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Latest fromConsumer Information
Liam Dann: Cheer up, Kiwis - and go shopping
OPINION: Uncertainty about employment is making people scared to spend on themselves.
Editorial: Too much talk about supermarkets, not enough action taken to improve competition
OPINION: The Commerce Commission completed its market study on the grocery sector in 2022.
'Last day today': 15,000-person Auckland suburb to have no supermarket for year
Woolworths Te Atatū is giving treats to customers today on its final day of opening.
ComCom pushes KiwiRail to compensate customers for cancelled ferry sailings
Interisland contacting customers affected by string of cancellations in early 2023.
Kathmandu scam: Company using 'digital brand protection platform' against fraud
Platforms profiting from scams should be liable, consumer group says.
Glad owner fined millions after some recycling claims a load of rubbish
Millions in penalties ordered over bags partly sourced from Indonesia.
‘Not making the connection’: Kiwis grim over cost of living despite economic upturn
Pessimistic outlook despite steady inflation and falling interest rates.
Auckland Airport charges: Global airline group IATA calls for ‘urgent change’
A blame game over prices isn't good enough for Kiwi flyers, a consumer group says.
Auckland Airport trims airline charges after ComCom found its forecast revenue was ‘excessive’
The watchdog releases its findings after an airport pricing probe.
‘Tech nightmare’: Consumer NZ urges Microsoft to extend Windows 10 support
It’s feared hundreds of thousands of Kiwis’ computers will become obsolete in October.
Opinion: Consumers and the right to repair a good step that needs safer ground
OPINION: A well-thought-out right to repair will provide benefits across the board.
Kmart recalls pickle jar over risk of breaking or exploding
Customers should stop using the jars and return them for a refund.
Auckland suburb of 15,000 people to have no supermarket for year
Loss of shop comes as the suburb intensifies, nearest other store over 2.6km away.
Qantas eyes rivals with boost to top-tier loyalty programme
Competition heats up as airlines battle for loyalty card business.
What the PM knew about the new Commerce Minister’s link to the grocery sector
Luxon assures the conflict has been managed well.
No boarding pass: Couple not allowed to fly, despite having already checked in online
They had to spend $1200 on new flights, a night's accommodation, and meals.
Editorial: Govt must listen to RBNZ call for better economic statistics
OPINION: Failure to accurately record economic progress can have costly consequences.
Retail shake-up: Appliance delivery and removal brand moves into NZ
The company believes the NZ appliance retail market is ripe for upheaval.
Spotlight told to halt using ‘Biggest Sale Ever’ over false advertising ruling
The store claimed it was its 'Biggest Sale Ever'. The ASA disagreed.
Retail spending off to slow start in 2025
Spending in the retail industries over January fell by 1.6%.
‘So expensive’: Avian flu triggers US egg price hike, shortages
Supermarkets in Washington often have empty or sparsely stocked egg shelves.
Driver quit seizure medication for extreme soup diet, passed out and caused $28k crash
The man was living off two portions of soup per week and taking weight-loss meds.
Big-ticket items a no-go as consumer confidence falls
More Kiwis now think it's a bad time to buy a major household item in bad news for retail.
'Corporate disaster': Sky viewers' fury over satellite shambles - can you get a refund?
One customer says he was promised a technician eight times, another performed rooftop DIY.
‘Catastrophic failure’: Luxury Mercedes-Benz owner wins payout after engine blew up
A man's $50,000 Mercedes was plagued by engine failure barely a year after purchase.
Disgraced car dealer sent customer photos of excrement & genitalia
The ex-dealer has had multiple rulings made against him by a vehicle disputes tribunal.
Consumer NZ says Crimson Education start-up should make contracts clearer
Consumer says law change needed.