Uber is investigating a New Zealand man's claims the firm charged him for a taxi ride in Moscow - despite the fact he's never been to Russia.
Calum Laird, of Auckland, said Uber billed him 2358 roubles - about $47 - for the trip in the Russian capital on Friday evening.
Mr Laird said he was in Auckland with his family at the time. "It's really bizarre," he told the Herald on Sunday.
The incident raised has questions about the security of Uber's app accounts.
A spokesman for the company said it used industry-standard security practices for its smartphone app. These practices included firewalls, secure socket layers (SSL) and encryption of data in transit to protect information.