LifestyleAre all sunscreens created equal?Which sunscreen offers the best protection? Are more expensive ones better?06 Dec 09:54 PM
PremiumPremiumRetailConsumer advocates caution Kiwis over Black Friday salesHow to check whether you are getting a bargain.28 Nov 10:50 PM
PremiumPremiumBusinessAir New Zealand fare row: Consumer watchdog pushes for market probePush for Government inquiry meets roadblock04 Nov 09:22 PM
PremiumPremiumBusinessDick Smith warned over alleged misleading subscription chargesConsumers were charged up to $149 for a subscription they didn't agree to sign up for.28 Oct 11:26 PM
New Zealand'Disappointing': Supermarkets remove ability to sort items by priceThe move will make grocery shopping 'more difficult and less transparent', expert says.26 Oct 11:47 PM
RetailThe Warehouse Group reveals toughest result in years'Not acceptable': Chair blasts bad result, says group must do better.25 Sep 08:51 PM
AirlinesAre airfares really getting cheaper?Air NZ's boss says they are – here's what's going on.22 Sep 02:30 AM
PremiumPremiumBanking and financeEleven most important topics before picking a builder: G.J. Gardner chief'In a challenging economy, it pays to ask a few challenging questions.'18 Sep 05:00 PM
PremiumPremiumNew ZealandFishy claims: Supermarket seafood brands accused of greenwashingResearchers find green claims on many products can't be backed up.04 Sep 05:00 PM
Banking and financeFinancial stress eases for young Kiwis but rises for mortgage holdersSigns financial stress could be easing, but not for everyone.02 Sep 05:00 PM
PremiumPremiumEditorialEditorial: Airline performance spotlight should be just the start for passengersOPINION: Australia has introduced a new passenger rights scheme, NZ continues to lag.29 Aug 05:00 PM
New ZealandConsumer NZ says ComCom's supermarket recommendations don’t go far enoughThe consumer rights agency says too much onus is put on shoppers to take action.16 Aug 05:32 AM
New Zealand'Unacceptable': Supermarket pricing errors costing Kiwis millions each year“Consumers should be able to trust that the price advertised is what they will pay."15 Aug 07:25 AM
New Zealand'A win': Banks strike cash settlements with scam victims who lost $400kAn elderly victim made 13 offshore money transfers to scammers with help from bank staff.09 Aug 05:00 PM
New Zealand‘Just an estimate’: $9k shock gas bill dropped on familyContact Energy told the customer the bill was due to their gas usage being underestimated.02 Aug 04:00 AM
New ZealandGlobal IT outage a cashless wake-up call? Reserve Bank says keep physical cash for emergenciesLast Friday's CrowdStrike failure saw many unable to buy necessities as computers crashed.24 Jul 05:43 AM
Business'Dispose immediately': My Food Bag's warning to customersSeventeen items, including dressings, pastes and sauces, were affected.20 Jul 10:03 PM
Airlines'Misleading': Air NZ hits back at 300% price reportAir New Zealand told Consumer NZ 'significant cost inflation' was to blame.17 Jul 08:09 PM
OpinionOpinion: 'An emotional discussion' - We need to know the size of NZ's energy hardship problemOPINION: No one likes the idea of a family struggling to pay their power bill.17 Jul 05:00 PM
BusinessClose eye needed on potential petrol price gouging - Consumer NZMany motorists say they are paying more for fuel than their neighbouring towns.17 Jul 08:19 AM
New Zealand$27,000 break-up: Woman takes man to tribunal over takeaways bill after falloutShe says he didn't pay her back for things like takeaways, medicine and a loan for a car.23 Jun 05:21 AM
New Zealand'It's tough': Retailers shut up shop with consumer confidence downThe retail sector is probably seeing the worst conditions in modern memory.18 Jun 11:59 PM
New Zealand'No one is demanding action': Petition calls on Govt, banks to refund scam victimsAbout $200m was stolen from Kiwi victims in 2023 alone, with half of households targeted.10 Jun 05:00 PM
OpinionHow long should everyday appliances last? Why NZ needs a minimum product lifespan lawThe fact is, modern products often fail to meet expectations for longevity.02 Jun 05:00 PM
CompaniesWhat went wrong for Flybuys?'Toaster scheme' coming to an end as consumers want faster and simpler rewards.31 May 03:53 AM
New ZealandHow to beat grocery stores at their own gameSupermarkets are designed to make you spend money, but if you focus you can beat them.20 May 08:04 PM
EconomyCheck before you tap: Consumer warning over PayWave surchargesThe standard PayWave surcharge in New Zealand is 2.5 per cent of the price of a purchase.19 May 08:59 PM
New ZealandFormer homeowner ordered to cough up $5k for broken pump two years after saleA plumber found it had been fouled by wet wipes.17 May 10:00 PM
New ZealandConsumers urged to ensure they’re getting the best deal on electricityThe latest stats show electricity prices have been rising more slowly than incomes.12 May 05:00 PM
New ZealandConsumer NZ reveals best and worst cars as voted by KiwisConsumer NZ surveyed Kiwi drivers about which cars are worth buying.06 May 05:00 PM
PremiumPremiumAirlinesSoaring airfares: Air NZ happy 'to open the books' as political heat growsGovernment not ruling out market study of domestic ticket prices.05 May 07:00 AM
PremiumPremiumEditorialEditorial: Time to turn the spotlight on to airline behaviourOPINION: Dearth of data on price, performance a challenge for passengers, policy-makers.01 May 05:00 PM
New ZealandMore customers claim supermarkets overcharged them for underweight chickenCustomers find packets are underweight by as much as 75g.30 Apr 05:00 PM
New ZealandFaces of the victims: The 25 scam casualties who lost $6.7 million to fraudMeet the victims who bravely told their stories about being scammed.13 Apr 05:00 PM
