PremiumPremiumTourismEighty Kiwis stung by $6.5m luxury cruise ship failure: receiver'This cruise was a Fawlty Towers from start to end. You could not eat the food,' - review.03 May 05:37 AM
TravelTwo cancellations in 48hrs: Passenger seeks damages for ‘emotional distress’She feels she is owed emotional damages for the ordeal.01 May 02:26 AM
New Zealand‘To me, it’s theft’: More BPMe app users complain of being charged twiceBP insists there are no known issues with petrol app despite customer's claims.28 Apr 10:20 PM
PremiumPremiumAirlinesVirgin extends flight credits for Kiwis - but there’s still a catchConsumer NZ has advice for those caught out by the airline's collapse three years ago.12 Apr 05:24 AM
BusinessMore than 300 ‘dodgy’ supermarket specials exposed, but Foodstuffs hits back'Concerning' volume of misleading pricing and promotions, consumer group says.06 Apr 01:16 AM
RetailCost of living: High food prices now a bigger worry than rent, Consumer saysFood costs surge, leapfrog other concerns as inflation and cyclone hit home.13 Mar 07:19 PM
RetailAppliance shops big winners in consumer group People’s Choice awardsShoppers demand better service after emerging from Covid hibernation.08 Mar 05:36 PM
New ZealandStranded Cook Strait ferry passengers have ‘strong case’ for payoutFerry passengers who forked out money over the delays could get it back, Consumer NZ says.23 Feb 01:50 AM
LifestyleTop of the pots: Consumer NZ rates Kmart saucepan the bestThe budget saucepan beat pots that go for hundreds of dollars.24 Jan 07:32 PM
New ZealandDoes Snickers still satisfy? Popular chocolate bar gets 12 per cent smaller for same priceSnickers bar now smaller as rising costs hit manufacturing.13 Jan 03:44 AM
RetailBoxing Day launches early for some retailersRetailers and shoppers gear up for biggest sales day of the year.23 Dec 04:00 PM
PremiumPremiumAged careRetirement village law under spotlight for potential reformProbe comes following widespread calls for change in the sector.22 Dec 02:03 AM
PremiumPremiumBusinessHold the line: Govt agency wait-time survey reveals some surprisesConsumer investigation says some delays answering calls are truly appalling.01 Dec 06:13 PM
Lifestyle'Dodgy dealings': Sunscreen firm slapped with fine for SPF claimsJudge says sentence should act as a deterrent against making unsubstantiated claims.29 Nov 08:54 PM
New Zealand'Significant privacy and ethical concerns’: Supermarkets slammed for scanning customers' facesA watchdog is 'seriously concerned' over Kiwi's biometric data being captured.23 Nov 05:00 PM
New ZealandConsumer NZ warns shoppers to be wary of Black Friday salesThe watchdog is urging shoppers to do their research and to think before buying.15 Nov 06:56 PM
New ZealandTeen wins dispute over dodgy iPhone sold on FacebookThe 'perfect' phone turned out to be water-damaged and rusty.20 Apr 06:52 PM
New ZealandSeven out of eight sunscreens fail Consumer NZ SPF testingOnly one brand lived up to its SPF50 label.17 Mar 06:52 PM
VideoFocus Live: Black Friday deals pack malls across NZShopping malls are packed across the country in the shopping event of the year. Video / Dean PurcellWatch27 Nov 02:40 AM
New ZealandLockdown: Do I have to keep paying gym membership/childcare fees?Will you still need to pay for gym memberships and childcare while in lockdown?23 Mar 10:29 PM
New ZealandSunscreens recalled after SPF testingTwo sunscreens have been pulled from New Zealand shelves after SPF testing.16 Nov 07:11 PM
New ZealandHealthcare biggest worryA survey has revealed what the nation worries about when it comes to money.31 Jan 05:36 PM
