Other upgrades would include the ability for clients to monitor when a cleaner has arrived and when a cleaner leaves the property in real time.
"One of the primary issues Kiwis have when taking on a new cleaner is the risk associated with monitoring their performance -- particularly when the client is not present at the location," Mr Ho said.
"Future enhancements to the platform will provide clients with more visibility around the time it takes the cleaner to perform the service, and the actual work that has been performed, both of which have been major issues within the industry previously."
In addition, a mobile app would allow clients to manage their existing cleaning schedules and book appointments remotely.
Future upgrades would allow clients to communicate privately with their cleaner and for the cleaner to submit a custom report with details of services provided as well as any relevant notes at the conclusion of the service, he said.
Unite Union president Gerard Hehir said it was fine to monitor when an employee arrived and left work, but monitoring people while they were at work would be concerning.
"Monitoring someone when they are in your home probably doesn't sound that bad, but the extreme level this can be taken to is of concern.
He said by allowing an employer more visibility around the time it took a cleaner to perform a service, unrealistic expectations were created.
"On a continuous basis the problem with monitoring is it gives employers the idea that because they can do that, a person should be working 100 per cent of the time, and that is not realistic for any of us."
