It was far too steep to land on the rocky mountain, Mr Every said.
He said the injured woman had a good prognosis but it would've likely been a "pretty scary" experience for her.
Mr Every said it was "totally random but not uncommon" for boulders to tumble down and knock into people climbing the mountain.
"Once you've been up the side of a very steep mountain it's something more daunting than a lot of people would [imagine]."
Mr Every said the woman had been walking on the most popular route up the 2291m-high volcano.
He said the track was fairly busy and sometimes descending climbers accidentally dislodged small boulders.
"Take care not to gather too much speed, it is easy to trip and there is a long way to fall - and many sharp rocks to hit," the Department of Conservation (DoC) advised climbers.
DoC said good fitness was needed to climb Ngauruhoe, a rugged active stratovolcano.
The injured woman was flown to Taupo Hospital.