NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Media Council says Herald story was unfair

NZ Herald
6 Aug, 2020 06:00 PM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

The Media Council has partly upheld a complaint about reporting of a dog incident in West Auckland.

The Media Council has partly upheld a complaint about reporting of a dog incident in West Auckland.

A complaint about the New Zealand's Herald's reporting of racial abuse on a West Auckland street has been upheld by the Media Council.

The story was published on May 18 under the headline "Covid19 coronavirus: Filipino family chased by dog and then taunted by its owner to 'go back to China'."

The article was found to be unfair. The Herald was also found to have breached Media Council principles relating to headlines and corrections.

The story reported an incident in Swanson, where a family going for a walk were frightened by a dog which had escaped from its property. The father of the family took his child out of his pram so he could use the pram to fend off the dog if required.

A row developed with the dog's owner and another man who came out onto the street.
A member of the Filipino family filmed part of the fracas on her cell phone and a brief segment of this, which was later run by the Herald, carried a voice saying go back to China and "take your Covid-19 with you".

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

The dog's owner complained that the story, as first published online, was inaccurate. He had not racially taunted the family. The comments, which he strongly disagreed with, were spoken by a friend.

He said the article was also one-sided as he had not been approached for comment before publication. The story was amended after he called the Herald but the headline was not corrected until two days later after he made a second complaint.

Although he and others in the fracas were not named by the Herald, he and his friend had "become a piece of rubbish in our neighbour's eyes". There had also been criticism on Facebook which had caused him to be worried for his own safety as well as that of his dog and property.

Advertisement
Advertise with NZME.

The Media Council found the Herald's handling of this story was unfair. The Herald news director's excuse, that they were not able to contact the dog owner before the story was published as they did not have his contact details, was unconvincing.

No effort was made to locate him although they knew the locality where he lived and a reporter could have been sent out doorknocking to get his side of the story.

This may have taken more time but the timing of publication was not critical and was entirely at the Herald's discretion – the story had already been held over for a day to enable the Herald to confirm complaints had been laid with the police and Animal Control and to get comment from the Race Relations Commissioner.

As it was the Herald ran an incomplete story in which a key party had not been approached for his version of events. This left the Herald dependent on the dog's owner making contact before a more balance story could be published.

The Herald did have video footage to confirm a key element of the story - that somebody had yelled "go back to China". But the footage was so brief and indistinct that it was hard to know who said it to whom or to take anything more from it without detailed explanation. This made it all the more important for the Herald to try and find the other party involved in the fracas.

The original one-sided story was published at 5.10pm and it was more than four hours later before the online story was amended with comment from the dog's owner after his approach.

While the story was corrected the headline was not fixed until two days later when the dog's owner made a further complaint.

This was careless. Headlines have a big impact on how stories are perceived by readers. By the time it was fixed the story was well removed from the Herald's homepage so the public would have only seen the corrected headline if they went looking for the story.

"The effect of this is that the vast majority of those who read the story are still under the misapprehension that the dog's owner had hurled racial abuse. There is no indication that the Herald has done anything to inform those readers that its headline was wrong."

Other complaints - on the grounds of privacy, comment and fact - were not upheld.

Advertisement
Advertise with NZME.

The Herald did not publish the complainant's name or his friend's name and their faces were pixelated in the brief video. It may be that other people had identified them or that they had felt the vilification of social media but that was not a matter that the Herald could be blamed for.

• The full Media Council ruling can be read here

Save

    Share this article

Latest from New Zealand

New Zealand

Armed police block Rotorua street

02 Jul 08:17 PM
live
New Zealand

Fibre outage top of South Island, Tasman residents evacuating, Auck Harbour Bridge hit by high winds

02 Jul 08:07 PM
Herald NOW

Sean 'Diddy' Combs acquitted of sex trafficking, convicted on lesser charge

There’s more to Hawai‘i than beaches and buffets – here’s how to see it differently

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Armed police block Rotorua street

Armed police block Rotorua street

02 Jul 08:17 PM

An unmarked police car is blocking the entrance to John Rd.

Fibre outage top of South Island, Tasman residents evacuating, Auck Harbour Bridge hit by high winds
live

Fibre outage top of South Island, Tasman residents evacuating, Auck Harbour Bridge hit by high winds

02 Jul 08:07 PM
Sean 'Diddy' Combs acquitted of sex trafficking, convicted on lesser charge

Sean 'Diddy' Combs acquitted of sex trafficking, convicted on lesser charge

Local Government nominations open on Friday

Local Government nominations open on Friday

From early mornings to easy living
sponsored

From early mornings to easy living

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP