A Hastings rest home has gone into a "precautionary" lockdown due to an outbreak of respiratory illness.
Colwyn House Lifecare in Mahora sent a letter out to resident's families' halting family or friends from visiting loved ones in the care home due to a spike in infections.
Norah Barlow, the chief executive of Colwyn House owner Heritage Lifecare, said the care home has had several residents experience respiratory symptoms and infection.
"Respiratory infections such as the common cold can very easily be transmitted and passed on to others," she said. "Therefore, we are taking a precautionary approach and restricting visits."
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A welcome sign on the Kowhai Wing of the care home states: "On entering, please ensure no residents exit the home, the door is securely closed behind you."
Barlow said staff will continue to ensure families can contact their loved ones through Zoom and other technologies.
"If a resident is in palliative care, we will work with their family to allow them to visit safely."
The CEO said Colwyn House was working alongside health officials at the Hawke's Bay District Health Board around the management and most appropriate course of action over the next few days.
"We will continue to monitor the situation and provide regular updates to residents and their families," she said.