TravelWatch: Onboard the first direct flight to Bali since 2019Onboard the first Air New Zealand direct flight to Bali since 2019. Video / Sarah PollokWatch03 Apr 02:18 PM
TravelAir NZ facing 20,000 ‘unacceptable’ outstanding refundsThe airline is facing extended handling delays and 10 times the volume of claims.29 Mar 07:29 PM
TravelOn board Air NZ's first direct Bali flight in three yearsFrom visas to vegan meals, we reveal what's in store for travellers on the direct flight.29 Mar 06:30 PM
TravelAir NZ passenger alleges crew member was caught 'vaping' on plane'If a member of the public was caught vaping, they’d be met by police'.28 Mar 11:18 PM
TravelFlying to Bali just got easierIt is the airline's last route to restart after the pandemic.28 Mar 07:02 PM
TravelAir NZ woos workers with pay raise in bid to fill 400 airport vacanciesThe national airline has upped its entry level wage to $30 per hour.28 Mar 04:17 AM
PremiumPremiumAirlinesAir NZ’s Skynest: Details of how new sleep pods will workAir NZ’s Skynest sleep pods are in the running for a top global innovation award.23 Mar 04:32 AM
New ZealandMechanical issue: Flight from Melbourne to Queenstown diverted to ChristchurchFlight left Melbourne bound for the resort town, but was instead diverted to Christchurch.22 Mar 06:07 AM
New ZealandAir NZ extends flights between flood-hit Hawke’s Bay and GisborneThe service has kept the two regions connected while State Highway 2 remains closed.13 Mar 03:06 AM
PremiumPremiumAirlinesTaking it to the limit: Qantas versus Air NZ to New YorkRivalry soon to be stretched to new lengths.10 Mar 04:27 AM
TravelPassenger waits months for flight disruption refund from Air NZ"It is time for the big role-players to step up," said the Dunedin passenger.10 Mar 02:22 AM
PremiumPremiumAirlinesNZ on the radar? United Airlines working on expansion to AotearoaA boss of the world's biggest airline reveals how it grew quickly out of the pandemic.08 Mar 04:00 PM
TravelSolo mum and kids praise Air NZ for help during 16 hour flight to nowhereA mum flying solo with kids has praised the action of crew after 16hr-flight divert.07 Mar 05:30 PM
AirlinesStock Takes podcast: Why the travel boom is different this timeWhy the golden age of travel is back but not as it was before.01 Mar 04:20 AM
New ZealandAir NZ customer appalled after spending two days trying to get through to call centreCustomers have noticed that the airline's call-back service is no longer available.26 Feb 01:01 AM
PremiumPremiumAirlinesGreg Foran: Air NZ not price gouging but enjoying 'tailwinds'Airline boss says return to profit 'a good start'.23 Feb 04:53 AM
PremiumPremiumAirlinesHow Air NZ came back from the brink after $1b Covid blowAirline in a sweet spot, but travellers face continued airfare pain.23 Feb 04:26 AM
TravelAir NZ takes delivery of 'factory fresh' A321neo to revamp domestic networkAfter a long wait, Air New Zealand’s extra-long A321neo has touched down in Auckland.22 Feb 08:31 PM
AirlinesBack in the black: Air New Zealand’s $299m half-year profitThe result is a spectacular turnaround on last year's $367 underlying loss.22 Feb 07:57 PM
TravelSerious concerns over safety item regularly taken from aircraftAirlines have seen an alarming rise in these items walking off planes.20 Feb 11:11 PM
TravelAir NZ goes full te reo for flight to ‘Kapa Haka Olympics’Air New Zealand has launched its first flight conducted entirely in te reo Māori.20 Feb 04:03 AM
PremiumPremiumAirlinesRevealed: Air NZ's soaring daily profitDemand increases amid reduced competition.19 Feb 04:00 PM
AirlinesAir NZ passenger 'boiling with anger' after 16-hour flight to nowhereThe affected passengers have all been rebooked on flights, the airline says.17 Feb 08:04 PM
Airlines16-hour flight to nowhere: Air NZ's NYC-bound flight forced back to AucklandAirline decides to wait out problems in New York at home base.17 Feb 05:42 AM
PremiumPremiumAirlinesClimate Crisis: Air NZ sustainability boss Kiri Hannifin on the race to clean up aviationCutting emissions from flying is a huge technological challenge, says Air NZ.16 Feb 04:00 PM
Travel‘Absolute chaos’: Air NZ passengers caught in huge queuesPassengers are stuck in 45-minute queues as the airline attempts to process bags.15 Feb 11:58 PM
AirlinesAir NZ mercy mission to storm-hit GisborneAirline's recovery starts again after setback yesterday.15 Feb 04:33 AM
AirlinesCyclone Gabrielle: Flights through Auckland Airport resumeAfter a stuttering start, services are being restored but some cancellations persist.14 Feb 06:46 PM
TravelChaos for flyers again: Auckland Airport flights suspended because of ground-handling safety fearsFour domestic services were able arrive at the airport today as winds disrupted travel.14 Feb 05:54 AM
PremiumPremiumAirlinesCyclone Gabrielle: Inside Air NZ’s recovery airlift for 35,000Airline customer chief urges patience and says contact centre boosted.14 Feb 04:52 AM
PremiumPremiumAirlinesAuckland Airport warns worst is yet to come, 45k passengers already disruptedAirlines including Jetstar have canned flights through Auckland because of the cyclone.13 Feb 04:34 AM
TravelCyclone Gabrielle: Air NZ to resume flights Tuesday as storm passesSome 10,000 international passengers have been disrupted by the cyclone in Auckland.13 Feb 12:21 AM
TravelAir New Zealand NZ1 diverts to Rarotonga, Auckland Airport braces for cyclone GabrielleThe ultra-long-haul NZ1 from New York has diverted to Rarotonga to avoid storms.12 Feb 08:28 PM
Airlines‘It’s like trying to thread a needle’: Air NZ boss on cyclone-forced flight cancellationsScores of flights cancelled but some long-haul flights still getting into Auckland.12 Feb 07:24 PM
