New ZealandWhy insurance prices keep rising faster than inflationCanterbury and Wellington homeowners are being hit harder than Auckland.28 Aug 05:00 PM
Business'Dreams shattered': Family's reno in limbo, $16k out of pocket by Kitchen Things demiseCustomers say they're stressed and in the dark after Kitchen Things' receivership.26 Aug 11:10 PM
BusinessAre Aussie insurers ripping us off? Call made for more transparency over premiumsConsumer NZ wants the Financial Markets Authority and Commerce Commission to get involved.26 Aug 05:00 PM
PremiumBusinessConcern Ticketek acquisition of Eventfinda may increase prices for consumers26 Aug 05:00 PM
Lifestyle'Left in limbo': Kiwi creatives struggle with Facebook, Instagram's account removals26 Aug 05:00 AM
PremiumBusiness'Bank did not flag this': Kitchen Things customer paid $5500 deposit despite its receivership25 Aug 09:00 PM
New ZealandSome Hawke’s Bay shops may stop offering PayWave due to surcharge ban: Retail advocate01 Aug 06:00 PM
PremiumPremiumEditorialEditorial: Surcharge ban a win for consumers but will it save them money?OPINION: It should provide a clearer and smoother experience, removing any confusion.31 Jul 05:00 PM
Business'Ruling the roost more than ever': Former Energy Minister rips into Big Four power companiesMarket reform is seen by some as the only real way to see power prices come down.30 Jul 05:00 PM
PremiumPremiumAged care'Reform overdue': Push for fairer retirement village dispute systemThe proposed system would minimise legal representation in disputes.29 Jul 02:00 AM
Retail'Excessive': Govt to ban card payment surcharges The change will benefit those who shop in-store, rather than online.28 Jul 02:00 AM
Business'We are suffering': Solo mum used Afterpay for food since power bills chewed up benefitMore than 100,000 New Zealanders can’t keep warm in their homes over winter. We ask why.27 Jul 05:00 PM
New ZealandSupermarkets admit pricing errors amid pressure over misleading specialsConsumer NZ received 20 complaints since Tuesday; the usual daily rate is two.25 Jul 04:04 AM
LifestyleConsumer NZ rates laundry detergents: Which are no better than water?The Warehouse is reviewing its formula, while Restor says it's already made a change.24 Jul 12:01 AM
BusinessWe're a nation of five million cows, so why are we paying so much for butter? Will the average New Zealander be able to afford more butter again soon?23 Jul 06:42 AM
PremiumPremiumRetailConsumer NZ receives high number of complaints about Noel Leeming amid chargesThe retailer has three million transactions a year but won't comment on complaint numbers.22 Jul 06:00 AM
PremiumPremiumOpinionNadine HigginsNadine Higgins: The cost of buying back time – are pre-cut veges really worth it?Pre-cut vegetables can be twice as expensive, highlighting value trade-offs.19 Jul 09:00 PM
PremiumPremiumTelecommunicationsPB Tech offers fix for Xiaomi phones as 3G shutdown loomsThousands of devices will stop working – or fully working – later this year.15 Jul 03:00 AM
PremiumPremiumRetailHelloFresh pleads guilty after ‘subscription traps’ tricked customersThe devious policy targeted former customers but left a key detail out. 14 Jul 03:51 AM
Auckland'Our energy market is broken': Letter from industry bodies asks PM for urgent reformsConsumer NZ highlights tough choices between heating homes and buying food.13 Jul 06:00 AM
PremiumPremiumOpinionShane Te PouShane Te Pou: Time for a fair deal from retirement villagesResidents face long waits for refunds, averaging five and a half months.12 Jul 05:00 PM
PremiumPremiumEditorialEditorial: Qantas cyber attack a timely reminder for individuals and businesses to protect dataOPINION: Cyber criminals are getting smarter and we need to be too.04 Jul 05:00 PM
RetailConsumer NZ calls for action on 'shrinkflation' amid rising concernsConsumer NZ urges transparency from businesses regarding shrinkflation.03 Jul 05:00 PM
RetailWoolworths mistakenly tells 500,000 members they will receive a gift voucherThe supermarket chain has revoked the special offer and apologised for any confusion.03 Jul 03:13 AM
PremiumPremiumNew ZealandSupermarkets admit breaching Fair Trading Act with misleading prices, face millions in finesThe maximum penalty for each charge is $600,000.23 Jun 05:00 PM
WorldHemp bevs: US states crack down on cannabis drink crazeStates are banning intoxicating cannabis drinks due to rising popularity.18 Jun 06:00 PM
PremiumPremiumPropertyAll rentals must meet five Healthy Homes standards by July 1Heating, insulation, ventilation, moisture and draught-stopping standards all coming in.17 Jun 11:00 PM
PremiumPremiumBusinessMighty Ape boss fronts over glitch that saw some users logged into other users’ accountsOnline retailer has suffered a six-month period of glitches since an October upgrade.15 Jun 11:27 PM
PremiumPremiumNew ZealandPower bill increase in Tairāwhiti, but better infrastructure promisedFirstLight Network has increased resilience work as power bills rise in Tairāwhiti.12 Jun 04:00 AM
New Zealand11 sunscreens sold in New Zealand don't meet SPF claims One sunscreen was marked SPF50+ but only clocked an SPF of 4.12 Jun 01:05 AM