New ZealandCyclone Gabrielle: Air NZ cancels all domestic flights to and from Auckland tomorrow; multiple international, regional services cannedCancellations made on updated weather reports of Cyclone Gabrielle's likely impacts.12 Feb 01:56 AM
TravelWhat it's like flying from Auckland International Airport after the floodsThe international terminal saw chaos in the recent floods. But what's it like now?09 Feb 07:30 PM
PremiumPremiumAirlinesAirfare pain: Why Air NZ yields are sky-highPassengers are being walloped as Air NZ makes hay with fewer competitors here.09 Feb 07:23 PM
BusinessPremium: Air NZ names partners for sustainable regional flights Air NZ names partners for sustainable regional flights from 2030. Video / SuppliedWatch07 Feb 04:00 PM
TravelAirport passengers' luggage soaked, bag backlog stored outside over weekendMishandled bags were water damaged this week. What can affected passengers do?01 Feb 11:00 PM
TravelAir NZ borrows A380 to rescue passengers stranded by Auckland floodsThe airline says it is operating one of the biggest customer recoveries in its history.31 Jan 06:44 PM
Travel‘No flights until March’: Passengers stranded in Singapore after Auckland floodsStranded passengers were told there were few available seats until next month.31 Jan 02:00 AM
PremiumPremiumNew ZealandOpinion: Don't blame staff for the weatherSometimes there is just no one to blame - so don't try.31 Jan 01:52 AM
Travel9000 Air NZ passengers trying to rebook flights to Auckland9000 mostly international passengers have had trips affected by the Auckland floods.30 Jan 03:20 AM
New ZealandAuckland Airport asks that only overseas flyers to visit terminalAirport staff handed out thousands of blankets and hot meals to stranded travellers.29 Jan 07:58 PM
AirlinesCost to business 'enormous', banks offer victims help"Hard times will be ahead."28 Jan 12:43 AM
PremiumPremiumAirlinesAirfare pain: Whopping surge in international pricesLatest CPI figures confirm travellers have suffered from eye-watering fares.25 Jan 04:18 AM
New ZealandPassengers fuming after New York-Auckland flight delayed more than 48hrsThe passengers were delayed for a total of 48 hours.24 Jan 04:40 AM
PremiumPremiumAirlinesAirline rebuild: Emirates starting second NZ superjumbo serviceCarrier releases details of sought-after flight, Air NZ steps up China services.24 Jan 02:05 AM
AirlinesSome airfare relief in sight as Delta takes on Air NZ to Los AngelesAirline will launch daily services in October.21 Jan 04:30 AM
TravelRansacked: Passenger's lost luggage burgled, left outside Auckland home for daysPassenger shocked to find her belongings pilfered after the lost luggage 'rigmarole'.19 Jan 06:30 PM
PremiumPremiumAirlinesPilots call Covid experience 'surreal'Re-opening of China to air travel without restrictions a major milestone.19 Jan 04:24 AM
AirlinesAir NZ makes concessions to ensure premium customers keep their perksAir NZ offers final Covid support so frequent flyers don't get downgraded.12 Jan 10:17 PM
PremiumPremiumNew ZealandAir NZ committing to net zero carbon emissionsAir NZ CEO Greg Foran talks on committing to net zero carbon emissions by 2050 or sooner. Video / NZ HeraldWatch11 Jan 07:53 PM
PremiumPremiumAirlinesFlying's future: Air NZ CEO's predictions for 2023Labour shortage, global economy slow down poses challenges for airline.11 Jan 04:00 PM
TravelRadio host challenges Air NZ CEO over pram policy“I challenge Greg Foran to try ... It just doesn't work!"10 Jan 11:24 PM
OpinionThomas Bywater‘Bring a book’: Air NZ apologises for screen outage on 17hr flightComment: How passengers got hooked on in-flight entertainment.10 Jan 01:45 AM
New ZealandLost luggage saga: MP’s call for payout of travel claimsTravellers have experienced up to three-hour-long queues to locate lost luggage.09 Jan 09:02 PM
AirlinesMissing bags misery: Airline group head ‘feels’ passengers’ frustrationResources may be stretched even thinner with the return of tourists from China.30 Dec 12:02 AM
New ZealandHoliday hell: Kiwi holidaymakers stranded as savage storms hit CanadaThey wanted to take their baby son to the ocean for the first time.24 Dec 01:31 AM
PremiumPremiumBusinessHow Air NZ executive Alex Marren takes on the turbulenceShe’s Air New Zealand’s chief operating officer and this weekend the airline will be stretched with full flights and limited margin for disruption. Video / NZ HeraldWatch23 Dec 04:00 PM
PremiumPremiumAirlinesSmooth operator: How Air NZ's Alex Marren takes on the turbulenceAirline COO has been on the frontline of some of aviation's worst crises.23 Dec 04:00 PM
AirlinesAir NZ's big schedule shake-up: 2000 flights switchedAirline is build more flexibility into schedule in case of disruption.21 Dec 09:02 PM
AirlinesAir New Zealand urges patience as crunch travel day loomsTips to make busiest day as painless as possible.19 Dec 11:19 PM
New ZealandSome Air NZ domestic flights cost hundreds of dollars more than competition as holidays loomNational carrier more expensive than Jetstar in pre-Christmas rush.16 Dec 04:00 PM
PremiumPremiumAirlinesMission NextGen Aircraft: Air NZ plans for planes of the futureAirline hopes to trial first zero emissions aircraft tech within years.14 Dec 03:48 AM
AirlinesTravel crunch: Warning as Air NZ reveals busiest day of the yearAirline's plea: Plan ahead, add extra time, expect delays, be patient with airport staff.13 Dec 03:24 AM
Business ReportsBlue-sky thinking: Air NZ’s push to become the world’s leading digital airlineAirline is looking to position itself as a digital leader08 Dec 04:59 PM
Business ReportsDynamic Business: Pandemic era lessons from the Big AppleAir NZ was responsible for carrying a sizeable fraction of NZ’s Top 200 businesses.08 Dec 03:59 PM
