WellingtonWhy a mysterious AI voice with a NZ accent has been cold-calling KiwisMany people said they "swiftly blocked" the number after receiving a call from "Ben".08 Mar 09:31 PM
PremiumOpinionNadine HigginsNadine Higgins: Why I quit a secure job in a tough market – and what you should weigh upOPINION: The questions to ask before you resign from your job.28 Feb 08:00 PM
PremiumBusinessTesco walked away from talks to take on supermarket duopoly, documents showAldi and Lidl also declined to engage, leaving the supermarket duopoly intact.27 Feb 11:00 PM
New Zealand'Even less reason to be loyal': Multi-policy discounts even harder to come by01 Feb 04:00 PM
PremiumEditorialEditorial: Are we trading away human connection for late-night convenience?18 Jan 04:00 PM
New ZealandMore than 10,000 homes a month cut off from power, new data showsPrepay users make up 35% of customers and this group has 27,000 disconnections a month.17 Dec 05:36 AM
PremiumPremiumOpinionBruce Curtis: How lawyers turn routine legal work into a luxury few can affordOPINION: Many contracts force disputes into private arbitration, keeping rulings secret.10 Dec 05:00 PM
PremiumPremiumNew ZealandWedding ring feud: Woman triumphs over Michael Hill Jeweller in gold and diamond disputeThe company argued wedding rings in NZ are worn an average of 12 years due to divorce.06 Dec 04:00 PM
PremiumPremiumBusinessMicrosoft’s NZ data centre operation powers up profitsThe threat of a digital services tax has melted away.03 Dec 12:47 AM
PremiumPremiumBusinessMicrosoft New Zealand sees strong revenue growth – turnover now double its 2021 levelThe threat of a digital services tax has melted away.30 Nov 12:42 AM
New ZealandHouse cleaning bill shock: 'Will cost x2' written at bottom of quoteConsumer NZ has issued a reminder to companies around best practices for quoting.19 Nov 05:00 PM
BusinessThe NZ charity that takes joy in being 'inconvenient and annoying to businesses'Consumer CEO Jon Duffy says legal threats from big businesses an 'occupational hazard'.16 Nov 09:52 PM
Business'Dark patterns': Manipulative tactics tricking shoppers into spending more onlineConsumer says Kiwis are being swayed into spending more and cancelling less.12 Nov 10:51 PM
BusinessASB’s latest legal fight adds to mounting regulatory troublesThe Commerce Commission alleges ASB has breached lending laws.12 Nov 02:23 AM
PremiumPremiumMedia InsiderPrice poke: Small retailer's cheeky billboard dig at top chains - using their logosMarketing expert welcomes rare head-to-head, David v Goliath advertising battle.11 Nov 07:33 AM
New ZealandConsumer NZ's 'Yeah Nah' awards expose products that fail standards, are an 'absolute rip off'Items always on ‘sale’ and plasters that didn’t stick were among the anti-awards.10 Nov 08:50 PM
BusinessAfter three days of blunders, Microsoft delivers on 365 refund, but fine print annoysThe tech giant still faces legal action over the controversial Copilot offer.08 Nov 09:09 PM
Business‘1140th in the queue’ - Customers trying to claim Microsoft 365 refund face billing foul-up, chat support meltdownRefund also fails to head-off regulator's push for $59m penalty.06 Nov 05:25 AM
Business‘We fell short of our standards’ – Microsoft offers 365 refundTechnical foul-up sees some unable to access the offer.05 Nov 10:00 PM
BusinessZ Energy apologises for 2022 ad campaign after legal actionConsumer NZ says the apology sends a warning over greenwashing ads.01 Nov 07:15 PM
Business'Misleading' pricing: Microsoft dragged into court in Australia, gets ticking-off letter in NZConsumer NZ says Kiwi users faced the same hidden pricing options.28 Oct 11:44 PM
BusinessWindows 10 Q&A: How can I get security updates for another year, for free?A stay of execution, for most.14 Oct 02:28 AM
LifestyleHow to shop smarter this Christmas amid cost-of-living crunchOne common Christmas gift has come under fire. Is it worth the cash?29 Sep 01:49 AM
PremiumPremiumRetailBusiness groups push back on Govt plan to ban payment surchargesThe signatories include chambers of commerce, industry and business associations.24 Sep 04:05 AM
KiwiSaverShould you be paying commission on your KiwiSaver?Some KiwiSaver advisers earn hundreds of thousands a year in commissions.21 Sep 01:19 AM
PremiumPremiumOpinionPeter McBride: What Fonterra’s $4.2b sale means for dairy’s futureLactalis has agreed to buy Fonterra’s Consumer brands in a $4.22b deal.11 Sep 05:00 AM
PremiumPremiumRetailVisa and Mastercard tipped to benefit from Govt surcharge banOfficials have warned that banning surcharges could push up prices for all shoppers.10 Sep 05:00 PM
World'It's convenient': How Taiwan turned 7-Eleven into everyday lifelineTaiwan has more than 14,000 convenience stores serving 23 million people.09 Sep 06:00 PM
