PremiumPremiumBusinessMicrosoft New Zealand sees strong revenue growth – turnover now double its 2021 levelThe threat of a digital services tax has melted away.30 Nov 12:42 AM
New ZealandHouse cleaning bill shock: 'Will cost x2' written at bottom of quoteConsumer NZ has issued a reminder to companies around best practices for quoting.19 Nov 05:00 PM
BusinessThe NZ charity that takes joy in being 'inconvenient and annoying to businesses'Consumer CEO Jon Duffy says legal threats from big businesses an 'occupational hazard'.16 Nov 09:52 PM
Business'Dark patterns': Manipulative tactics tricking shoppers into spending more online12 Nov 10:51 PM
PremiumMedia InsiderPrice poke: Small retailer's cheeky billboard dig at top chains - using their logos11 Nov 07:33 AM
New ZealandConsumer NZ's 'Yeah Nah' awards expose products that fail standards, are an 'absolute rip off'10 Nov 08:50 PM
BusinessAfter three days of blunders, Microsoft delivers on 365 refund, but fine print annoys08 Nov 09:09 PM
Business‘1140th in the queue’ - Customers trying to claim Microsoft 365 refund face billing foul-up, chat support meltdown06 Nov 05:25 AM
Business'Misleading' pricing: Microsoft dragged into court in Australia, gets ticking-off letter in NZConsumer NZ says Kiwi users faced the same hidden pricing options.28 Oct 11:44 PM
BusinessWindows 10 Q&A: How can I get security updates for another year, for free?A stay of execution, for most.14 Oct 02:28 AM
LifestyleHow to shop smarter this Christmas amid cost-of-living crunchOne common Christmas gift has come under fire. Is it worth the cash?29 Sep 01:49 AM
PremiumPremiumRetailBusiness groups push back on Govt plan to ban payment surchargesThe signatories include chambers of commerce, industry and business associations.24 Sep 04:05 AM
KiwiSaverShould you be paying commission on your KiwiSaver?Some KiwiSaver advisers earn hundreds of thousands a year in commissions.21 Sep 01:19 AM
PremiumPremiumOpinionPeter McBride: What Fonterra’s $4.2b sale means for dairy’s futureLactalis has agreed to buy Fonterra’s Consumer brands in a $4.22b deal.11 Sep 05:00 AM
PremiumPremiumRetailVisa and Mastercard tipped to benefit from Govt surcharge banOfficials have warned that banning surcharges could push up prices for all shoppers.10 Sep 05:00 PM
World'It's convenient': How Taiwan turned 7-Eleven into everyday lifelineTaiwan has more than 14,000 convenience stores serving 23 million people.09 Sep 06:00 PM
PremiumPremiumProperty'We weren't drinking alcohol' - Christchurch retirement village resident'We should be able to live our lives peacefully, doing what we enjoy,' says Jean Sparrow.08 Sep 01:00 AM
LifestyleHappy with your purchase? NZ's best and worst retailers revealedConsumer NZ dished out low marks to some of the country's most well-known stores.07 Sep 07:00 PM
BusinessKraft Heinz announces split, creating two focused companies by 2026One will focus on sauces like Heinz Ketchup; the other on Oscar Mayer.03 Sep 02:01 AM
New ZealandWhy insurance prices keep rising faster than inflationCanterbury and Wellington homeowners are being hit harder than Auckland.28 Aug 05:00 PM
Business'Dreams shattered': Family's reno in limbo, $16k out of pocket by Kitchen Things demiseCustomers say they're stressed and in the dark after Kitchen Things' receivership.26 Aug 11:10 PM
BusinessAre Aussie insurers ripping us off? Call made for more transparency over premiumsConsumer NZ wants the Financial Markets Authority and Commerce Commission to get involved.26 Aug 05:00 PM
PremiumPremiumBusinessConcern Ticketek acquisition of Eventfinda may increase prices for consumersThe two companies say the deal will make it easier for people to buy tickets.26 Aug 05:00 PM
Lifestyle'Left in limbo': Kiwi creatives struggle with Facebook, Instagram's account removalsA Whangārei photographer has lost her 4000-strong following that took 10 years to build.26 Aug 05:00 AM
PremiumPremiumBusiness'Bank did not flag this': Kitchen Things customer paid $5500 deposit despite its receivershipCustomers have vented their frustration over not receiving paid-for-goods. 25 Aug 09:00 PM
AirlinesJetstar could face at least $1.5m fine for ‘reckless’ attitude to refunds'Critical part of economy' put at risk by Jetstar's actions, court is told.21 Aug 03:57 AM
PremiumPremiumEntertainmentShould you buy ticket protection for your next concert or event?Often mistaken as 'insurance', ticket protection offerings have seen a post-Covid rise.14 Aug 03:00 AM
WorldFirst mechanised removal of 'wet wipe island' begins in ThamesVolunteers collected over 140,000 wipes in eight years.12 Aug 11:18 PM
New ZealandSome Hawke’s Bay shops may stop offering PayWave due to surcharge ban: Retail advocate'Why would the business owner want to pay for that when they can’t on-charge?'01 Aug 06:00 PM
EconomyConsumer confidence drops in July, inflation expectations riseANZ's Roy Morgan Consumer Confidence measure has dropped in July.31 Jul 11:58 PM
PremiumPremiumEditorialEditorial: Surcharge ban a win for consumers but will it save them money?OPINION: It should provide a clearer and smoother experience, removing any confusion.31 Jul 05:00 PM
