New ZealandVictim of freak bridge incident says council, contractor, haven't apologisedThe wife of a man injured on a council bridge says their lives have been dreadful since.28 Apr 06:00 PM
New ZealandPrisons 'like a people storage unit' as Covid culture lingers - OmbudsmanSome prisoners were left in isolation for 23 hours a day.11 Apr 04:53 AM
New ZealandChief Ombudsman to stay, despite resigning over age rulePeter Boshier asked to continue in his role - despite the law saying he must resign at 72.11 Apr 12:23 AM
New ZealandWatch: $90k invention helps boy walk again, eight years after choking tragedyHow the community has helped make his parents' dream come true.22 Mar 08:36 PM
New Zealand'I felt like a criminal': Mum's Oranga Tamariki vindicationThe complainant said it was the worst time of her life.16 Mar 04:00 PM
PremiumPremiumPolitics500k number plates scanned daily: Concerns over Auckland's 'de facto vehicle-tracking' systemPolice are able to tap into data gathered from across the road network.09 Mar 04:00 PM
PremiumPremiumNew ZealandNZ Herald investigation: Why insurance may not save your homeWith severe weather events on the increase, homeowners may not be covered by insurance.08 Mar 04:00 PM
New ZealandOT report 'extremely distressing': Disabled mother’s newborn uplifted from hospitalOne youth was held for five years longer than his parent had agreed to in respite care.21 Feb 01:30 AM
PremiumPremiumMedia InsiderThey lured a legend to NZ, now a TV firm is in spotlight over bills; 7pm show's new nameRNZ ratings standoff; Ex-Air NZ agency moves to Qantas; TV star's exit: 'I was exhausted'.15 Feb 04:35 PM
PremiumPremiumNew Zealand'He’s been sent to us by God': Disgraced lawyer Chris Harder and his remarkable quest for Pike River justiceFormer barrister Christopher Harder claims Pike River truths have never emerged.06 Jan 04:00 PM
PoliticsPolitical Roundup: NZ’s 'most powerful' lawyersThe annual list of New Zealand’s most powerful law figures has just been released.28 Dec 09:50 PM
PremiumPremiumNew ZealandHastings mayor and high-profile councillor go toe-to-toe as rift deepensHastings mayor Sandra Hazlehurst and councillor Damon Harvey are increasingly at odds.08 Dec 01:55 AM
Personal FinanceNasty loan surprise: Ombudsman's warning over Xmas ‘payment holidays’A motorist's nasty loan surprise could be a lesson to others.19 Nov 10:25 PM
New ZealandTauranga commissioners appointment prompts apology from 'misleading' Govt deptInternal Affairs said it didn't hold the information requested. The Ombudsman said it did.30 Oct 08:50 PM
New ZealandCalls for IHC chief to resign as complaints review finds distrustReview of complaints policies finds IDEA Services distrusted by some clients and families.27 Oct 02:08 AM
New ZealandOmbudsman 'deeply concerned' about transparency at Rotorua Lakes CouncilHe says the culture of closed-door workshops is 'ingrained'.24 Oct 02:09 AM
New Zealand'No one would listen': Child put in care of attempted-murderer dadOranga Tamariki has apologised and offered the mother a payment of $4500.30 Sep 04:00 PM
PoliticsHipkins ordered to apologise over document release breachChief Ombudsman rebukes PM's office for delayed release of Auckland flooding documents.07 Sep 09:53 PM
PoliticsMPs vote for big shake-up next Parliament, including boosting Govt scrutinyThe next Parliament will look a bit different.01 Sep 06:01 AM
PremiumPremiumBanking and financeThousands of people in Latitude Finance lawsuit, $150 comp offer an 'insult'"I don’t want your $150. You’d be better off saving that for your lawyer’s bills."20 Aug 11:31 PM
PremiumPremiumBanking and financeCustomers desperate as Auckland-based crypto firm denies access to fundsA mum of two is distraught after losing access to $40,000.15 Aug 04:00 AM
New Zealand'Decade of poor performance': Damning review of Hawke’s Bay radiology department, staff ‘exhausted’Health NZ has released a report after being castigated by a whistleblower.14 Aug 08:57 AM
New Zealand'Conspiracy to defraud the public': Doctor accuses Health NZ of failing to disclose unsafe practicesA senior radiologist has asked the Ombudsman to investigate the national health authority.13 Aug 05:00 PM
PremiumPremiumNew ZealandRugby stoush: Breach of confidentiality and privacy issues behind team’s exclusionThe coach and players were gutted at being unable to finish the season on a high.07 Jul 05:00 PM
KahuKelvin Davis pushes back on Corrections reportCorrections Minister hits back at Ombudsman report28 Jun 10:25 PM
New ZealandTe Whatu Ora rebuked for ‘unacceptable’ OIA delaysTwo complaints have been upheld relating to the release of hospital safety data.09 Jun 12:04 AM
KahuChief Ombudsman talks to cyclone-hit communitiesPeter Boshier's tour continues in Tāmaki Makaurau next week.27 Apr 07:11 PM
PremiumPremiumNew Zealand'Unbelievably irresponsible': Assisted death doctors warned they may be publicly namedOne health practioner said it would "paint targets" on doctors' and nurses' backs.24 Apr 05:00 PM
PremiumPremiumBusinessSasha Borissenko: The Ghost of Information Past and a chance of redemptionOpinion: Will a move to more transparency be a gift to the legal profession?18 Dec 02:00 AM
PremiumPremiumOpinionPeter Boshier: Public sector must be OIA's stewardOPINION: Chief Ombudsman on 40th anniversary of our essential disclosure law.15 Dec 04:00 PM
New ZealandMBIE acted ‘unreasonably’ over managed isolation allocation system - Chief OmbudsmanPeter Boshier had received hundreds of complaints.11 Dec 11:22 PM
New ZealandChief Ombudsman launches investigation into OIA delaysThe Ombudsman is concerned about ministerial interference as the election nears.05 Dec 06:39 AM
New ZealandWatchdog backs council's handling of 'poor behaviour'Councillor Chris Milne told the Herald there were 'a lot of holes in the process'.23 Sep 04:00 AM
New Zealand'Significant failure': School reprimanded for 'unreasonable' discipline decisionsThe school says it has since taken 'full responsibility' for issues the Ombudsman raised.13 Sep 04:24 AM
