Opinion: No one copped more wrath from Qantas investors than this man
Executives are now flying economy "more often".
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Confessions of a private jet attendant
From caviar to silk pyjamas and Gucci bags as gifts, it's as luxurious as it sounds.
Australia falls out of love with Qantas
Financial Times: Investors, unions, customers demand change, despite strong profits.
Four ways airlines are making billions out of charging for extras
Air travel's not yet at pre-Covid levels, but ancillary revenue is breaking records.
'Chaos': Woman arrested on Canberra Airport runway
The pilot was forced to turn off the engines.
Qantas makes Wellington a stronghold - why it's so keen on the capital
Qantas continues its international rebuild as it faces flak at home.
The three types of turbulence? Pilot explains the only one passengers need worry about
Finish your coffee and buckle up!
Air NZ call centre staff ‘suffering distressing nightmares’ - email to airline bosses
Staff say they are living in a constant state of fear and anxiety.
‘Dress-coded’: Airline cracks down on passenger attire
The carrier is anything but “relaxed and casual” about enforcing its dress code.
The big change coming to Air NZ's lounges
The airline is also providing reusable cups in lounges as part of a sustainability drive.
‘Absolutely appalling’ - Qantas accidentally books Auckland woman’s flight home 3 days early
The travellers' break in the Aussie city took a dramatic turn for all the wrong reasons.
United returns Auckland to LA, but is Polaris Class as good as we remember?
Competition is always good, especially when the competition’s this good.
What's an empty plane row worth? Qantas' 'Neighbour-Free' upgrade comes to NZ
Qantas has the perfect passenger upgrade for misanthropes.
Riders on the storm: Rival US airlines start flights to Auckland
Delta is making its debut in NZ and United expanding its Auckland operation.
Delta’s dawn: Giant US airline about to touchdown in NZ and shake up the market
Big boost to Auckland-Los Angeles services will help push down prices.
Air NZ’s Manila contract: Auckland contact centre firm asks why not keep it local?
Airline to use Philippines contact centre for digital inquiries.
Air NZ passengers can get taste of First Class in new leased aircraft
In a blast from the past, passengers can get a taste of First-Class – for a price.
Major airline’s huge window seat move
United Airlines has revealed its new plan to help reduce boarding times.
Facial recognition is capturing people on their travels. But not everyone is smiling.
You can already play - and pay - by face. But at what cost?
Delta was going to change its loyalty programme - then travellers revolted
Travellers didn't like Delta's recent announcement - here's how they responded.
Direct to Chicago: How does Air NZ's business premier stack up?
What it's like to fly direct to the Windy City (the other one) in business premier.
Hawaiian Airlines cuts NZ route during winter
The seasonal departure's a blow for travellers as the airline helped drive prices down.
Auckland Airport chief on her former boss - incoming PM Christopher Luxon
"I know Christopher, he is very action-oriented," says Carrie Hurihanganui.
Anger over airline CEO's 'inappropriate' act during Zoom meeting
An airline CEO has sparked controversy after posting a now-deleted photo.
Air NZ’s radical move to tackle long contact centre waiting times
The airline says call centre service levels are still not up to scratch.
The airline introducing 'child-free zones' on flights
An airline has made the controversial move, and it's sparked a wild debate.
'Can't make this s*** up': Flight cancelled after passenger defecates on the floor
The airline tactfully said 'additional cleaning' was the reason for the cancellation.
Erratic man forces Jetstar flight to abort after prompting argument about Palestine war
Federal police were quickly called to de-escalate the scene.
Airline forced to run extra flight to carry heavy team of athletes
The massive sportsmen were so heavy, they were deemed a safety risk.
Bizarre plane illusion stumps travellers on social media
Science, magic, or a 'glitch in the maxtrix'? Travellers debate cause of optical illusion.
Carry-on bags may become free when flying in the EU
Travellers could be saying goodbye to confusing restrictions and hefty fees.
Flight forced to u-turn after personal item in bathroom mistaken for a bomb
No passenger claimed responsibility for the item.
What a global airport boss thought of his connection through Auckland
The industry leader says investment is needed to bring airports up to scratch.
Travellers left stranded following abrupt suspension of airline service
Cancellations were announced while passengers were waiting at the airport.