PremiumPremiumLifestyleHow long does it take to buy a potato peeler at Ikea on opening day?Less time than you might think. But the weekend might be a different story ...04 Dec 03:15 AM
BusinessCo-op Bank repays $7.2m after unlawful loan feesBank remediates thousands of customers.24 Nov 10:57 PM
BusinessMobil facing legal action over alleged petrol price breachesMobil faces costs of up to $5 million for each offence in Commerce Commission action.24 Nov 08:53 PM
BusinessAfter three days of blunders, Microsoft delivers on 365 refund, but fine print annoys08 Nov 09:09 PM
PremiumMedia InsiderThe battle for shopper loyalty: New Cashpoints card launches, with seven Kiwi retailers12 Oct 06:02 PM
New ZealandBreeding mare: Insemination bill ends up in court after horse fails to fall pregnant12 Oct 01:00 AM
LifestyleHow to shop smarter this Christmas amid cost-of-living crunchOne common Christmas gift has come under fire. Is it worth the cash?29 Sep 01:49 AM
EconomyConsumer confidence rebounds in September but GDP data weighs on outlookWeak GDP figures saw weekly confidence plunge from 96 before to 77 after.26 Sep 12:41 AM
PremiumPremiumRetailBusiness groups push back on Govt plan to ban payment surchargesThe signatories include chambers of commerce, industry and business associations.24 Sep 04:05 AM
BusinessCost of living pressures keep households pessimistic in confidence surveyLower-income households remain hardest hit as essentials eat up pay.17 Sep 03:33 AM
WorldAustralia plans compensation scheme for flight delays, cancellationsPassengers facing delays could get refunds under a new protection scheme.07 Sep 11:05 PM
LifestyleHappy with your purchase? NZ's best and worst retailers revealedConsumer NZ dished out low marks to some of the country's most well-known stores.07 Sep 07:00 PM
AirlinesJetstar fined $2.25m for misleading customers about compensationThe airline misled some travellers about their refund rights after cancelled flights.31 Aug 09:39 PM
AirlinesJetstar could face at least $1.5m fine for ‘reckless’ attitude to refunds'Critical part of economy' put at risk by Jetstar's actions, court is told.21 Aug 03:57 AM
LifestyleWhere to find freebies on your birthday in New ZealandHow to treat yourself on your birthday without spending a cent.18 Aug 09:00 PM
PremiumPremiumEntertainmentShould you buy ticket protection for your next concert or event?Often mistaken as 'insurance', ticket protection offerings have seen a post-Covid rise.14 Aug 03:00 AM
New Zealand'Drives like a robot:' Salesman misled new Tesla owners about car's self-driving capabilityThe buyers paid an extra $6,000 for features the Tesla did not have.09 Aug 12:29 AM
PremiumPremiumAucklandK Rd spending slumps 22% as businesses face tough winter freezeStore owner Helen McIntyre says it’s the slowest winter she’s seen in 34 years.01 Aug 08:00 PM
PremiumPremiumAged care'Reform overdue': Push for fairer retirement village dispute systemThe proposed system would minimise legal representation in disputes.29 Jul 02:00 AM
PremiumPremiumRetailConsumer NZ receives high number of complaints about Noel Leeming amid chargesThe retailer has three million transactions a year but won't comment on complaint numbers.22 Jul 06:00 AM
New Zealand'Whack-a-mole': The rapidly evolving world of scams in NZ Financial losses hit $7.8 million in early 2025, up 14.7% from the quarter before.21 Jul 05:00 PM
RetailNoel Leeming faces criminal charges over alleged misleading 'Price Promise'The Commerce Commission alleges multiple breaches of the Fair Trading Act.20 Jul 09:19 PM
PremiumPremiumRetailHelloFresh pleads guilty after ‘subscription traps’ tricked customersThe devious policy targeted former customers but left a key detail out. 14 Jul 03:51 AM
PremiumPremiumSmall BusinessOn The Up: Speak eyes $4t market with personalised shopping techSpeak plans to expand into Australia and the US, targeting skincare and supplements.13 Jul 05:00 PM
PremiumPremiumEditorialEditorial: Qantas cyber attack a timely reminder for individuals and businesses to protect dataOPINION: Cyber criminals are getting smarter and we need to be too.04 Jul 05:00 PM
EconomyConsumer confidence rises as lower mortgage rates boost optimismA fifth of Kiwis expect to be better off this time next year, up by eight points.27 Jun 12:11 AM
PremiumPremiumEnergyIsrael-Iran attack: AA says petrol price panic pointless'Rocket and feather’ effect one to watch, motorist adviser says.13 Jun 04:46 AM
PremiumPremiumOpinionLiam DannLiam Dann: Cheer up, Kiwis - and go shoppingOPINION: Uncertainty about employment is making people scared to spend on themselves.07 Jun 05:00 PM
PremiumPremiumEditorialEditorial: Too much talk about supermarkets, not enough action taken to improve competitionOPINION: The Commerce Commission completed its market study on the grocery sector in 2022.06 Jun 05:00 PM