NZ Herald
  • Home
  • Latest news
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather forecasts

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Budget 2025
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
    • Cooking the Books
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • What the Actual
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / Business / Small Business

Covid 19 coronavirus: Retail and hospitality react to 'kick in the guts' return to lockdown

Aimee Shaw
By Aimee Shaw
Business Reporter·NZ Herald·
11 Aug, 2020 08:30 PM6 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

On August 12, after more than 100 days without community transmission of Covid-19, Auckland moved to alert level 3 and the rest of New Zealand to level 2. Video / Will Trafford

The retail and hospitality sectors are reeling as operators and industry associations come to grips with the potential dire impact of a second round of lockdown.

From midday today, Auckland will be moved into Alert level 3 meaning all but essential businesses must shut their doors.

Restaurants and bars must be closed until further notice and retail stores and takeaway businesses must shut their doors to the public unless they have been deemed an "essential service". Online orders and contactless pick-up of all goods is permitted under alert level 2.

Last night Prime Minister Jacinda Ardern and director general of health Dr Ashley Bloomfield announced four confirmed cases of community transmission in South Auckland.

As a precautionary measure to stop the spread of the virus, the Government announced that Auckland would be placed into alert level 3 and the rest of New Zealand level 2 from midday today.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

With Auckland being the most populous city and residents unable to travel out of the boundaries of the Supercity spanning from Wellsford through to Pukekohe, industry organisations say this is effectively a hard lockdown for the entire country.

Retail NZ says the move back into lockdown is a blow for the industry that was yet to get back on its feet after more than eight weeks under lockdown this year.

"My heart sank when I heard the news - it's disappointing for everyone in New Zealand, but especially for those businesses that have been struggling to recover from the lockdown that ran from March to May," Greg Harford, chief executive of Retail NZ, told the Herald.

Advertisement
Advertise with NZME.

"It could well be the nail in the coffin for a number of small businesses that just don't have the resources to survive another period."

Although the lockdown has been announced for three days at this stage, Harford said it was highly likely this would be extended.

"It is going to depend a lot on what health authorities find when they work through how it has spread. There's certainly a risk that this could be extended further and that would be a nightmare scenario."

Another wage subsidy would be needed to keep operators in the industry afloat if the three-day lockdown is extended, he said.

Discover more

Retail

The real winners of lockdown as sales increasingly shift online

18 Aug 05:00 PM
New Zealand

Lockdown exodus: Masks 'strongly encouraged' in Auckland, heavy traffic

12 Aug 12:21 AM
New Zealand

Second wave: Auckland braces for busy morning as city prepares for lunchtime lockdown

11 Aug 06:41 PM
Markets

Jarden Brief: Big sell-off likely as markets react to new lockdown

11 Aug 07:47 PM

Hospitality NZ chief executive Julie White said the move to a form of lockdown again was a "devastating" development for hospitality and the wider business community.

"If we go up to level 4, that will be the end of people's businesses," White said.

"We had this glimmer of light just recently - all the trading figures for hospitality were up and a sense of optimism that we would get through it."

It was not easy for a food and beverage operation to shut and there would be a lot of food waste as a result, White said.

"Operators will have to work furiously today to shut down their operations, they're going to have to look at fresh produce and what do they do and what can be saved.

"If we go to a full shutdown on Friday, that means bars, for example, will have to pour their kegs down the drain."

Advertisement
Advertise with NZME.

For businesses based out of Auckland, the move to level 2 would mean more staff rostered on to enable organisations to operate with single servers and in line with the "three S's".

But White said many hospitality businesses that reopened under Alert level 2 previously had lost huge amounts of money and that it was not an efficient way to be operating.

She warned that Auckland's stricter lockdown would have dire knock-on effects for the rest of the country.

"Auckland is home to a big portion of the population and most people are travelling from Auckland, so this is going to impact the accommodation industry across New Zealand as Aucklanders won't be travelling.

"It was our greatest fear that Auckland would be locked down."

White said the move to Level 3 was a "kick in the guts" for the industry.

Advertisement
Advertise with NZME.

"I'm expecting 10 per cent [of all hospitality businesses] will not reopen if we go into lockdown - they will literally shut their doors and that's it.

"There will be a knock-on effect throughout New Zealand. It is really the small guys in the cities that are going to not make it."

Marisa Bidois, chief executive of the Restaurant Association, said the move to alert level 3 and 2 would be "catastrophic" for hospitality.

"We're focused on making sure our member's have all of the information they need to follow the rules; for level 3; close their shop fronts, get ready for online ordering, contactless pick-up and for level 2; remembering the "three S's" with the single server, separation and seated," Bidois said, adding that the stricter rules in Auckland would have wider impacts businesses based elsewhere in the country.

"We've been here before, we know how its works, it will just be a matter of familiarising ourselves with the rules again."

Bidois said the Restaurant Association, like other industry bodies, received no prior warning about the move in alert levels before the Prime Minister's announcement on Tuesday evening.

Advertisement
Advertise with NZME.

"I don't think our industry is prepared for a further 8-week lockdown," Bidois said.

"We had some really positive trading weeks with the recent school holidays, there were really good signs that was some improvement in our sector, however, there were still a percentage of businesses that had never really recovered from the first lockdown so I believe we may see more business closures."

Businesses face more uncertainty as the country moves back into lockdown from midday. Photo / Getty Images
Businesses face more uncertainty as the country moves back into lockdown from midday. Photo / Getty Images

Retail analyst Chris Wilkinson said emerging confidence across the retail and hospitality sectors would be erased following the upgrade in alert levels.

"There wouldn't be one person in the retail and hospitality sector that won't be incredibly disappointed in what's come.

"There was a fairly confident trajectory, we knew there was going to be uncertainty ahead, but for this to happen, it will completely throw [progress]," Wilkinson said.

The rest of the world had been looking to New Zealand as a case study of how to handle the crisis and how businesses could safely reopen after lockdown, which made the move backwards more devastating, Wilkinson said.

Advertisement
Advertise with NZME.

"We've been seen as best practice, the way of businesses responded was seamless, we were really humbled in the fact that other countries had reached out to us to ask how they should be doing things and what to expect, and now for this to happen at then 11th hour is inexcusable."

Consumer confidence would take a dive as a result of restricted measures, he said.

Save

    Share this article

Latest from Small Business

Premium
KiwiSaver

KiwiSaver changes 'a burden' for small businesses and self-employed

22 May 08:00 PM
Premium
Property

From Ikea to Kmart: The biggest building projects taking shape in Auckland

20 May 05:00 PM
Premium
Small Business

Small Business: Salt, surf and saving the ocean with Gypsea Sol

18 May 05:00 PM

The Hire A Hubby hero turning handyman stereotypes on their head

sponsored
Advertisement
Advertise with NZME.

Latest from Small Business

Premium
KiwiSaver changes 'a burden' for small businesses and self-employed

KiwiSaver changes 'a burden' for small businesses and self-employed

22 May 08:00 PM

Wonky Box's Angus Simms says KiwiSaver changes will affect cashflow.

Premium
From Ikea to Kmart: The biggest building projects taking shape in Auckland

From Ikea to Kmart: The biggest building projects taking shape in Auckland

20 May 05:00 PM
Premium
Small Business: Salt, surf and saving the ocean with Gypsea Sol

Small Business: Salt, surf and saving the ocean with Gypsea Sol

18 May 05:00 PM
Premium
NZ fishing rod pioneer returns with innovative tech for new venture

NZ fishing rod pioneer returns with innovative tech for new venture

16 May 12:00 PM
Gold demand soars amid global turmoil
sponsored

Gold demand soars amid global turmoil

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP