NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
    • The Great NZ Road Trip
  • Herald NOW
    • All Herald NOW
    • Ryan Bridge TODAY
    • Herald NOW Business
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Herald NOW Business
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverASB Investment HubInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • Deloitte Fast 50
    • Generate wealth weekly
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Gisborne
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In

Advertisement
Advertise with NZME.
Home / Travel / Travel news

British Airways to pay passenger who slipped in a puddle of Baileys up to $8.4 million compensation

Varsha Anjali
Varsha Anjali
Multimedia Journalist, Lifestyle & Viva·NZ Herald·
9 Jul, 2024 07:00 PM3 mins to read
‌

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save
    Share this article
British Airways has been ordered to pay compensation to a passenger after he slipped and injured himself at London’s Heathrow Airport. Photo / 123rf

British Airways has been ordered to pay compensation to a passenger after he slipped and injured himself at London’s Heathrow Airport. Photo / 123rf

THREE KEY FACTS

  • A man sued an airline for $10.4 million, and won up to $8.4m, after he slipped over a puddle of spilt Baileys at a London airport
  • He said he suffered regular headaches after flying 2m into the air when he slipped
  • A lawyer for British Airways argued the incident happened because of the passenger’s hastiness and that the airline should have been exonerated

British Airways (BA) owes a passenger up to £4 million ($8.4m) after he suffered a brain injury when he slipped over a puddle of Baileys Irish Creme at London’s Heathrow Airport.

In November 2017, Swiss executive Andreas Wuchner and his business partner were rushing to make a flight back to Zurich after already missing a plane previously that day due to traffic.

Although the pair were the last to board the gate, the then-35-year-old rushed to buy two espressos and two macchiatos from Starbucks, the Guardian reported.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

Wuchner, who ran an office supplies company, was rushing as he balanced four coffees and failed to notice the spillage of alcohol on the floor. He then slipped and bumped his head.

According to the Daily Mail, the Central London County Court heard the airline fiercely object to the claims by Wuchner, who initially sued for £5m ($10.4m) after alleging that he couldn’t work due to the injuries from the incident.

“I really enjoy a proper coffee out of a coffee machine, rather than the normal airport coffee, which is why I went to Starbucks,” Wuchner explained when asked why he stopped for coffee.

He added in his evidence: “I was told I went 2m in the air, that’s what was said to me.”

Advertisement
Advertise with NZME.

Wuchner went on to tell the court that since the incident he has had regular headaches which last up to two weeks.

Judge David Saunders ruled in favour of the passenger, saying he found it “unusual that no immediate steps were taken by anyone from BA to prevent an accident”.

But he only awarded Wuchner 80% of his claim, adding that “he has not taken as much care as he should reasonably have been expected to”.

According to the Guardian, BA barrister Tom Bird argued that the cause of the incident was the passenger hurrying while carrying four coffees, and that the airline should be cleared of liability.

Discover more

Travel

Passengers on 11-hour flight from London shocked where they ended up

02 Jul 01:47 AM
Travel news

'Hooked to the roof': Severe turbulence injures up to 30 passengers

02 Jul 03:00 AM
Travel

'I was in tears': Passenger with rare disorder 'humiliated' by airline, forced to cancel flight

29 Jun 02:13 AM

This was Wuchner’s second victory over BA on the same claim. The first was won in February 2021 - he was awarded £130,000.

Advertisement
Advertise with NZME.
Save
    Share this article

Latest from Travel news

Travel news

How to make your next getaway go further with these limited-time travel offers

18 May 05:00 PM
Travel news

Would you chase cheese down a hill? Plus Fiji yacht escapes and Italy tiny homes

16 May 06:00 PM
Travel news

Dream trips on sale: Fiji escape, Vietnam journeys and vintage NSW rail tour

11 May 05:00 PM

Sponsored

From boring to banger: Rapper turns Kiwis’ mortgage misery into music

17 May 12:00 PM
Advertisement
Advertise with NZME.

Latest from Travel news

How to make your next getaway go further with these limited-time travel offers
Travel news

How to make your next getaway go further with these limited-time travel offers

Planning a city break, island getaway or luxury cruise? Start with these deals.

18 May 05:00 PM
Would you chase cheese down a hill? Plus Fiji yacht escapes and Italy tiny homes
Travel news

Would you chase cheese down a hill? Plus Fiji yacht escapes and Italy tiny homes

16 May 06:00 PM
Dream trips on sale: Fiji escape, Vietnam journeys and vintage NSW rail tour
Travel news

Dream trips on sale: Fiji escape, Vietnam journeys and vintage NSW rail tour

11 May 05:00 PM


From boring to banger: Rapper turns Kiwis’ mortgage misery into music
Sponsored

From boring to banger: Rapper turns Kiwis’ mortgage misery into music

17 May 12:00 PM
NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • NZME Digital Performance Marketing
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2026 NZME Publishing Limited
TOP