New ZealandPassengers fuming after New York-Auckland flight delayed more than 48hrsThe passengers were delayed for a total of 48 hours.24 Jan 04:40 AM
PremiumPremiumAirlinesAirline rebuild: Emirates starting second NZ superjumbo serviceCarrier releases details of sought-after flight, Air NZ steps up China services.24 Jan 02:05 AM
AirlinesSome airfare relief in sight as Delta takes on Air NZ to Los AngelesAirline will launch daily services in October.21 Jan 04:30 AM
TravelRansacked: Passenger's lost luggage burgled, left outside Auckland home for daysPassenger shocked to find her belongings pilfered after the lost luggage 'rigmarole'.19 Jan 06:30 PM
PremiumPremiumAirlinesPilots call Covid experience 'surreal'Re-opening of China to air travel without restrictions a major milestone.19 Jan 04:24 AM
AirlinesAir NZ makes concessions to ensure premium customers keep their perksAir NZ offers final Covid support so frequent flyers don't get downgraded.12 Jan 10:17 PM
PremiumPremiumNew ZealandAir NZ committing to net zero carbon emissionsAir NZ CEO Greg Foran talks on committing to net zero carbon emissions by 2050 or sooner. Video / NZ HeraldWatch11 Jan 07:53 PM
PremiumPremiumAirlinesFlying's future: Air NZ CEO's predictions for 2023Labour shortage, global economy slow down poses challenges for airline.11 Jan 04:00 PM
TravelRadio host challenges Air NZ CEO over pram policy“I challenge Greg Foran to try ... It just doesn't work!"10 Jan 11:24 PM
OpinionThomas Bywater‘Bring a book’: Air NZ apologises for screen outage on 17hr flightComment: How passengers got hooked on in-flight entertainment.10 Jan 01:45 AM
New ZealandLost luggage saga: MP’s call for payout of travel claimsTravellers have experienced up to three-hour-long queues to locate lost luggage.09 Jan 09:02 PM
AirlinesMissing bags misery: Airline group head ‘feels’ passengers’ frustrationResources may be stretched even thinner with the return of tourists from China.30 Dec 12:02 AM
New ZealandHoliday hell: Kiwi holidaymakers stranded as savage storms hit CanadaThey wanted to take their baby son to the ocean for the first time.24 Dec 01:31 AM
PremiumPremiumAirlinesSmooth operator: How Air NZ's Alex Marren takes on the turbulenceAirline COO has been on the frontline of some of aviation's worst crises.23 Dec 04:00 PM
PremiumPremiumBusinessHow Air NZ executive Alex Marren takes on the turbulenceShe’s Air New Zealand’s chief operating officer and this weekend the airline will be stretched with full flights and limited margin for disruption. Video / NZ HeraldWatch23 Dec 04:00 PM
AirlinesAir NZ's big schedule shake-up: 2000 flights switchedAirline is build more flexibility into schedule in case of disruption.21 Dec 09:02 PM
AirlinesAir New Zealand urges patience as crunch travel day loomsTips to make busiest day as painless as possible.19 Dec 11:19 PM
New ZealandSome Air NZ domestic flights cost hundreds of dollars more than competition as holidays loomNational carrier more expensive than Jetstar in pre-Christmas rush.16 Dec 04:00 PM
PremiumPremiumAirlinesMission NextGen Aircraft: Air NZ plans for planes of the futureAirline hopes to trial first zero emissions aircraft tech within years.14 Dec 03:48 AM
AirlinesTravel crunch: Warning as Air NZ reveals busiest day of the yearAirline's plea: Plan ahead, add extra time, expect delays, be patient with airport staff.13 Dec 03:24 AM
Business ReportsBlue-sky thinking: Air NZ’s push to become the world’s leading digital airlineAirline is looking to position itself as a digital leader08 Dec 04:59 PM
Business ReportsDynamic Business: Pandemic era lessons from the Big AppleAir NZ was responsible for carrying a sizeable fraction of NZ’s Top 200 businesses.08 Dec 03:59 PM
PremiumPremiumAirlinesWhat’s driving Air New Zealand’s surge in profits?National carrier's upgrade comes as airlines around the world stage remarkable recovery.08 Dec 04:42 AM
AirlinesJet fuel debacle: Airline companies want answers, more resilienceBad batch impacts lingering as jet fuel debacle raises eyebrows abroad.07 Dec 11:21 PM
PremiumPremiumAirlinesJet fuel rationing 'an issue the industry doesn’t need'Maritime unions say it has taken only months for the wheels to come off the new system.07 Dec 04:00 PM
AirlinesJet fuel rationing: Airlines scrambling to avoid pre-Xmas cancellationsNational says the Government should have done more to guarantee fuel supply07 Dec 04:33 AM
Crime$3.5m meth conspiracy: Baggage handlers say lockdown caused financial despairCo-defendant Romney Fukofuka, known as the rapper Konecs, will be sentenced next year.06 Dec 11:46 PM
PremiumPremiumAirlinesHome for Xmas? 'Bad batch' of jet fuel threatens to disrupt flightsAir NZ working to understand the impact on supply but no schedule changes 'at this stage.'06 Dec 04:00 PM
New ZealandDunedin flight forced to turn back to AucklandAn Air New Zealand flight was forced to turn back following an 'engineering' problem.05 Dec 07:16 AM
KahuLocal iwi backs Parnell Erebus memorialNgāti Whātua Ōrākei says the opposition is mean-spirited.29 Nov 07:00 PM
New Zealand'I was stitched up by my cousin': Man jailed for trying to smuggle sawn-off shotgun on planeArana Anderson fled when the weapon was found by Aviation Security.24 Nov 03:03 AM
AirlinesWatch: Air New Zealand’s new arrival: The latest super-sized A321 for domestic flightsAircraft will be used to fly main trunk routes24 Nov 12:25 AM
BusinessWatch: Air New Zealand's new A321 aircraftAir New Zealand shows off its new A321 aircraft. Video / SuppliedWatch23 Nov 01:01 PM
PremiumPremiumAirlinesRob Fyfe: Why airlines will bounce back stronger and fares will get cheaperEx-Air NZ boss and Air Canada director says pandemic has toughened up airlines.23 Nov 04:25 AM