Ian Griffin checks into the Air New Zealand domestic Koru Club at Auckland Airport

The greeting:

A smile and cheerful "kia ora" from the ever-helpful and engaging Air New Zealand crew signals your escape from the hoi polloi into the Koru culture club. However, don't make the rookie mistake of turning up more than four hours before departure as you will be (very politely) declined entry. Even if you have just chartered an Air New Zealand Dreamliner to fly into the southern auroral zone and your connecting flight to Dunedin isn't for five hours. (Yes that still rankles but it