Toyota, a top-tier sponsor of Tokyo 2020, suspended the use of e-Palette autonomous electric buses running in the village on Friday, and its president Akio Toyoda issued an apology.
"We are very sorry that the accident has made many people worried," Toyoda said in a YouTube video, adding that the collision occurred when the bus was moving at a speed of one to two kilometres per hour at a junction.
"A vehicle is stronger than a person, so I was obviously worried about how they were," he added, answering questions about the incident.
Toyoda said the accident showed the difficulty for self-driving vehicles to operate during the Paralympics, with people there who are visually impaired or have other disabilities.
"It shows that autonomous vehicles are not yet realistic for normal roads," he said, conceding that "there was some overconfidence" in self-driving.
"We would like to express our sincerest apologies to the individual that was injured due to this unfortunate collision and we wish them a speedy recovery," Toyota said in a statement. "We would also like to apologise for any inconvenience caused to those who use our mobility vehicles in the Athletes' Village."
"We will conduct our own thorough investigation into the cause of the accident, and we will continue to coordinate closely with the Tokyo Organising Committee of the Olympic and Paralympic Games to ensure that we prevent any incidents from occurring in the future,"
Kitazono's coach, Yoshiyasu Endo decided after speaking with the athlete and the doctor who treated him that he could not compete.
"We feel regret, but I think he is the most disappointed," Endo said.