PremiumPremiumRetailJB Hi-Fi lifts sales 21% but still posts full-year loss in 2025The consumer goods business grew its revenue amid a weak consumer market.11 Dec 09:01 PM
New ZealandAsbestos play sand: Call for lifelong health checks for exposed children, cancer concerns Experts warn exposed children face lifelong, dose-related cancer risks.10 Dec 03:00 PM
Banking and financeTower Insurance fined $7 million for misleading customersTower has repaid more than $11.7m to affected customers after the breach.09 Dec 02:44 AM
PremiumNew ZealandWedding ring feud: Woman triumphs over Michael Hill Jeweller in gold and diamond dispute06 Dec 04:00 PM
BusinessAfter three days of blunders, Microsoft delivers on 365 refund, but fine print annoys08 Nov 09:09 PM
PremiumPremiumMedia InsiderThe battle for shopper loyalty: New Cashpoints card launches, with seven Kiwi retailers'Consumers are getting savvier and savvier,' says the founder of a new loyalty scheme.12 Oct 06:02 PM
New ZealandBreeding mare: Insemination bill ends up in court after horse fails to fall pregnantThe stress-prone mare was to be inseminated with frozen semen from a selected stallion.12 Oct 01:00 AM
BusinessASB reaches $135.6m settlement in class action dispute, ANZ fights onThe settlement concludes four years of court action against ASB.06 Oct 08:48 PM
Banking and financeIAG fined $19.5m for misleading insurance pricing breachesThe insurance company self-identified and reported the issues to the FMA.06 Oct 12:32 AM
LifestyleHow to shop smarter this Christmas amid cost-of-living crunchOne common Christmas gift has come under fire. Is it worth the cash?29 Sep 01:49 AM
EconomyConsumer confidence rebounds in September but GDP data weighs on outlookWeak GDP figures saw weekly confidence plunge from 96 before to 77 after.26 Sep 12:41 AM
PremiumPremiumRetailBusiness groups push back on Govt plan to ban payment surchargesThe signatories include chambers of commerce, industry and business associations.24 Sep 04:05 AM
BusinessCost of living pressures keep households pessimistic in confidence surveyLower-income households remain hardest hit as essentials eat up pay.17 Sep 03:33 AM
WorldAustralia plans compensation scheme for flight delays, cancellationsPassengers facing delays could get refunds under a new protection scheme.07 Sep 11:05 PM
LifestyleHappy with your purchase? NZ's best and worst retailers revealedConsumer NZ dished out low marks to some of the country's most well-known stores.07 Sep 07:00 PM
AirlinesJetstar fined $2.25m for misleading customers about compensationThe airline misled some travellers about their refund rights after cancelled flights.31 Aug 09:39 PM
AirlinesJetstar could face at least $1.5m fine for ‘reckless’ attitude to refunds'Critical part of economy' put at risk by Jetstar's actions, court is told.21 Aug 03:57 AM
LifestyleWhere to find freebies on your birthday in New ZealandHow to treat yourself on your birthday without spending a cent.18 Aug 09:00 PM
PremiumPremiumEntertainmentShould you buy ticket protection for your next concert or event?Often mistaken as 'insurance', ticket protection offerings have seen a post-Covid rise.14 Aug 03:00 AM
New Zealand'Drives like a robot:' Salesman misled new Tesla owners about car's self-driving capabilityThe buyers paid an extra $6,000 for features the Tesla did not have.09 Aug 12:29 AM
PremiumPremiumAucklandK Rd spending slumps 22% as businesses face tough winter freezeStore owner Helen McIntyre says it’s the slowest winter she’s seen in 34 years.01 Aug 08:00 PM
PremiumPremiumAged care'Reform overdue': Push for fairer retirement village dispute systemThe proposed system would minimise legal representation in disputes.29 Jul 02:00 AM
PremiumPremiumRetailConsumer NZ receives high number of complaints about Noel Leeming amid chargesThe retailer has three million transactions a year but won't comment on complaint numbers.22 Jul 06:00 AM
New Zealand'Whack-a-mole': The rapidly evolving world of scams in NZ Financial losses hit $7.8 million in early 2025, up 14.7% from the quarter before.21 Jul 05:00 PM
RetailNoel Leeming faces criminal charges over alleged misleading 'Price Promise'The Commerce Commission alleges multiple breaches of the Fair Trading Act.20 Jul 09:19 PM
PremiumPremiumRetailHelloFresh pleads guilty after ‘subscription traps’ tricked customersThe devious policy targeted former customers but left a key detail out. 14 Jul 03:51 AM
PremiumPremiumSmall BusinessOn The Up: Speak eyes $4t market with personalised shopping techSpeak plans to expand into Australia and the US, targeting skincare and supplements.13 Jul 05:00 PM
PremiumPremiumEditorialEditorial: Qantas cyber attack a timely reminder for individuals and businesses to protect dataOPINION: Cyber criminals are getting smarter and we need to be too.04 Jul 05:00 PM
