Hato Hone St John Auckland district operations manager of emergency ambulance services, Andy Everiss, confirmed crews were transporting a patient to the hospital when they sighted what they believed to be a firearm.
“Our crews correctly followed their dynamic risk assessment training and worked quickly with hospital staff and the New Zealand Police,” Everiss said.
“We are working directly with the staff involved to offer welfare support following this incident. Hato Hone St John has a zero-tolerance policy towards threats, abuse or assaults on our staff.”
An eyewitness told the Herald about four patrol cars and two officers with rifles were at the scene, blocking off car parks.
The police Eagle helicopter was also reportedly attending.
The witness said the hospital announced that the security incident was over just before 2pm.
He said police appeared to be leaving the scene.
Brad Healey, Health New Zealand Waitematā group director of operations, said the safety of “our people and patients is our top priority”.
“Earlier today Waitakere Hospital went into a temporary lockdown and NZ Police were in attendance.
“During this time, we worked closely with Hato Hone St John to ensure patients were diverted to North Shore Hospital to receive care,” Healey said.
He said the matter was being managed by police.
Benjamin Plummer is an Auckland-based reporter who covers breaking news. He has worked for the Herald since 2022.