New Zealand'Failing consumers': Banks reviewing fraud rules after threat of Govt regulation'Banks are paying lip service to this at the moment but I don’t see any action.'04 Apr 04:00 PM
New Zealand'Blowing up': Car repair business blame young woman's driving for engine failureThe courtesy car suffered 'catastrophic engine failure'.02 Apr 08:00 PM
New ZealandGone forever? Godfreys loses woman's $800 vacuum then goes into receivershipStore refers woman to liquidator after losing expensive machine.02 Apr 04:00 PM
TravelIs this New Zealand's most expensive airport coffee?Trapped in departures, how much are Kiwis being asked to pay for a coffee and pie.26 Mar 06:57 PM
PremiumPremiumOpinionLiam DannInside Economics with Liam Dann: Why can’t Kiwis fix their mortgage for 30 years?In the second of his new mid-week columns, Liam Dann answers reader questions.12 Mar 04:00 PM
PremiumPremiumMedia and marketingWhere Fair Go might go - and why are TV shows so expensive to make?'Who the hell decided to cut this?' Could Fair Go work outside old-school TV?08 Mar 03:05 AM
OpinionOpinion: Facial recognition can be a vital tool to help combat retail crime crisisOPINION: Foodstuffs' stores report over 500 breaches of trespass in just three months.06 Mar 04:00 PM
New Zealand'Big stick': Watchdog warns new Govt faith in banking system at risk from scam scourgeNicola Sladden wants banks to significantly improve fraud detection systems.29 Feb 05:00 AM
PremiumPremiumAged careComCom wrote to 12 retirement village owners on false, misleading claimsCompanies should seek legal advice about issues it had raised, Commerce Commission said.29 Feb 02:00 AM
PremiumPremiumNew Zealand'Preposterous': Banking watchdog under fire, calls for law change to protect scam victimsCritics say customers who visit their bank are more protected than those paying online.27 Feb 04:00 PM
New ZealandDunedin Countdown set to reopen after no rats trapped overnightThe supermarket has been closed for the past two weeks.23 Feb 04:42 AM
New Zealand'Fresh' artisan Countdown bread is shipped frozen from OzCustomer service confirms to customer his fresh bread is made in Aussie and frozen.03 Feb 03:50 AM
BusinessConsumer NZ warns of pitfalls of supermarket loyalty schemesThe consumer advocacy organisation is warning of cost-saving and privacy issues.31 Jan 10:00 PM
LifestyleOut with Onecard - why you should (and shouldn’t) be brand loyalConsumer NZ warns shoppers as supermarket launches new loyalty card.31 Jan 04:00 PM
BDBDRetailCommerce Commission to investigate supermarket duopoly: Woolworths, FoodstuffsThe probe comes after Consumer NZ lodged a complaint with the commission in August.22 Jan 03:21 AM
New ZealandPut a bung in it: Former homeowner tells new owner after $17k leaking pool claimThe ad said: "Beautiful homestead complete with swimming pool for those hot, sunny days."20 Jan 01:00 AM
LifestylePepsi v Coke: Who won the battle of the fizz in Consumer NZ's blind taste test?Find out how the world's most famous cola compares to other brands.15 Jan 05:00 PM
New Zealand'Substandard systems': Watchdog calls for ASB to refund scam victim’s $100k lossA financial expert claims ASB was on notice of criminal activity but failed to detect it.14 Jan 06:17 AM
New ZealandNew lobby group vows to hold Government’s ‘feet to fire’ on grocery shake-upSue Chetwin is fronting a new group that plans to lobby 'furiously' for lower prices.02 Jan 04:00 PM
LifestyleWhich sunblock is right for you?Consumer NZ's database compares the SPF, price and ingredients of 102 sunscreens.18 Dec 02:34 AM
PremiumPremiumAged care'Totally unfair': Retirement village resident decries $285,000 transfer feeConsumer NZ says such fees are unfair and mean people often can't shift.01 Dec 04:00 PM
New Zealand‘Naughty’ or ‘nice’?: Consumer NZ reveals best and worst gift cardsMore than $10 million spent on gift cards is lost every year.30 Nov 08:06 PM
BusinessConsumer NZ takes legal action over Z Energy claimsWatchdog alleges Z Energy has breached the Fair Trading Act.29 Nov 11:30 PM
PremiumPremiumRetailBlack Friday: A hit or a miss for consumers and retailers?Black Friday spending was down but some retailers came out with a win.27 Nov 04:00 PM
LifestyleLifetime of products is shrinking - NZ needs 'right to repair’OPINION: It's easier to throw away products than fix them. Are new laws the answer?24 Nov 05:00 PM
RetailRed alert for consumers over Black Friday ‘sales’Consumers told spend wisely with this year's Black Friday set to be most expensive yet.17 Nov 06:39 AM
PremiumPremiumRetailWhat happens with Supie customer refunds and the $900k of leftover stock?Suppliers are waiting on between $800,000 to $900,000 worth of stock.31 Oct 04:00 PM
TravelGot AirNZ Covid credits? The arline has just announced a key updateQantas waived expiry dates on credits last month. Will Air NZ do the same?05 Oct 11:48 PM
RetailBig supermarket loyalty cards under fire from Consumer NZFoodstuffs rejects claim dismissing "loyalty".05 Oct 07:36 PM
New ZealandThe Disputes Tribunal ruling that could get you out of a parking ticketThe man was given a $65 fine for parking too long at a supermarket.22 Sep 05:00 PM
PremiumPremiumBanking and finance'Absolute negligence': Financial expert lashes Kiwi banks, alleges systemic security failuresIt’s absolute negligence on the banks’ behalf and it’s an embarrassment internationally.'12 Sep 06:03 PM
BusinessHow long should your household appliances really last? Consumer NZ reveals allConsumer watchdogs reveal your oven should last about 15 years.07 Sep 10:59 PM
New ZealandMasterChef cookware in Australian promotion gets one-star rating from complaining customersThe poorly reviewed cookware looks the same as that in the current New World promotion.06 Sep 08:18 AM
New Zealand‘It weighs on me’: Fair Go’s Kaitlin Aldridge on standing up for the underdog"Even if the ‘villain’ of the story is a douchebag... I have to be fair to both parties.”03 Sep 09:00 PM
