“So many things to worry about these days… it never ends. And I don’t feel safe until I get home,” they told local media.
The Ministry of Land, Infrastructure, Transport and Tourism has requested Hokkaido Airports investigate the incident, how it happened - and prevent it from happening again.
In a statement, Hokkaido Airports said: “We recognise that this occurred as a result of insufficient storage and management systems at the store”.
“We are aware that this is also an incident that could be linked to hijacking or terrorism,” they added.
Several passengers took to social media to praise the airport’s quick handling of the situation.
“It made me realise once again that New Chitose Airport is a safe airport to use,” one user posted on X.
Another wrote: “This incident showcased the safety of Japanese aviation and the thoroughness of its manuals!”.