Home / BusinessMany Microsoft Office, Teams users caught in global outageNZ Herald29 Sep, 2020 12:18 AMQuick ReadSubscribe to listenAccess to Herald Premium articles require a Premium subscription. Subscribe now to listen.Subscribe nowAlready a subscriber? Sign in hereListening to articles is free for open-access content—explore other articles or learn more about text-to-speech.SaveShareShare this articleCopy LinkEmailFacebookTwitter/XLinkedInRedditImage / 123rfImage / 123rfMicrosoft is having worldwide problems with its cloud software, which has seen some people locked out of its Office 365, Outlook and Teams products.The company blamed a recent code change to its Azure Active Directory service, which manages user identities, for the outage, which began around 11am. The company said the problem was non-regional - Microsoft-speak for "global". "We've identified a recent change that appears to be the source of the issue," it said via Twitter around midday NZ Time.AdvertisementAdvertise with NZME.AdvertisementAdvertise with NZME."We're rolling back the change to mitigate impact."The company performed the rollback. Howerver, it does not appear to have fixed the issues."We're not observing an increase in successful connections after rolling back [the] recent change," it said.The company's most recent update, at close to 2pm NZT, indicated it was making progress.AdvertisementAdvertise with NZME."We've rolled back the change that is likely the source of impact and are monitoring the environment to validate that service is recovering. Please visit http://status.office.com for additional information on this issue," Microsoft said.SaveShareShare this articleCopy LinkEmailFacebookTwitter/XLinkedInRedditLatest from BusinessPremiumRetailHelloFresh pleads guilty after ‘subscription traps’ tricked customersBusinessFormer Auckland accountant gets community detention for $94k Covid loan fraudAirlinesRegional airline grounded for 10 days by Civil Aviation AuthoritySponsoredGold demand soars amid global turmoilAdvertisementAdvertise with NZME.