NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Singapore Airlines turbulence: One Kiwi remains in Thai hospital following 1800m plunge on flight SQ321

Benjamin Plummer
By Benjamin Plummer
Multimedia Journalist·NZ Herald·
28 May, 2024 04:45 AM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

A British man died and several passengers were left injured after a Singapore Airlines flight from London dropped suddenly.

One New Zealander remains in a Thai hospital after suffering serious injuries on board the Singapore Airlines flight that hit severe turbulence.

Twenty-three New Zealanders were on board flight SQ321 last week and four were hospitalised after the plane plunged approximately 1800m in three minutes.

“One New Zealand citizen now remains in hospital due to injuries sustained on the flight last week. Due to privacy concerns we will not be providing information on individual cases,” a Ministry of Foreign Affairs and Trade (MFAT) spokesperson said.

A statement released by Bangkok’s Samitivej Srinakarin Hospital on Sunday night said 41 of the over 100 passengers injured on the flight remained in hospital.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

One New Zealander, three Australians and a British national remained in the intensive care unit (ICU). One other Kiwi was listed as a patient at the hospital.

The Singapore Airlines Boeing 777, which departed from London’s Heathrow Airport for Singapore with 211 passengers and 18 crew members aboard, encountered severe weather conditions before the plane was diverted and landed in stormy weather in Bangkok.

Singapore Airlines confirmed that a British man had died and its chief executive extended his condolences to the man’s family. The airline said there were “multiple” injuries on the flight.

Wife in intensive care told husband is dead

Geoff Kitchen, a 73-year-old British man, died from a suspected heat attack onboard the flight, the Daily Mail reported.

Advertisement
Advertise with NZME.

Kitchen is believed to have been sitting next to his wife Linda when Flight SQ321 hit severe turbulence over the Indian Ocean. Linda Kitchen reportedly suffered severe spinal injuries.

The British passenger who died after a flight to Singapore was hit by severe turbulence has been named as 73-year-old Geoffrey Kitchen.
The British passenger who died after a flight to Singapore was hit by severe turbulence has been named as 73-year-old Geoffrey Kitchen.

Kitchen had been in intensive care in a Bangkok hospital, and was only told on Wednesday morning (UK time) that her husband was dead.

A family friend told the Daily Mail that she spoke with her son Stuart on the phone from hospital, despite being woozy with painkillers.

“She has spinal and shoulder injuries – I think she was unconscious when they got her off the plane.”

Kiwi passenger requires 31 stitches for flight injuries

The family of one New Zealand man who needed 31 stitches described the turbulence and the moment he was thrown from his seat to 1News. He said the turbulence was “violent shaking for 30 seconds and then a massive drop”.

“It was terrifying,” the man’s wife, who was travelling with him, said.

Photographs of the man’s injuries showed the back of his ear had been sliced apart and bruising on his face.

Aftermath of Singapore Airlines flight 321 from London to Singapore which had to divert to Bangkok due to severe turbulence. One death passenger and several injured. Blood everywhere, destroyed cabin. #singaporeairlines #sq321 pic.twitter.com/C2FgrVt9yv

— Josh Cahill (@gotravelyourway) May 21, 2024

Another photograph showed where the man had slammed into the interior of the aircraft and left a dent. It was blood-stained.

The man has been discharged from hospital. He received 31 stitches and an X-ray showed his neck had been strained. He and his wife were still in Bangkok.

Singapore Airlines ‘deeply’ apologises for trauma experienced

An earlier statement from the airline posted on social media listed the nationalities of those on board as follows: 56 from Australia, 23 from New Zealand, two from Canada, one from Germany, three from India, two from Indonesia, one from Iceland, four from Ireland, one from Israel, 16 from Malaysia, two from Myanmar, five from the Philippines, 41 from Singapore, one from South Korea, two from Spain, 47 from the United Kingdom and four from the United States.

Advertisement
Advertise with NZME.

A later statement from the airline said 131 passengers had been flown to Singapore on a relief flight, while another 79 passengers and six crew remembers remained in Bangkok.

Singapore Airlines chief executive Goh Choon Phong said: “On behalf of Singapore Airlines, I would like to express my deepest condolences to the family and loved ones of the deceased passenger”.

The aftermath of the turbulence on Singapore Airlines flight SQ321 that killed one and injured many others.
The aftermath of the turbulence on Singapore Airlines flight SQ321 that killed one and injured many others.

“We also deeply apologise for the trauma experienced by all passengers and crew members on this flight. We are providing all possible assistance and support to them, along with their families and loved ones, during this difficult time. The wellbeing of our passengers and staff is our utmost priority.”

British passenger Andrew Davies told Sky News the seatbelt sign was illuminated but crew members didn’t have time to take their seats.

“Every single cabin crew person I saw was injured in some way or another, maybe with a gash on their head,” Davies said. “One had a bad back, who was in obvious pain.”

Dzafran Azmir, a 28-year-old student on the flight, told ABC News: “Some people hit their heads on the baggage cabins overhead and dented it. They hit the places where lights and masks are and broke straight through it.”

Advertisement
Advertise with NZME.
Aircraft turbulence
Aircraft turbulence

Kittipong Kittikachorn, general manager of Suvarnabhumi Airport, said seven passengers were severely injured, and 23 passengers and nine crew members had moderate injuries.

Sixteen people with less serious injuries received hospital treatment and 14 were treated at the airport. He said the British man appeared to have had a heart attack but medical authorities would need to confirm that.

Tracking data captured by FlightRadar24 and analysed by the Associated Press show the Singapore Airlines flight SQ321 cruising at an altitude of 37,000ft (11,277m).

At one point, the Boeing 777-300ER suddenly and sharply descended to 31,000ft (9448m) over about three minutes, according to the data. The aircraft then stayed at that altitude for under 10 minutes before diverting and landing in Bangkok less than a half hour later.

Benjamin Plummer is an Auckland-based reporter who covers breaking news. He has worked for the Herald since 2022.

Save

    Share this article

Latest from New Zealand

CrimeUpdated

Neighbours heard cries for help as security guard beaten to death in Auckland reserve

22 Jun 11:08 PM
New Zealand

Watch: Aerial footage captures 'mesmerising' Matariki drone show

22 Jun 11:00 PM
New Zealand|crimeUpdated

Man on run after attack at South Auckland Sikh temple leaves two injured

22 Jun 10:54 PM

Help for those helping hardest-hit

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Neighbours heard cries for help as security guard beaten to death in Auckland reserve

Neighbours heard cries for help as security guard beaten to death in Auckland reserve

22 Jun 11:08 PM

Lorenzo Tangira pleaded guilty to murder today. It was set to be the start of his trial.

Watch: Aerial footage captures 'mesmerising' Matariki drone show

Watch: Aerial footage captures 'mesmerising' Matariki drone show

22 Jun 11:00 PM
Man on run after attack at South Auckland Sikh temple leaves two injured

Man on run after attack at South Auckland Sikh temple leaves two injured

22 Jun 10:54 PM
Cheap food boxes in Hawke’s Bay, if you attend cooking and growing workshops

Cheap food boxes in Hawke’s Bay, if you attend cooking and growing workshops

22 Jun 10:12 PM
How a Timaru mum of three budding chefs stretched her grocery shop
sponsored

How a Timaru mum of three budding chefs stretched her grocery shop

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP