PremiumPremiumBanking and financeMortgage break fees: Businesswoman shocked at $15k charge to change banksA reason to watch those rates: changing banks could cost thousands.20 Aug 05:00 PM
New Zealand‘Just an estimate’: $9k shock gas bill dropped on familyContact Energy told the customer the bill was due to their gas usage being underestimated.02 Aug 04:00 AM
PremiumPremiumBanking and financeUS consumers show signs of flagging, companies and analysts warnFinancial Times: Hints a crucial driver of economic growth may have peaked.28 Jul 07:26 PM
Banking and finance‘The worst will soon be past’: ANZ survey shows consumer confidence bounceInflation expectations continue to fall and there is some optimism about the future.25 Jul 10:51 PM
New ZealandTips for identifying and avoiding scamsIdentifying email scams is getting increasingly more difficult.22 Jul 07:00 AM
CompaniesChorus intervention will save public $250m over four years, ComCom saysThe decision would impact the prices consumers pay for fibre.17 Jul 10:41 PM
PremiumPremiumAgribusinessLiam Dann: Are we winning the inflation battle? Verdict due this week with CPI data outConsumer Price Index data should confirm whether November rate cut hopes are on the mark.14 Jul 05:00 PM
New Zealand'Death waiting to happen': Toddler nearly electrocuted by faulty plug - Furious dad“We could have been attending my daughter’s funeral."13 Jul 05:00 PM
Small BusinessWhich NZ businesses are most profitable?Antique and used goods dealers among those making the biggest profits.08 Jul 08:48 PM
PremiumPremiumBanking and financeUS consumer goods companies are losing upper hand on pricingFinancial Times: Ones that imposed relentless post-pandemic price hikes reaching limits.07 Jul 07:25 PM
New ZealandLeaky garage: 'Inaccurate' statement comes back to bite seller three years laterFormer owner liable for $29k repair costs because of what he said when he owned it.06 Jul 02:00 AM
Personal FinanceIs cash still king? And do stores have to accept it?ANZ says fewer than 1% of banking transactions are now made in person.30 Jun 08:58 PM
New Zealand$27,000 break-up: Woman takes man to tribunal over takeaways bill after falloutShe says he didn't pay her back for things like takeaways, medicine and a loan for a car.23 Jun 05:21 AM
New ZealandWoman takes boyfriend to disputes tribunal after he misses airport drop-off. She misses concertThe pair's relationship did not survive the legal spat and they are now separated.20 Jun 07:14 AM
PremiumPremiumBanking and financeApple scraps ‘buy now, pay later’ service in the US just months after rolloutFinancial Times: iPhone maker pivots from Pay Later service after just one year.17 Jun 10:29 PM
RetailTroubled Laybuy companies placed into receivershipThe buy now, pay later outfit cites fraud and a flat economy among insurmountable hurdles.17 Jun 03:44 AM
Banking and financeKiwibank faces prosecution over $7m in customer overcharging'Serious' charges come after multiple errors in Kiwibank’s manual and electronic systems.11 Jun 12:05 AM
InflationZ Energy hits back at watchdog's petrol price claimsHow much are 'feather and rocket' pricing tactics costing you?10 Jun 11:33 PM
New ZealandTips on how to heat your home and save moneyHere's how to make your home warm properly and keep your power bill down.10 Jun 10:08 PM
New Zealand'No one is demanding action': Petition calls on Govt, banks to refund scam victimsAbout $200m was stolen from Kiwi victims in 2023 alone, with half of households targeted.10 Jun 05:00 PM
OpinionHow long should everyday appliances last? Why NZ needs a minimum product lifespan lawThe fact is, modern products often fail to meet expectations for longevity.02 Jun 05:00 PM
New ZealandComCom issues warning to ferry operator after Cook Strait cancellationsThe watchdog says Bluebridge potentially misrepresented consumers’ rights to compensation.27 May 10:57 PM
PremiumPremiumOpinionEditorial: Commerce Commission job cuts should cause concernBetween banks, supermarkets and petrol, more oversight is needed not less.24 May 05:00 PM
Banking and financeNew tech bill will allow consumers to share dataThe new legislation will initially apply to the banking sector.21 May 11:36 PM
New ZealandFormer homeowner ordered to cough up $5k for broken pump two years after saleA plumber found it had been fouled by wet wipes.17 May 10:00 PM
New ZealandWoolworths honours cancelled points after competition mistakeAngela London was among 79,000 people to receive a winning email by mistake.14 May 03:23 AM
Entertainment'Really tough day': Axed TVNZ show Fair Go screens final episode'Gutted' hosts present last show and reveal where Kiwis can go for help now.13 May 08:55 AM
New ZealandConsumers urged to ensure they’re getting the best deal on electricityThe latest stats show electricity prices have been rising more slowly than incomes.12 May 05:00 PM
New Zealand'Couldn't believe it': Kiwi shoppers left 'deflated' by supermarket prize error"We celebrated our $30 windfall for a few hours yesterday then were very deflated."09 May 02:18 AM
Telecommunications2degrees hit with charges over alleged misleading 'free Aussie roaming' claimsIt turns out 2degrees' 'free Aussie roaming' for business plans was capped at 90 days.06 May 11:42 PM
PremiumPremiumSmall BusinessCoffee price surge: Dutch multinational reaps profits from NZ consumersWhy you're paying more for your latte and who's making the profit.05 May 05:00 PM
PremiumPremiumAirlinesSoaring airfares: Air NZ happy 'to open the books' as political heat growsGovernment not ruling out market study of domestic ticket prices.05 May 07:00 AM
New ZealandDented rental car: Woman's credit card charged for damage she didn't causeCompany claimed the door wouldn't open so took money off her credit card without asking.04 May 02:00 AM
EnergyRevealed: The most complained-about telcoFree, independent dispute service says there are still too many complaints.02 May 03:20 AM
