Firm adamant reports of ‘donuts’ and racing not about its drivers.

The airport parking company accused of misusing a customer's car has rejected fresh claims of drivers doing "donuts" and "hooning".

Yesterday, the Herald reported on a man who left his car with Auckland parking company Park n' Fly last year. Neill Ellis said a dashboard camera in the car recorded screeching tyres, tooting, and the driver allegedly rummaging through his possessions.

Park n' Fly said the driver was let go long before the footage was uploaded to Facebook, where it was viewed at least 80,000 times since Friday.

Several people, including some claiming to be disgruntled Park n' Fly customers, contacted the Herald after watching the video.

Advertisement

Reg Chand said he used to work on Airport Drive opposite Park n' Fly.

He said he and colleagues saw drivers doing donuts and skids, and racing each other, in what they believe were customers' cars.

Park n' Fly director Mohammed Alim rejected the claims and said the firm was blamed for hooning that it had nothing to do with.

Mr Alim said some people mistakenly thought drivers racing or misusing cars in parking yards were his employees. The company used four yards altogether, he said. " ... there are other companies who use our park as well."

The yard a car was taken to depended on what spaces were available. Mr Alim said the company looked after some vehicles for as long as six months. He said of 3000 to 4000 cars parked over the Christmas holidays, there was only one customer complaint.

He also addressed poor Google reviews for the company, saying some were bogus, and "young guys" were getting a "kick" out of posting fake reviews.

His wife and fellow company director, Sakina Bano, said her husband gave the driver in the dashcam video a job out of generosity and now regretted it.

One Herald reader said her car was returned from Park n' Fly with a dent.

Advertisement

Another said the initial drop-off point looked good "but within minutes your car is driven 'hard out' to another site, away from view ... "

And Rick, who asked his surname be withheld, said when he collected his car, the fuel gauge was down by a quarter of a tank.

The company said drivers who left cars with Park n' Fly were often in a rush and didn't always thoroughly check their cars before jetting off. Some had no idea how much petrol they had.