The Muslim family who carried out suicide attacks on three churches in Indonesia's second-largest city, killing a dozen people as well as their two young daughters, lived comfortably in an upper middle-class suburb and were on friendly terms with a Christian neighbour.
The co-ordinated bombings on Sunday, followed on Monday by a suicide attack by another family on police headquarters in Surabaya, have horrified Indonesians who typically see their Muslim-majority country as diverse and tolerant.
Neighbours said there were no signs members of the family were planning the acts of violence that President Joko "Jokowi" Widodo condemned as "barbaric" and "beyond humanity".
They had lived in the leafy Wonorejo Asri residential community since 2010 and had a good income from the father's business selling herbal medicines, neighbours said.
According to police, on Sunday the two sons, aged 16 and 18, rode a motorcycle into a church courtyard and detonated their explosives. Puji Kuswati, the mother, attacked worshippers at another church with her daughters, aged 9 and 12, who police said were all wearing suicide vests.
The father, Dita Oepriarto, detonated a car bomb outside a third church. Police initially gave his name as Dita Futrianto but corrected that based on his national identity card. All six died.
Raith Yunanto, who lives two houses from the family, said they were always welcoming to her, a minority Christian. She said she went shopping with Kuswati at the local market and they often exchanged different types of food and fruit.
"There was nothing strange about the family, they were like other devout Muslim families," she said. "Their attitude and manner of dress were just like common Muslim people."
She added: "It's difficult for us to accept how they can commit such a barbaric act against Christians. The couple visited me when I gave birth and when my children were sick."
She said she last saw members of the family when the daughters were riding bicycles with other children in front of her house on Saturday, the day before the bombings.
The eldest son, she said, was seen coming home from school activities wearing a colourful batik shirt that's symbolic of diversity in Indonesia, a country of more than 260 million with dozens of ethnic groups and languages.
Dendri Oemiarti, Oepriarto's younger sister, was wracked with grief when she spoke to the Associated Press and said her elderly parents were in a state of shock.
"What he has done has hurt us so deeply," she said as tears flowed down her cheeks.
"What thoughts have influenced him? I do not understand. I do not know what changed my good brother to be so sadistic.
"I fainted when my sister, Dina, told me that the attack was done by our own brother," she said.
Police initially said the family went to Syria to join Isis (Islamic State) but later retracted that statement.
Oepriarto, they said, was the leader of the Surabaya cell of Jemaah Anshorut Daulah, an Indonesian network of extremist groups that is affiliated with Isis.
The family's next-door neighbour, Abi Akbar, said Oepriarto and his sons, Yusuf and Firman, like nearly all Muslim men in the neighbourhood, usually attended dawn prayers at an unremarkable local mosque.
But Akbar, 23, also said he had heard older men in the community comment that Oepriarto wasn't a mainstream Indonesian Muslim and objected to secular rituals such as raising the national flag or singing the Indonesian national anthem.
In retrospect, Akbar said, one thing was different at dawn prayers on Sunday.
Instead of customarily kissing their father's hand after prayers, the boys and father hugged for a long time.
"They hugged like they were going to be separated," Akbar said.