
Air NZ network chief: We're not deliberately cranking up fares
We just want to focus on getting as many seats in the air as we can, longhaul boss says.
We just want to focus on getting as many seats in the air as we can, longhaul boss says.
Auckland Airport apologies to stranded passengers, new lounge to be set up from today.
Passengers on a flight from Samoa were left to fend for themselves on Sunday morning.
Sam Chui says Qantas will be watching NZ1 closely.
Fifteen customers had to agree to take alternative flights to lighten the load.
'So far there have been some teething problems coming south' - chief flight officer.
Bag offload from New York-Auckland flight ''unfortunate'' says airline chair.
The forecast return of dividends earlier than expected is welcome - now what about prices?
Operational challenges expected but they struck early in the service.
Returning from New York the biggest challenge and some passengers learned the hard way.
Around 40 travellers on the new service were told their luggage was still in JFK.
The much-anticipated new direct service has landed in New York for the first time.
Celebrations were in full swing at Auckland Airport as NZ2 got ready for take off.
Air NZ coy but source says closer airline relationships make sense.
The airline is gearing up for a major technical and commercial challenge.
Entering airports and plane cabins without one leaves some feeling naked.
The return of competition is posing a few challenges for Air NZ.
'We're in the game of making a profit and an acceptable return' - Air NZ boss Greg Foran.
But an analyst says higher fuel costs and competition will weigh on new route.
Businesses have big plans to go even further this year - kōrero nui.
The airline hit back with a witty counter video.
New perks could be coming according to a survey sent to a select group of members.
Travel demand is surging but the bottom line is still uncertain.
Fuel prices, hiring back staff and the economy remain challenging.
The airline's net loss has nearly doubled in one year.
'This is an emergency. This is an emergency. Put on your mask,' passengers were told.
A woman flying on an Air NZ flight was subjected to inappropriate messages.
Man was put on hold for five hours as he tried to reach Air NZ following cancellation.
The airline said 100,000 customers would be affected by the reduced schedule.
By reducing the number of flights it will have crew on standby to cover illness.