NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

''Working their butts off': Medical centres brace for pandemic

By Alison Smith & Leah Tebbutt
Rotorua Daily Post·
14 Mar, 2020 04:37 AM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Dr Harry Pert of Ranolf Medical Centre says we cannot be complacent but he was prepared. Photo / File

Dr Harry Pert of Ranolf Medical Centre says we cannot be complacent but he was prepared. Photo / File

Medical centres are bracing for an onslaught of patients as coronavirus continues to spread around the world, and further event cancellations are considered.

One centre in Whangamata has told the Ministry of Health it won't be able to cope in the event of a local outbreak, but a Rotorua doctor is feeling more confident in his centre's ability to manage.

Ranolf Medical Centre general practitioner Dr Harry Pert said the centre had "been here before with different pandemics".

"In 2006 we did this with Swine Flu and in the end, it didn't come, but we can't be complacent," Dr Pert said.

VIRUS UPDATES
* NZ sharemarket enters bear market territory, having fallen by more than 20 per cent from its record high reached less than a month ago
* Black Caps v Australia one-day match will be played in empty Sydney stadium
* Disneyland closes for the rest of the month, Broadway shows called off
* All you need to know - essential information and latest updates

Advertisement
Advertise with NZME.

The uncertainty was difficult, but there was an advantage to being far removed from the worst outbreaks as it allowed Kiwi medical professionals to watch and learn, he said.

"The main thing is we are prepared."

Pert said the pandemic of Covid-19, as the World Health Organisation declared it on Thursday, would mean patients would start needing to access doctors "differently".

Advertisement
Advertise with NZME.

"In lots of ways, it has brought forward plans we had in place due to the healthcare system being under pressure with low staff numbers and an increase in demand for services.

"But we have the technology now and we can use that without them coming in. We can phone, email or video and almost everybody carries the device in their back pocket which can do all three."

Discover more

Coronavirus: Rotorua healthcare workers say call ahead if you have symptoms

09 Mar 05:58 PM

'Flow on effect': Tourism not the only sector in coronavirus crisis

10 Mar 08:00 PM

'I could die': Why you need to be careful this flu season

11 Mar 08:00 PM
New Zealand

Rotorua police in self-isolation amid coronavirus scare

12 Mar 07:00 AM

A partnership between medical professionals, patients and the community was needed, he said.

"They have to do their part too, by managing minor illness like they used to. Coughing hygiene and washing hands is really important."

Dr Michael Miller has told the Ministry of Health the Whangamata Medical Centre has few resources to cope in the event of an outbreak. Photo / File
Dr Michael Miller has told the Ministry of Health the Whangamata Medical Centre has few resources to cope in the event of an outbreak. Photo / File

People needed to think of how the elderly would manage, Pert said.

"Ensure they have enough food and are able to contact their doctor remotely also."

To help hospitals, people should get flu vaccinations and book routine health checks, such as smears, earlier than mid-winter.

"Every year we see the hospital fill up with patients with influenza.

Advertisement
Advertise with NZME.

"I think we are ready for this, but patients need to be patient as all medical staff will be working their butts off."

Across New Zealand, medical centres are reporting that people are presenting with serious respiratory symptoms and asking to be tested for Covid-19. This contravenes official advice to call Healthline before turning up in person.

Staff at Whangamata Medical Centre - serving one of the country's largest concentration of elderly residents per head of population - has sent an urgent message for such people to use the phone first.

It has told the Ministry of Health it has few resources to cope in the event of an outbreak.

One of four doctors at the centre, Dr Michael Miller said, "In a mass outbreak, we have few resources.

"We have limited ability to treat anybody with Covid-19 in Whangamata, we would be assessing and transferring to secondary care services which would be quickly overwhelmed."

Covid-19 is more lethal for older patients and is highly contagious, especially in close contact situations.

"We've got big signs on our doors saying stop, don't come in and they still walk in," Dr Miller said.

"And they know. They want to know if they have got Covid-19 and they sit in our waiting room.

"It's been publicised loud and clear - ring HealthLine on 0800 358 5453.

"If they're feeling unwell they need to ring us and we can assess them by telephone."

Will Covid-19 risk disrupt events?

Event organisers in Rotorua are tuning into Government advice as they consider whether coronavirus will force cancellations.

Te Arawa Fisheries has postponed its Annual General Meeting indefinitely, "until conditions improve and are again safe".

Rotorua Lakes Council, which puts on the weekly Night Market on Tutanekai St and other events, however, has no plans for postponements or cancellations.

"Council is following Ministry of Health advice in relation to council events and as at Friday 5pm, the ministry is not proposing altering arrangements for public events," a spokeswoman said.

It would continue to monitor the situation and advice and make decisions when required, and work with organisers of events using council venues.

On Tuesday next week the Neurological Foundation is holding an event for Brain Awareness Month and confirmed, at this stage, it would still be going ahead.

Attendees would be alerted via email to any changes.


Ministry advice
At this stage, the Ministry of Health does not propose altering arrangements for public events. It advises event organisers to focus on:

• reminding the public and event workers not to attend if they are feeling unwell
• reminding the public and event workers not to attend if they have been in mainland China, Iran, Italy or the Republic of Korea (excluding airport transit) in the past 14 days
• ensuring the event's emergency management plan is up to date
• briefing event staff on how to practice good hygiene and making it easy for staff and attendees to practice good hygiene

The situation is changing all the time and for the latest advice, organisers should check the Ministry of Health website.

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from New Zealand

New Zealand

'A let-down': Iwi challenges DoC, minister over ski field deals

18 Jun 09:18 AM
New Zealand

Police investigating after body found in Christchurch carpark

18 Jun 09:17 AM
New Zealand

Numbers revealed for tonight's $25m Powerball jackpot

18 Jun 08:23 AM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

'A let-down': Iwi challenges DoC, minister over ski field deals

'A let-down': Iwi challenges DoC, minister over ski field deals

18 Jun 09:18 AM

They allege the Crown ignored Treaty obligations by not engaging with them.

Police investigating after body found in Christchurch carpark

Police investigating after body found in Christchurch carpark

18 Jun 09:17 AM
Numbers revealed for tonight's $25m Powerball jackpot

Numbers revealed for tonight's $25m Powerball jackpot

18 Jun 08:23 AM
Premium
Has Tory Whanau's experience put women off running for mayor?

Has Tory Whanau's experience put women off running for mayor?

18 Jun 07:26 AM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP