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Home / New Zealand

Terms and Conditions

Herald online
15 Apr, 2015 10:17 PM3 mins to read

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Herald home delivery - things you should know

The New Zealand Herald and Herald on Sunday and regional papers are published by NZME. Publishing Limited, 46 Albert Street, Po Box 32, Auckland.

By agreeing to have the New Zealand Herald and/or Herald on Sunday and/or regional papers delivered to you, you agree to the following terms and conditions:
• Subscriptions to the New Zealand Herald and/or the Herald on Sunday and/or regional papers renew automatically. We will continue to deliver the Herald and/or Herald on Sunday and/or regional papers after the expiry of your subscription period and you will be charged for all papers you receive until you notify us to stop delivery.
• You agree to pay your account by the due date shown on your invoice/statement. If you dispute any content of your invoice/statement you will need to inform us within 21 days of the date of the invoice/statement. The undisputed part of the account is still payable by the due date. If you do not pay your account by the due date you may be liable for all costs of recovery and collection fees and we may refer your account to a third party collection agency.
• You agree to provide, or be provided with, an adequately sized and weatherproof letterbox or paper receptacle with visible street address numbers and letters. If you do not have an appropriate box, we will not offer re-deliveries or credits for missed, damaged, or wet papers.
• The personal information NZME. collects and holds about you will be used for administration purposes such as billing and delivery, and to contact you from time-to-time with information about other NZME. products and services including contact from other companies within the NZME. News & Media Limited group of companies. You are entitled to have access to, and request correction of, your personal information by writing to NZME. at the above address, or calling 0800 100 888.
• You automatically are opted in to receive our future competitions and offers via email.
• Any "free days" or "free weeks" received by you as part of your subscription period will be applied as a discount across your entire subscription period.
• Account credits do not apply on any promotional subscriptions (e.g. free trials, gift subscriptions etc.) Extensions to the subscription period will be applied for any missed or damaged papers or any holiday stops.
• You may be invoiced for days that The New Zealand Herald or Herald on Sunday or regional papers are not published (e.g. Good Friday and Christmas Day), days when newspapers are not distributed due to circumstances beyond our control (e.g. in some cases of rural delivery) and when a Holiday Stop has been put in place. In such instances we will apply the credit for these papers to your next subscription payment period.
• NZME. reserves the right to amend prices or withdraw offers at any time. For 'paid in-advance' customers, price changes will take effect on renewal.
• NZME. reserves the right to amend these terms and conditions from time-to-time.
• "Minimum subscription term to qualify for the free gift is 2 months (8 weeks). If cancelling your newspaper subscription prior to the 2-month term, you will be required to pay up until the end of the 2 months, at the rate you purchased the subscription. You can choose to continue receiving the newspaper until the end of the 2 months, or you can nominate someone else to receive them."

Terms and conditions effective from 5 January 2015

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