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Latest fromConsumer NZ
11 sunscreens sold in New Zealand don't meet SPF claims
One sunscreen was marked SPF50+ but only clocked an SPF of 4.
Editorial: Should consumer watchdogs act on shrinkflation?
OPINION: Downsizing by stealth is legal but should it be?
3G shutdown: $1000 upgrade needed to keep automatic gate working
An array of household devices may stop working when the 3G network is replaced.
Bank accused of using $1m scam victim’s hardship to dodge potential liability
'This case has liability avoidance written all over it,' financial commentator claimed.
'Who has an extra $480?': Sky customer caught in billing blunder
Sky says the error was caught on Friday and the transactions were quickly cancelled.
McDonald's nugget claims scrutinised after viral marketing reveal
A viral TikTok highlights McDonald's '100% chicken' marketing tactics.
Diana Clement: What to do when your spending doesn’t match your financial reality
OPINION: Money dysmorphia distorts how people perceive their actual situation.
NZ’s biggest bank at bottom of customer satisfaction rankings
The country's biggest bank scored 57% in Consumer NZ’s latest satisfaction ratings.
‘Rip-off’: App developer and Consumer say fees will stifle open banking
Government, banks respond.
Airfares: Commerce Commission explains why it doesn’t want a competition study, but tells airlines to watch out
Is the system 'broken' or is NZ just too tough for more aviation players?
Nadine Higgins: How your neighbour's spending habits can mislead you
Opinion: Appearances can be deceiving; many who seem wealthy face financial issues.
Better compensation for scam victims from banks
Banks are putting in better compensation for scam victims.
Banks to reimburse fraud victims up to $500,000 under new rules
New tech will identify risky transactions and freeze suspect accounts.
Glad owner fined millions after some recycling claims a load of rubbish
Millions in penalties ordered over bags partly sourced from Indonesia.
BA-Qatar airline alliance gets extension from NZ Government
Three airlines in new deal as big changes roll out for civil aviation rules.
Auckland Airport charges: Global airline group IATA calls for ‘urgent change’
A blame game over prices isn't good enough for Kiwi flyers, a consumer group says.
Tech Insider: Microsoft pulls Windows 10 support unless you pay $50 or upgrade - experts on your level of risk if you’re stranded, promising news for Ubco customers, Being AI finally finds directors
PLUS: Being AI finally finds three independent directors - and they're big names.
‘Tech nightmare’: Consumer NZ urges Microsoft to extend Windows 10 support
It’s feared hundreds of thousands of Kiwis’ computers will become obsolete in October.
Oops, we made a mistake – or did we? The rise of ‘mistake marketing’
'Accidental' free shipping, 'leaking' a discount code. How legit is mistake marketing?
‘Negligence to the eyeballs’: Westpac under fire in $2m laundering case
Carel Viljoen laundered nearly $2 million in an investment scam.
Card payments: Unlikely contenders unite in call for surcharge ban
Deadline day in push to lower fees.
Ernie Newman: Nicola Willis has the power to regulate supermarkets but will she?
OPINION: If not, consumers may need to rely on a class action.
Why power prices are rising – and what power companies could do to help
Power bills will rise by $10 monthly per household from April 1.
Music event companies put in liquidation, ‘gutted’ ticketholder fears for refund
The Timeless Summer Tour has been cancelled three months after being postponed.
Consumer NZ, retirement residents vs Metlifecare over repairs, maintenance
Consumer NZ, Retirement Village Residents Association complain about repairs, maintenance.
‘Anyone else feel scammed?’: Juicy Fest refund delays spark frustration
People are also still waiting for news on the fate of the Timeless Summer Tour.