Auckland Transport is in big strife over a proposal for 12 new pedestrian crossings and loss of 40 carparks in St Heliers, raising wider issues over how it consults and claims of an arrogant culture.

Auckland Transport's handling of safety improvements in the seaside village of St Heliers is bringing calls for a change to the "arrogant" culture of the organisation.

Politicians, community leaders and locals are unified in the view that AT does a lot of positive things, but accuse it of being arrogant and not listening to communities and businesses.

AT board chairman Lester Levy rejects the claims