The Commerce Commission is warning the Stagecoach bus company in Auckland it must adhere to perceived promises over its Big Ticket Sale.
Earlier this year Stagecoach advertised 'Big Tickets' with discounted monthly passes for August, September and October, stating the offer was valid until October 31.
However, the Commerce Commission received complaintswhen notices then went up saying the Big Ticket Sale would finish on October 10.
Stagecoach has told the Commission it intended to offer three months cheaper travel, not three months in which to buy the discounted travel.
The Commission says the wording was open to interpretation, but is pleased with Stagecoach's reaction, which includes an apology, extending the purchase offer to the end of the month and reimbursing customers who think they have lost out.
