OpinionHow long should everyday appliances last? Why NZ needs a minimum product lifespan lawThe fact is, modern products often fail to meet expectations for longevity.02 Jun 05:00 PM
CompaniesWhat went wrong for Flybuys?'Toaster scheme' coming to an end as consumers want faster and simpler rewards.31 May 03:53 AM
New ZealandHow to beat grocery stores at their own gameSupermarkets are designed to make you spend money, but if you focus you can beat them.20 May 08:04 PM
EconomyCheck before you tap: Consumer warning over PayWave surchargesThe standard PayWave surcharge in New Zealand is 2.5 per cent of the price of a purchase.19 May 08:59 PM
New ZealandFormer homeowner ordered to cough up $5k for broken pump two years after saleA plumber found it had been fouled by wet wipes.17 May 10:00 PM
New ZealandConsumers urged to ensure they’re getting the best deal on electricityThe latest stats show electricity prices have been rising more slowly than incomes.12 May 05:00 PM
New ZealandConsumer NZ reveals best and worst cars as voted by KiwisConsumer NZ surveyed Kiwi drivers about which cars are worth buying.06 May 05:00 PM
PremiumPremiumAirlinesSoaring airfares: Air NZ happy 'to open the books' as political heat growsGovernment not ruling out market study of domestic ticket prices.05 May 07:00 AM
PremiumPremiumEditorialEditorial: Time to turn the spotlight on to airline behaviourOPINION: Dearth of data on price, performance a challenge for passengers, policy-makers.01 May 05:00 PM
New ZealandMore customers claim supermarkets overcharged them for underweight chickenCustomers find packets are underweight by as much as 75g.30 Apr 05:00 PM
New ZealandFaces of the victims: The 25 scam casualties who lost $6.7 million to fraudMeet the victims who bravely told their stories about being scammed.13 Apr 05:00 PM
New Zealand'Failing consumers': Banks reviewing fraud rules after threat of Govt regulation'Banks are paying lip service to this at the moment but I don’t see any action.'04 Apr 04:00 PM
New Zealand'Blowing up': Car repair business blame young woman's driving for engine failureThe courtesy car suffered 'catastrophic engine failure'.02 Apr 08:00 PM
New ZealandGone forever? Godfreys loses woman's $800 vacuum then goes into receivershipStore refers woman to liquidator after losing expensive machine.02 Apr 04:00 PM
TravelIs this New Zealand's most expensive airport coffee?Trapped in departures, how much are Kiwis being asked to pay for a coffee and pie.26 Mar 06:57 PM
PremiumPremiumOpinionLiam DannInside Economics with Liam Dann: Why can’t Kiwis fix their mortgage for 30 years?In the second of his new mid-week columns, Liam Dann answers reader questions.12 Mar 04:00 PM
PremiumPremiumMedia and marketingWhere Fair Go might go - and why are TV shows so expensive to make?'Who the hell decided to cut this?' Could Fair Go work outside old-school TV?08 Mar 03:05 AM
OpinionOpinion: Facial recognition can be a vital tool to help combat retail crime crisisOPINION: Foodstuffs' stores report over 500 breaches of trespass in just three months.06 Mar 04:00 PM
New Zealand'Big stick': Watchdog warns new Govt faith in banking system at risk from scam scourgeNicola Sladden wants banks to significantly improve fraud detection systems.29 Feb 05:00 AM
PremiumPremiumAged careComCom wrote to 12 retirement village owners on false, misleading claimsCompanies should seek legal advice about issues it had raised, Commerce Commission said.29 Feb 02:00 AM
PremiumPremiumNew Zealand'Preposterous': Banking watchdog under fire, calls for law change to protect scam victimsCritics say customers who visit their bank are more protected than those paying online.27 Feb 04:00 PM
New ZealandDunedin Countdown set to reopen after no rats trapped overnightThe supermarket has been closed for the past two weeks.23 Feb 04:42 AM
New Zealand'Fresh' artisan Countdown bread is shipped frozen from OzCustomer service confirms to customer his fresh bread is made in Aussie and frozen.03 Feb 03:50 AM
BusinessConsumer NZ warns of pitfalls of supermarket loyalty schemesThe consumer advocacy organisation is warning of cost-saving and privacy issues.31 Jan 10:00 PM
LifestyleOut with Onecard - why you should (and shouldn’t) be brand loyalConsumer NZ warns shoppers as supermarket launches new loyalty card.31 Jan 04:00 PM
BDBDRetailCommerce Commission to investigate supermarket duopoly: Woolworths, FoodstuffsThe probe comes after Consumer NZ lodged a complaint with the commission in August.22 Jan 03:21 AM
New ZealandPut a bung in it: Former homeowner tells new owner after $17k leaking pool claimThe ad said: "Beautiful homestead complete with swimming pool for those hot, sunny days."20 Jan 01:00 AM
LifestylePepsi v Coke: Who won the battle of the fizz in Consumer NZ's blind taste test?Find out how the world's most famous cola compares to other brands.15 Jan 05:00 PM
New Zealand'Substandard systems': Watchdog calls for ASB to refund scam victim’s $100k lossA financial expert claims ASB was on notice of criminal activity but failed to detect it.14 Jan 06:17 AM
New ZealandNew lobby group vows to hold Government’s ‘feet to fire’ on grocery shake-upSue Chetwin is fronting a new group that plans to lobby 'furiously' for lower prices.02 Jan 04:00 PM
LifestyleWhich sunblock is right for you?Consumer NZ's database compares the SPF, price and ingredients of 102 sunscreens.18 Dec 02:34 AM
PremiumPremiumAged care'Totally unfair': Retirement village resident decries $285,000 transfer feeConsumer NZ says such fees are unfair and mean people often can't shift.01 Dec 04:00 PM
New Zealand‘Naughty’ or ‘nice’?: Consumer NZ reveals best and worst gift cardsMore than $10 million spent on gift cards is lost every year.30 Nov 08:06 PM
BusinessConsumer NZ takes legal action over Z Energy claimsWatchdog alleges Z Energy has breached the Fair Trading Act.29 Nov 11:30 PM
