Another caller said his home care services were reduced by 15 minutes an hour, placing additional stress on the carer to get the job done faster.
General manager of marketing at Nurse Maude Sue Bramwell told me all they've done is bring services in line with funding available for each person.
She says Nurse Maude has been "over providing" services for many years because it was in a financial position to do so thanks to charitable donations.
But like every charity, Nurse Maude has been hit substantially, as they rely on donations.
And this is where the Government can and should help.
In May it announced an additional $3.92 billion over four years for district health boards across New Zealand.
Why can't some of that money be re-directed towards frontline staff at Nurse Maude immediately?
Why is it difficult to allocate funds straight away when the need is clearly there?
The news comes at a time when the Government is paying out millions to AJ Hackett Bungy New Zealand to keep it afloat. It will receive a $5.1m grant in the first year, with a possible loan of up to $5.1m in the second
That decision has been criticised as "corporate welfare."
AJ Hackett Bungy is owned by Bungy New Zealand, which has three shareholders – including Trojan Holdings, owned by Sir John Davies, worth reportedly $140m.
Back to Nurse Maude – cutting home care hours? This shouldn't be happening, particularly at a time when cash is being thrown at government departments left, right and centre.
The Government's done a great job announcing funding decisions for important sectors, but even some benefactors have said, funding needs to be far more targeted.
No one in the community should have their home care services cut.
Let's just hope the organisation that does so much in the community doesn't have to exhaust its resources pleading for cash at a time when we should be particularly focused on providing as much help as possible for our elderly.
