For that, the chief executive has recently been replaced but Norris rightly accepts ultimate responsibility. It will be a lasting blemish on a stellar career that went from managing director of the ASB to chief executive of its parent, Commonwealth Bank of Australia, and before that chief executive of Air New Zealand.
Fletcher Building has announced it will not be bidding for any further vertical construction work in New Zealand while it concentrates on completing existing projects. It said the building and interiors market "continues to be characterised by high contract risk and low margins," adding, "We will no longer work in these conditions."
"These conditions" include a significant building boom, as Norris acknowledged. But a boom can be difficult for the business, he said, "worse than a bust because it puts stress on subcontractors, services and the like." It made it more difficult to calculate likely costs in contracts. Some of the calculations of quantity surveyors on likely completion cost had doubled.
SkyCity's international convention centre is the classic example. Contracted at between $400m and $500m and with only a quarter of its costs expended so far, it is now projected to cost $887m on completion next year.Fletcher Building is facing a $410m loss on the project.
Taxpayers should be thankful the convention centre is not a public project as originally proposed, because the pressure would now be on the Government to bail it out.
It is better for the economy that these losses fall on the companies that have to assess the worth of a proposed investment against its likely cost. Fletcher and its bankers are making provision for its mistakes and its shareholders will carry much of the cost. It is a salutary experience for all concerned.