friday, days after being medevaced from the hot tub at the resort town of Puerto Peñasco, an hour south of the border.

The Arizona-based defendants, vacation rental provider Casago International and travel company High Desert Travel, did not respond to a request for comment on the suit, which holds them responsible for faulty electric wiring in the jacuzzi that caused the couple’s electrocution and 43-year-old Jorge Guillen’s death.

On top of failing to prevent and warn guests about the hazards of the hot tub, the resort managers also failed to react quickly enough to the emergency, the claim said.

The tragedy unfolded when Zambrano, her husband Guillen and several other family members arrived at the Sonoran Sea Resort, a complex of high-rise condos, on Tuesday for their vacation, the lawsuit said. Zambrano and Guillen headed to the jacuzzi to watch the sun set over the sea.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

They didn’t know an electric current was rippling through the hot tub water.

The tragic accident took place in Puerto Peñasco on the shores of Mexico's Gulf of California. Photo / Getty Images
The tragic accident took place in Puerto Peñasco on the shores of Mexico's Gulf of California. Photo / Getty Images

“It’s absolutely terrifying,” Tej Paranjpe, attorney at the Houston-based firm PMR law, told The Associated Press on Saturday.

The moment that Guillen dipped his foot inside the jacuzzi, the current zapped him. He tumbled into a direct electric circuit and quickly became trapped underwater.

Advertisement
Advertise with NZME.

Zambrano jumped in to rescue her drowning husband, then was jolted by the current and sucked in, too, according to the lawsuit. Cellphone footage from the incident shows the beachfront pool deck descending into chaos as shrieking guests raced over, tried to help the couple, then discovered the danger of the jacuzzi water.

While a guest managed to drag Zambrano out of the water, efforts to retrieve Guillen with poles and various metal tools only unleashed electric shocks on more and more people, the lawsuit said.

“There was not a single staff member that did anything while Jorge was getting continuously shocked again and again underwater,” Paranjpe said.

Ten minutes passed, Zambrano’s lawyers said, until workers at the resort responded to vacationers’ cries for help. The manager eventually succeeded in retrieving Guillen from the bottom of the jacuzzi, but it was too late.

Discover more

Travel

Taco kiosk with four-item menu wins inaugural Michelin star

16 May 10:45 PM
Travel news

'Please get away': Tourist attacked by raging bull on Mexican beach

16 May 08:30 PM
Travel

Best places to stay in Mexico City: The Sofitel Mexico City Reforma

26 May 06:00 AM

Zambrano was flown by helicopter to Phoenix, Arizona, and was discharged from the hospital on Friday.

Mexican prosecutors in Sonora state reported that investigators were looking into “the origin of the electrical failure” and would conduct field visits in the coming days.

Hot tub electrocution due to faulty underwater lighting and flawed pumps remains rare, but experts warn that vigilance is needed to ensure equipment is properly maintained.

Between 2002 and 2018, the US Consumer Products Safety Commission reported 47 incidents involving injury or death in hot tubs, pools and spas in the country.

Save

    Share this article

Latest from Travel news

Travel news

Travel Alerts: Off-peak Europe, Milan pizza and more travel picks

21 Jun 06:00 PM
Travel news

New flight route to turn Auckland into China-South America gateway

18 Jun 11:36 PM
Travel news

Save $1000 on luxury tours with this week's Hot Deals

16 Jun 05:00 PM

Help for those helping hardest-hit

sponsored
Advertisement
Advertise with NZME.

Latest from Travel news

Travel Alerts: Off-peak Europe, Milan pizza and more travel picks

Travel Alerts: Off-peak Europe, Milan pizza and more travel picks

21 Jun 06:00 PM

Skip the European summer and save more.

New flight route to turn Auckland into China-South America gateway

New flight route to turn Auckland into China-South America gateway

18 Jun 11:36 PM
Save $1000 on luxury tours with this week's Hot Deals

Save $1000 on luxury tours with this week's Hot Deals

16 Jun 05:00 PM
Celebrate Brisbane Festival and discover new luxury accommodations, flight routes, and water journeys

Celebrate Brisbane Festival and discover new luxury accommodations, flight routes, and water journeys

14 Jun 06:00 PM
How a Timaru mum of three budding chefs stretched her grocery shop
sponsored

How a Timaru mum of three budding chefs stretched her grocery shop

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP