NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / World

The Big Read: Former White House press secretary reveals what happened behind the scenes on September 11

By Olivia Lambert
news.com.au·
12 Sep, 2017 06:20 AM8 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Smoke pours off one of the towers of the World Trade Center as flames explode from the second one as it is struck by a plane after terrorists crashed planes into the buildings. Photo / AP

Smoke pours off one of the towers of the World Trade Center as flames explode from the second one as it is struck by a plane after terrorists crashed planes into the buildings. Photo / AP

A former White House press secretary has revealed the horror he saw unfold on September 11, 2001, when a number of planes were steered into the World Trade Center and the Pentagon, leaving almost 3000 dead.

Ari Fleischer, who was the press secretary for President George W Bush, has given a detailed account of the morning before. On Monday, he took to Twitter to commemorate the anniversary with new behind the scenes details again.

A mundane morning

He remembered waking up about 6am. He was running late that day but he wasn't scheduled to board the motorcade until 8am.

He remembers it being a gorgeous day in Florida, where he was with the President.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

They were scheduled to talk about education at a local school in Sarasota.

"President Bush started his day with a run. He spotted a reporter, Dick Keil of Bloomberg, who was also a runner, and asked him to join him," Fleischer remembered.

"He then had his CIA briefing. The 2nd Intifada was underway so much of it was focused on the violence in the West Bank in Israel."

American Airlines flight 11 then left Logan Airport, headed for Los Angeles, with 92 people on board.

Advertisement
Advertise with NZME.

About 8.15am, United Airlines flight 175 departed Boston, headed for Los Angeles, with 65 passengers.

About five minutes later, American Airlines flight 77 left Washington Dulles Airport, with 64 people on board, headed to Los Angeles.

Fleischer said the motorcade departed their hotel about 8.30am and headed for Emma E. Booker Elementary School.

About 8.40am, United Airlines flight 93 took off from Newark, in New Jersey, headed for San Francisco, with 44 passengers.

Discover more

World

Husband's heartbreaking 9/11 call

12 Sep 04:50 AM
World

The 9/11 conspiracy theories that won't go away

12 Sep 07:36 AM

Photograph taken by Canadian tourist 16 years ago today, on September 10, 2001: #Kuz pic.twitter.com/atjzh6NJ0d

— Michael Beschloss (@BeschlossDC) September 10, 2017

Breaking news

American Airlines flight 11 was hijacked at 8.46am and Fleischer received a page informing him the plane had flown into the World Trade Center, killing everybody on board and hundreds in the tower.

"Pagers were the fastest forms of instant messaging back then," he said.

"The page was sent to me by Brian Bravo, a young aide in the White House press office. He heard about it because a friend in New York City called him.

"There was no more information than that. We didn't know if it was an accident or something else."

Smoke pours off one of the towers of the World Trade Center as flames explode from the second one as it is struck by a plane after terrorists crashed planes into the buildings. Photo / AP
Smoke pours off one of the towers of the World Trade Center as flames explode from the second one as it is struck by a plane after terrorists crashed planes into the buildings. Photo / AP

Former President Bush was shaking hands with school officials when Bush's senior adviser and deputy chief of staff, Karl Rove, broke the news.

"(The President) immediately went into a 'holding room' to get information," Fleischer said.

Advertisement
Advertise with NZME.

"Everywhere the President of the United States goes, the military sets up a secure room with classified phones. I had never seen it used until that morning."

Bush spoke on the phone to Condoleezza Rice, the former United States Secretary of State, but nobody yet knew if the crash was terror related.

At 9.03am, the second plane, United Airlines Flight 175, crashed into the south tower at the World Trade Center, killing every passenger on board and many in the tower.

America is under attack

President Bush was in a classroom listening to children read when Fleischer received a second page.

The former White House chief of staff, Andrew Card, then interrupted and told Bush "America is under attack".

"Bush remained in the room for a few minutes, 'listening' to the kids read, collecting his thoughts. The teacher and kids had no idea what was going on," Fleischer said.

Advertisement
Advertise with NZME.

"The President went back into the hold to work the phones, speaking with the Vice President, FBI Director, Condi (Rice) and others.

"A TV was brought into the room and the President of the United States watched replays of the planes hitting the towers."

Fleischer said about 9.30am, Bush spoke to teachers and children in the school gym. The secret service tried to rush him out of the school but he wanted to address America.

"Bush called it 'an apparent terrorist attack'. The press later faulted his remarks, saying he appeared unsteady," Fleischer said.

About 30 minutes later, the secret service received a call that informed them there were threats to the White House.

Ari Fleischer checks second page informing him of 9/11 attacks. Photo / Twitter
Ari Fleischer checks second page informing him of 9/11 attacks. Photo / Twitter

Bush then left the school. There was the limo that held the President of the United States but also a dummy limo, so people would not know exactly where he was.

Advertisement
Advertise with NZME.

American Airlines flight 77 circled towards the White House and Vice President Dick Cheney was ushered into a bunker.

The plane hit the Pentagon at 9.37am, killing 59 on the plane and 125 inside the Pentagon.

"The President was told about the attack on the Pentagon in his limo en route to Air Force One. I heard about it when I boarded the plane," Fleischer said.

White House staff had their luggage searched before they boarded the plane.

About 9.45am, all flights leaving and en route to the US were grounded. It was the first time it had happened in history. The United States Capitol and the White House were evacuated.

"White House aides were told by the United States Secret Service to run, not walk. Women were told to take off their heels and run," Fleischer said.

Advertisement
Advertise with NZME.

He stayed in the Air Force One cabin with Bush and took notes of what he did and said.

Bush then told the lead United States Secret Service agent, Eddie Marinzel, to protect his wife and daughters as he had not had a chance to contact them.

Smoke and debris erupt from the south tower of the World Trade Center as it explodes after two jets crashed into the buildings. Photo / AP
Smoke and debris erupt from the south tower of the World Trade Center as it explodes after two jets crashed into the buildings. Photo / AP

'We're going to take care of this'

Bush told Cheney: "Sounds like we have a minor war going on here. I heard about the Pentagon."

There were still three other planes missing and they braced themselves for more attacks.

About 10am, the south tower of the World Trade Center collapsed.

"Bush turns to the staff with him and says 'we're at war. That's what we're paid for boys. We're going to take care of this. When we find out who did this, they're not going to like me as President. Somebody's going to pay'," Fleischer tweeted.

Advertisement
Advertise with NZME.

"We took off at an unusually sharp incline and way faster than normal. Air Force One pilot Mark Tillman later told me there was a report of a sniper."

However, the sniper was working for the White House and it was just one of many false alarms that day.

"We didn't have satellite TV on Air Force One. When we flew over major cities, the TV reception came in depending on strength of a broadcast tower," Fleischer said.

"As the reception would come and go, we could watch TV to get news of what was happening. It was frustrating. Air Force One now has satellite TV."

The north tower of the World Trade Center then collapsed just before 10.30am.

George Bush aboard the Air Force One, was not allowed to go back to Washington. Photo / Twitter
George Bush aboard the Air Force One, was not allowed to go back to Washington. Photo / Twitter

'Angel is next'

"The President of the United States was told of a call that came into the White House switchboard saying, 'Angel is next', Angel was the code word for Air Force One," Fleischer tweeted.

Advertisement
Advertise with NZME.

Flight 93 then crashed in Pennsylvania "near Camp David", about 160 kilometres away from them.

"Bush calls Cheney: 'We're at war Dick and we're going to find out who did this and we're going to kick their a**'."

There were concerns the attacks were an attempt to decapitate the government and an insider could be involved. The United States Secret Service refused to take Mr Bush back to Washington.

They landed in Louisiana and unloaded people who didn't need to be on the plane and picked up food. Nobody was to know they had landed there.

White House staff on Air Force One were then instructed to take Cipro, an antibiotic that fights bacteria in the body, in case they were victims of a biological attack.

Some White House staffers were given Cipro in case of a biological attack. Photo / Twitter
Some White House staffers were given Cipro in case of a biological attack. Photo / Twitter

Media was told Bush would address them at the Barksdale Air Force Base, but they were told to keep the location a secret. Instead they broadcasted the plane landing at the destination.

Advertisement
Advertise with NZME.

Bush then called back Cheney and said "I think it's important for the people to see the government is functioning because the TV shows our nation has been blasted and bombed."

"Government is not chaotic. It's functioning smoothly, we're going to get the b**tards."

Bush was slammed for not returning to Washington and people demanded to know where he was. When the President finally returned to DC, Fleischer told Politico: "Out of the front left of the chopper, the president had a clear view of the Pentagon. The President said to nobody and everybody 'the mightiest building in the world is on fire. This is the face of war in the 21st Century'."

Save

    Share this article

Latest from World

World

Musk's SpaceX Starship explodes in Texas test

19 Jun 08:39 AM
World

Missile strikes Israeli hospital; Israel attacks Nanatz nuclear site again, Arak heavy water reactor

19 Jun 06:39 AM
World

What to know about Thailand's political crisis

19 Jun 04:25 AM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from World

Musk's SpaceX Starship explodes in Texas test

Musk's SpaceX Starship explodes in Texas test

19 Jun 08:39 AM

Starship, at 123m tall, is key to the billionaire's Mars colonisation plans.

Missile strikes Israeli hospital; Israel attacks Nanatz nuclear site again, Arak heavy water reactor

Missile strikes Israeli hospital; Israel attacks Nanatz nuclear site again, Arak heavy water reactor

19 Jun 06:39 AM
What to know about Thailand's political crisis

What to know about Thailand's political crisis

19 Jun 04:25 AM
Karen Read found not guilty of police officer boyfriend's murder

Karen Read found not guilty of police officer boyfriend's murder

19 Jun 03:26 AM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP