TravelSolo mum and kids praise Air NZ for help during 16 hour flight to nowhereA mum flying solo with kids has praised the action of crew after 16hr-flight divert.07 Mar 05:30 PM
AirlinesStock Takes podcast: Why the travel boom is different this timeWhy the golden age of travel is back but not as it was before.01 Mar 04:20 AM
New ZealandAir NZ customer appalled after spending two days trying to get through to call centreCustomers have noticed that the airline's call-back service is no longer available.26 Feb 01:01 AM
PremiumPremiumAirlinesGreg Foran: Air NZ not price gouging but enjoying 'tailwinds'Airline boss says return to profit 'a good start'.23 Feb 04:53 AM
PremiumPremiumAirlinesHow Air NZ came back from the brink after $1b Covid blowAirline in a sweet spot, but travellers face continued airfare pain.23 Feb 04:26 AM
TravelAir NZ takes delivery of 'factory fresh' A321neo to revamp domestic networkAfter a long wait, Air New Zealand’s extra-long A321neo has touched down in Auckland.22 Feb 08:31 PM
AirlinesBack in the black: Air New Zealand’s $299m half-year profitThe result is a spectacular turnaround on last year's $367 underlying loss.22 Feb 07:57 PM
TravelSerious concerns over safety item regularly taken from aircraftAirlines have seen an alarming rise in these items walking off planes.20 Feb 11:11 PM
TravelAir NZ goes full te reo for flight to ‘Kapa Haka Olympics’Air New Zealand has launched its first flight conducted entirely in te reo Māori.20 Feb 04:03 AM
PremiumPremiumAirlinesRevealed: Air NZ's soaring daily profitDemand increases amid reduced competition.19 Feb 04:00 PM
AirlinesAir NZ passenger 'boiling with anger' after 16-hour flight to nowhereThe affected passengers have all been rebooked on flights, the airline says.17 Feb 08:04 PM
Airlines16-hour flight to nowhere: Air NZ's NYC-bound flight forced back to AucklandAirline decides to wait out problems in New York at home base.17 Feb 05:42 AM
PremiumPremiumAirlinesClimate Crisis: Air NZ sustainability boss Kiri Hannifin on the race to clean up aviationCutting emissions from flying is a huge technological challenge, says Air NZ.16 Feb 04:00 PM
Travel‘Absolute chaos’: Air NZ passengers caught in huge queuesPassengers are stuck in 45-minute queues as the airline attempts to process bags.15 Feb 11:58 PM
AirlinesAir NZ mercy mission to storm-hit GisborneAirline's recovery starts again after setback yesterday.15 Feb 04:33 AM
AirlinesCyclone Gabrielle: Flights through Auckland Airport resumeAfter a stuttering start, services are being restored but some cancellations persist.14 Feb 06:46 PM
TravelChaos for flyers again: Auckland Airport flights suspended because of ground-handling safety fearsFour domestic services were able arrive at the airport today as winds disrupted travel.14 Feb 05:54 AM
PremiumPremiumAirlinesCyclone Gabrielle: Inside Air NZ’s recovery airlift for 35,000Airline customer chief urges patience and says contact centre boosted.14 Feb 04:52 AM
PremiumPremiumAirlinesAuckland Airport warns worst is yet to come, 45k passengers already disruptedAirlines including Jetstar have canned flights through Auckland because of the cyclone.13 Feb 04:34 AM
TravelCyclone Gabrielle: Air NZ to resume flights Tuesday as storm passesSome 10,000 international passengers have been disrupted by the cyclone in Auckland.13 Feb 12:21 AM
TravelAir New Zealand NZ1 diverts to Rarotonga, Auckland Airport braces for cyclone GabrielleThe ultra-long-haul NZ1 from New York has diverted to Rarotonga to avoid storms.12 Feb 08:28 PM
Airlines‘It’s like trying to thread a needle’: Air NZ boss on cyclone-forced flight cancellationsScores of flights cancelled but some long-haul flights still getting into Auckland.12 Feb 07:24 PM
New ZealandCyclone Gabrielle: Air NZ cancels all domestic flights to and from Auckland tomorrow; multiple international, regional services cannedCancellations made on updated weather reports of Cyclone Gabrielle's likely impacts.12 Feb 01:56 AM
TravelWhat it's like flying from Auckland International Airport after the floodsThe international terminal saw chaos in the recent floods. But what's it like now?09 Feb 07:30 PM
PremiumPremiumAirlinesAirfare pain: Why Air NZ yields are sky-highPassengers are being walloped as Air NZ makes hay with fewer competitors here.09 Feb 07:23 PM
BusinessPremium: Air NZ names partners for sustainable regional flights Air NZ names partners for sustainable regional flights from 2030. Video / SuppliedWatch07 Feb 04:00 PM
TravelAirport passengers' luggage soaked, bag backlog stored outside over weekendMishandled bags were water damaged this week. What can affected passengers do?01 Feb 11:00 PM
TravelAir NZ borrows A380 to rescue passengers stranded by Auckland floodsThe airline says it is operating one of the biggest customer recoveries in its history.31 Jan 06:44 PM
Travel‘No flights until March’: Passengers stranded in Singapore after Auckland floodsStranded passengers were told there were few available seats until next month.31 Jan 02:00 AM
PremiumPremiumNew ZealandOpinion: Don't blame staff for the weatherSometimes there is just no one to blame - so don't try.31 Jan 01:52 AM
Travel9000 Air NZ passengers trying to rebook flights to Auckland9000 mostly international passengers have had trips affected by the Auckland floods.30 Jan 03:20 AM
New ZealandAuckland Airport asks that only overseas flyers to visit terminalAirport staff handed out thousands of blankets and hot meals to stranded travellers.29 Jan 07:58 PM
AirlinesCost to business 'enormous', banks offer victims help"Hard times will be ahead."28 Jan 12:43 AM
PremiumPremiumAirlinesAirfare pain: Whopping surge in international pricesLatest CPI figures confirm travellers have suffered from eye-watering fares.25 Jan 04:18 AM
