PremiumPremiumAirlinesBags not: What forced Air NZ to offload luggage on flagship flightReturning from New York the biggest challenge and some passengers learned the hard way.20 Sep 05:44 AM
TravelDozens of passengers' luggage left in New York by new Air NZ serviceAround 40 travellers on the new service were told their luggage was still in JFK.19 Sep 01:38 AM
Travel'Welcome to New York': Air NZ's inaugural direct flight touches down at JFKThe much-anticipated new direct service has landed in New York for the first time.18 Sep 02:25 AM
TravelNext stop NYC: Air New Zealand's inaugural Auckland to JFK flight takes offCelebrations were in full swing at Auckland Airport as NZ2 got ready for take off.17 Sep 07:24 AM
PremiumPremiumAirlinesCould Air NZ and Virgin Australia merge? Fraying of 'frenemies' sparks speculationAir NZ coy but source says closer airline relationships make sense.16 Sep 05:22 AM
PremiumPremiumAirlinesAir New Zealand's final frontier: Auckland to New York non-stopThe airline is gearing up for a major technical and commercial challenge.15 Sep 11:00 PM
TravelMask rules for travel have changed, the risks haven't say expertsEntering airports and plane cabins without one leaves some feeling naked.15 Sep 08:00 PM
Airlines'Bushwhacked': Air NZ's big headache - and why it's good for customersThe return of competition is posing a few challenges for Air NZ.14 Sep 05:00 PM
PremiumPremiumAirlinesFare fright: How much more you're paying for Air NZ domestic flights'We're in the game of making a profit and an acceptable return' - Air NZ boss Greg Foran.14 Sep 05:38 AM
TravelYankees come home: Air NZ and TNZ team up for US charm offensiveThe national airline and tourism body have team up to pique US travellers' curiosity.12 Sep 11:08 PM
New ZealandAir New Zealand ditches masks on flights as the border opens and mandates dropThis comes after the Government announced end of the traffic light system this evening.12 Sep 06:23 AM
PremiumPremiumAirlinesHow Air NZ plans to compete with rival Qantas on New York routeBut an analyst says higher fuel costs and competition will weigh on new route.11 Sep 05:00 PM
PremiumPremiumAgribusinessTe wiki o te reo Māori: What businesses are doingBusinesses have big plans to go even further this year - kōrero nui.10 Sep 05:00 PM
TravelAir NZ's hilarious response to Emirates' rip-off ad campaignThe airline hit back with a witty counter video.06 Sep 01:30 AM
TravelFriends fly for free: Major changes underway for Air NZ Airpoints membersNew perks could be coming according to a survey sent to a select group of members.29 Aug 09:15 PM
PremiumPremiumAirlinesAnalysts' forecasts: When will Air NZ return to profitability?Travel demand is surging but the bottom line is still uncertain.28 Aug 07:18 PM
PremiumPremiumAirlinesHow Air NZ is bouncing back but still faces turbulence aheadFuel prices, hiring back staff and the economy remain challenging.25 Aug 05:42 AM
AirlinesDelta blues: Air NZ posts $725 million lossThe airline's net loss has nearly doubled in one year.24 Aug 09:32 PM
New ZealandMid-air horror: Panic on Air NZ flight from LA as masks drop, emergency declared'This is an emergency. This is an emergency. Put on your mask,' passengers were told.18 Aug 10:55 PM
New ZealandWatch: Air NZ passenger's creepy act to woman on flightA woman flying on an Air NZ flight was subjected to inappropriate messages.16 Aug 06:33 PM
New ZealandDad wanting to bring daughter home for Xmas among 100,000 affected by flight cancellations, changesMan was put on hold for five hours as he tried to reach Air NZ following cancellation.14 Aug 03:40 AM
AirlinesPassengers nervous about Air NZ's reduced flight scheduleThe airline said 100,000 customers would be affected by the reduced schedule.11 Aug 08:39 PM
AirlinesAir New Zealand cuts flights to deal with staff sicknessBy reducing the number of flights it will have crew on standby to cover illness.11 Aug 04:46 PM
TravelHilary Barry leans into reclining chair debate on domestic flightsEven Hilary Barry is not impervious to 'Recline Rage', but what can passengers do?09 Aug 06:05 AM
PremiumPremiumAirlinesWaking up a Boeing 777: Air NZ brings its biggest planes back from a deep sleepFrom a Victorville desert boneyard to Auckland - Air NZ is waking up its biggest planes.09 Aug 05:42 AM
PremiumPremiumAirlinesAir NZ among the worst in list of 19 airlines for flight cancellationsAnother airline serving Aotearoa - Singapore Airlines - scores best for reliability.03 Aug 05:27 AM
TalanoaEmotional reunions expected as Samoa's borders reopen next weekSamoa's borders officially open again next week - with the first flights from NZ full.28 Jul 09:15 PM
PremiumPremiumBusiness ReportsSustainable Business: 'It should be on every agenda'Chapter Zero is determined climate change will be top priority in the boardrooms.27 Jul 04:59 PM
TravelBackwash soup: Passenger reveals shockingly dirty air in Air NZ cabinThe air in the cabin was reportedly twice the recommended limit set by New Zealand.25 Jul 07:30 PM
New ZealandFrustrated Air NZ passengers spend more than $1000 to get home after 'perfect storm' of delaysThe airline is offering stranded passengers accommodation and alternative travel options.25 Jul 06:09 PM
New ZealandAirport chaos: Flight cancellations leave travellers stranded to end school holidaysTravellers waited for up to four hours today to get new flights scheduled.24 Jul 03:52 AM
PremiumPremiumAirlinesThousands of NZ aviation jobs available: What bosses are looking forCarrie Hurihanganui went from a flight attendant role to running Auckland Airport.20 Jul 05:43 AM
TravelAir NZ extends Covid fare flexibility as illness woes ramp up"We're not out of the woods yet," said AirNZ CEO Greg Foran.15 Jul 03:11 AM
Travel15 better ways to spend 3-hours than on hold to Air NZWait time doesn't need to be wasted time.12 Jul 12:50 AM