Last week, Neon also experienced issues on Monday following the release of the final season of the television series Game of Thrones.
This afternoon the second episode of the season was released, prompting many disappointed and frustrated fans to express their outrage.
"I've never had any problems with Lightbox or Netflix.... this is a joke neon and I've only been a subscriber for 1 week for GOT.... useless Neon," one commenter wrote.
"I'm only subscribed because of GoT. If Neon weren't such a rubbish service provider I'd stay with the subscription. But you suck Neon. You suck hard," another said.
"Time to cancel and go back to good old pirating. Thanks Neon," one more added.