Surge in Youthline crisis calls

Stephen Bell of Youthline. Photo / Graeme Sedal

A major increase in calls to a youth helpline points towards "disconnect and distress" in society, Youthline chief executive Stephen Bell says.

This Christmas has seen a rise of nearly 70 per cent in telephone calls to the help line compared to the same period last year.

Youthline received a total of 1437 calls during the two weeks up to yesterday. The comparable figure for 2008 was 858.

During the same two weeks the centre also received 6352 text messages - an increase of more than 50 per cent on last year's figure of 4102.

A survey of calls received on Christmas Day showed prevailing concerns included self harm, eating disorders, relationships (particularly with family), friendships, loneliness and the loss of friends, through death or otherwise.

"It's often hard for young people to overcome the embarrassment and perceived stigma involved in contacting a helpline. It suggests a significant level of disconnect and distress in our society, when such large numbers of them nevertheless feel the need to get in touch," Mr Bell said.

"At the same time, it's encouraging that so many have been prepared to reach out for help rather than trying to soldier on unaided. Once they've made contact with Youthline, we can typically assist them in dealing with immediate issues and link them up with services that can help change things for them in 2010."

A survey by the organisation of 600 youths in October found that embarrassment was the leading cause that prevented young people from seeking help. "There is always a danger that, if people need help and don't seek it, they will continue to withdraw from those around them putting themselves more at risk," Mr Bell said.

Although there had been a surge in calls, Mr Bell said a large number of calls was expected at this time of year.

"It can be a difficult time of year for young people, with additional expectations placed on them by anxieties over the looming new educational year, including, for many, leaving home for the first time, with the transition to university or training institutes.

"Others will be starting work or may be commencing a long, hard and dispiriting search for employment. In any of these situations, it's easy to be overcome with worry and self-doubt.

"If, amidst the Christmas celebrations, you aren't having a particularly good time but believe everyone else around you to be enjoying themselves, that's quite likely to add to your angst and unhappiness," Mr Bell said.

- NZPA